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Human Resource Manager Resume Denver, CO
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Title Human Resource Manager
Target Location US-CO-Denver
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Human Resources Manager Denver, CO

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Candidate's Name , SPHR; SHRM-SCP
Street Address  E. 163rd Place
Brighton, CO Street Address
EMAIL AVAILABLE
PHONE NUMBER AVAILABLE (cell)

COMPETENCIES:

Over 20 years progressive Human Resource Expertise
Fortune 500 Corporate and Entrepreneurial Company experience
Relationship Management
Ethical Practice
Managed exempt & non-exempt employees
Business Acumen
Leadership skills
Conflict Resolution Skills
Payroll & Compensation
Benefits & COBRA Admin.
Policies and Procedures
Recruiting & Onboarding
Extensive Employee Relations & Investigations
Great attention to detail & organization
Self-motivated, flexible
Performance Management
Consultation, coaching & solutions
Paychex, ADP, PEO experience
Federal and State compliance
Supervisor & Manager training
High Tech, Retail, Call Center & Manufacturing experience
Public & Private businesses
Foster teamwork & positive work environment

WORK HISTORY

20/20 TAX RESOLUTION, INC. AND TAX GUARD, INC., Broomfield, CO/Boulder, CO   4/07 to 3/17.
Human Resource Manager
Developed the onsite HR role as the stand-alone HR Generalist supporting up to 160+ employees within several states. Partnered with the owners of the company on operational and strategic initiatives to support the growth of the company. (growth of 63%) Implemented and executed plans in support of company goals and objectives. Implemented all hands-on aspects of HR including payroll processing (Paychex and ADP systems), benefits administration, administering policies and procedures to ensure compliance with all state and federal employment laws, compliance reporting. Implemented employee self-service website through ADP and ADP Total Source (PEO), background checks on all new hires, developed job descriptions, performance evaluations and compensation guidelines for positions. Extensive employee relations/conflict management and investigations. Opened additional office in Boulder.

TRANSFIRST, (now TSYS), Louisville, CO   5/05 to 4/07.
Human Resource Manager
Generalist duties for multi-office locations throughout United States (approximately 600 employees), including new employee orientation, heavy employee relations, managing employee leave program and workers  compensation, recruiting, training, maintaining an intranet website for employees, updating policies and procedures and compliance reporting.

Candidate's Name , SPHR; SHRM-SCP
Page 2

MCI TELECOMMUNICATIONS / WORLDCOM, (now Verizon), Denver, CO   9/96 to 11/03 Included the following positions:

Human Resource/Benefit Manager, 2/03 to 11/03
HR Shared Services/Corporate Office. Managed a team of 8 exempt level employees who administered the STD/LTD, Workers  Compensation and FMLA leaves for the company. Point of contact for issue resolution for employees across the country. Streamlined processes and created working manuals. Assisted with RFP s and vendor management.

Human Resource Shared Services Manager, 6/00 to 2/03.
HR Shared Services/Corporate Office. Managed a team of 13 exempt and non-exempt employees who reviewed, approved, processed HR paperwork and sent out new hire offer letters for the company. Provided coaching & development to team. Resolved escalated issues from business unit leaders across the country. Provided reporting and automation progression with HR Database (PeopleSoft) and electronic employee transactions.

Human Resource Supervisor, 6/99 to 6/00.
HR Shared Services/Corporate Office. Supervised 6 exempt HR Administrators within the approval team. Approved paperwork based on corporate policy and limits of authority. Developed the department, trained new employees, reconciled escalated issues from high level management, worked through conflict resolution and change management and administered annual reviews.

Human Resource Generalist, 9/96 to 6/99.
Call Center Environment. HR Business Partner to supervisors and managers on daily issues and proactive planning. Supported approximately 800 employees. Responsibilities included heavy employee relations, supervisor/manager training on topics such as FMLA, ADA, Policies and Procedures, Performance Management, compensation & benefit administration and administrator for the exempt annual review process. Developed effective recruiting function with a partnership between management and an outside recruiting firm.

EDUCATION/PROFESSIONAL AFFILIATIONS
Bachelor of Arts Degree in Business Administration, Western Washington University, Bellingham, WA; Major concentration: Human Resources/General Management
Paralegal Certificate, Denver Career College, ABA approved, January, 2005
Member, Boulder Area Human Resource Association, 2004- present
Member, Society for Human Resource Management, 1985- present
Bromley East Charter School PTO (Parent Teacher Organization) Board Member, 2006- 2011
oPTO Vice President, 2009- 2011.

CERTIFICATIONS
SPHR   Senior Professional in Human Resources- since 2002
SHRM-SCP   Society of Human Resource Management, Senior Certified Professional- since 2016
Notary Public

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