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Click here or scroll down to respond to this candidateCandidate's Name
Street Address Yellowstone Drive
Huntley, Illinois Street Address
PHONE NUMBER AVAILABLE
EMAIL AVAILABLE
Summary of Experience
A professional administrator with quality experience assisting high-level executives. Works well with diverse personalities while remaining considerate, composed, and flexible. Able to handle sensitive and confidential information and provides strong organizational, time management and prioritization skills. Seeking an opportunity to utilize skills gained within administrative roles to provide high-value and worth to the organization.
Administrative Director
Dr. Annie Stokesberry Therapy
Contact insurance companies regarding benefits and obtain authorizations, as needed
Communicate insurance benefits to patients prior to first appointment
Daily office management including, but not limited to, checking voicemails, emails, communicating/following up with patients regarding scheduling and insurance benefits/payment, communicating with therapists, as needed
Create, edit, proofread, and produce moderate to complex documents, including correspondence, emails, presentations, spreadsheets, and intake documentation for new patients
Check in patients prior to appointment: collect necessary paperwork/insurance documentation for first appointment, collect co-pay, answer questions patients might have
Organize and coordinate workflow, manage multiple tasks, projects, and deadlines
Manage schedules of therapists
Communicate changes in schedule to therapists, as needed
Maintain high level of confidentiality when working on sensitive material, and understand HIPPA criteria, guidelines, and requirements
Prepare and manage provider relations agreements; contacting provider relations, obtaining contracts, filling out information to have therapists added to panels (upon request), troubleshooting problems with insurance companies
Do intake assessments on patients and schedule them into therapists calendar
Format, compile, and prepare reports, summarize information from several sources
Maintain/update/organize categories and data within databases; including daily ledgers, running yearly ledgers, patient files, and appointment cards
Help with special projects
Provide support to Doctor Annie and other therapists,
Office Manager
Home Instead Senior Services 2015 2016
Manage over 130 staff members, both Administrative and field staff
Achieve the annual operational plan s revenues, gross profit and profitability objectives of the owners.
Build and maintain professional relationships with all referral sources
Work closely with owners of company
Assure the HISC stays in compliance with Illinois Licensure
Oversee all aspects of daily office and client needs
Scheduling of all staff to make sure all office and patient care requirements are met.
Office Coordinator
Presence Home Care & Hospice 2011 to 2014
On Site Human Resources
Oversees and processes payroll
Interview and train/orientation for new employees
Resolves problems in administrative areas and ensures compliance with regulation and standards.
Investigates and resolves complaint or refers unusual problems to upper management.
Prepare statistical reports for the department.
Maintain and update departmental records and file.
Schedule and coordinate meetings for director
Responsible for remaining up to date on all Federal, State and local laws, JCAHO standards or regulatory agency requirements.
Perform all aspects of Human Resource functions on the local level for our branch.
Responsible for legal contracts between vendors and Provena Hospice. Works closely with corporate legal department.
Ambassador for Presence Health and Provena merger.
Executive Assistant
Bison Gear & Engineering 2008 to 2009
Planned all travel arrangements for executives including transportation and lodging.
Composed minutes to all meetings including Executive Board Meetings.
Handled all aspects of 501(3) plan events for company and executives locally, nationally, and internationally.
Prepared reports, memos and other documents for executive use and/or wide distribution.
Completed numerous special projects for all 3 executives.
Planned and scheduled all meetings, from agendas to catering.
Performed all secretarial duties.
Communicated effectively with employees, executives, and local and federal government representatives.
Human Resources Representative
Consolidated School District 158 2002 to 2008
Conducted recruitment interviews and orientations for new hires.
Kept attendance records and confidential personnel files for approximately 1,400 staff members.
Managed workers compensation claims and government reporting for OSHA; recruited bids for new worker compensation carriers and followed process through completion.
Represented the district to medical personnel, insurance companies and workers compensation lawyers.
Assisted Benefits and Compensation Generalist.
Worked closely with outside audit firm.
Accurately entered data from documents into various databases including EBI, Pearson Centerpoint, Access, and SDS.
Demonstrated prompt customer service to employees and applicants or when directing calls, e-mails and visitors accordingly.
EDUCATION:
Certified Clinical Medical Assistant (CCMA)
Certified Coding Assistant
PROFESSIONAL TRAINING:
Front Desk Superstar Seminar
Certified Clinical Medical Assistant
CPR for Medical Professionals
CCA by AHIMA
COMPUTER SKILLS:
Medisoft, Microsoft Office Suite, Adobe Photoshop, Meditech, AllScripts, NDAS, Bill Manager, Smart Advisor, Kronos, and various custom databases and homebrewed applications, SOS. |
