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Click here or scroll down to respond to this candidateCandidate's Name
Schaumburg, IL Street Address
EMAIL AVAILABLE - PHONE NUMBER AVAILABLE
Skilled in custom IT system and software application design and analysis, including development, programming, maintenance, testing documentation, using technical knowledge for process development and improvement.
Proficient in project management, client needs and assessment team leadership, as well as security, network administration, system installation and integration.
Proven ability to complete projects on time, as well as identify problems and implement innovative solutions; provide technical support.
Technical skills include: C/C++, COBOL, JavaScript, HTML, P/SQL, Visual BASIC, ASP, MS Windows, UNIX, DOS, MS Publisher and MS Office, as well as LAN and WAN management. Willing to relocate: Anywhere
WORK EXPERIENCE
QA Engineer and Scrum Master
Pampered Chef - Addison, IL - January 2016 to Present Implement test cases using manual and automaton. Work with the business owner to create requirements for each project. Test in Legacy systems, using sql and Java coding. Also testing in Hybris environment using impexes and automation(java and selenium). Practice agile methods and set up meeting scrum process. Lead Tech Support Specialist
Addison, IL - 2008 to Present
Communicate with the field, development teams, and the business strategies to solve problem with our newest technologies. Use scrum skills to organize and prioritize tickets for an agile environment.
Problem solve and make solutions for bugs and new features in a newly designed Hybris and Oracle ecommerce system with mobile app which supports 10,000 users and 4 countries.
Communicate with the field and solve technical issues over the phone.
Organizes and Prioritizes tickets from the field so the developer can process using Agile and Jira.
Utilized for roles that were integrate in other departments: QA, Help Desk, and Software Deployment.
Manage small teams for special IT projects using Scrum Master skills, Product Owner Skills IT Consultant & Night Manager
Wood Dale Bowl - Wood Dale, IL - 1996 to Present
Provide IT assistance and utilize UNIX-based system for compiling information for 28 leagues per season and frequent tournaments.
Manage and schedule a staff of 12.
Trainer
Brunswick Bowling and Billiards - Wood Dale, IL - 2005 to 2007 Explain and demonstrate working knowledge of the latest Brunswick Software to various Brunswick customers.
Upgrading and troubleshooting scoring and local networks in multiple different environments.
Install TCP/IP scoring network consisting of a Windows 2000 server and multiple clients.
Imaging and staging multiple servers and clients on a weekly basis. Owner/ Lead Consultant & Technician
Wood Dale Bowl - Aurora, IL - 2003 to 2005
Established this firm to provide networking, computer equipment and parts to more than 100 clients.
Perform troubleshooting in the maintenance and repair of equipment and LANs/WANs.
Established a LAN and installed Pre-Med software for medical office
Develop, host and maintain Websites.
Computer Technician
Wood Dale Bowl - Wood Dale, IL - 1999 to 2002
Built, setup servers and customized desktops for clients.
Increased productivity by creating innovative methods for testing monitors and systems; production for testing monitors improved from 10 per hour to 100, and systems went from 100 to 500 per day, resulting in company earnings from $1 million/month to $12 million/month.
Configured 1,000 servers and 5,000 laptops for Allstate, 200 desktops for Harley Davidson and Pepsi.
Gained extensive knowledge of IBM, Compaq, HP and Cisco servers and routers. EDUCATION
B.S. in Computer Science
DeVry University - Addison, IL
CERTIFICATIONS/LICENSES
Scrum Master |
