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Candidate Information
Name Available: Register for Free
Title Customer Service Human Resources
Target Location US-OH-Dayton
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Street Address  E. Fourth St. Mobile: PHONE NUMBER AVAILABLE
Dayton, OH. Street Address  Email: EMAIL AVAILABLE
Professional Business Manager
15 plus years of experience in financial industry 10 plus years of experience in supervising and management 20 plus years of experience in customer service Strong administrative skills with experience in finance and cost issues Extensive experience analyzing and researching reports Excellent communication skills Strategic planner
Education
Sinclair Community College: Currently attending school to obtain a Bachelor s Degree in Business Human Resources
CERTIFICATIONS
Commissioned Notary for the State of Ohio 06/27/2012-06/27/2017
Professional Experience
Morgan Services, Dayton OH 01/2016-04/2017
Administration Manager
Financial analysis with budgeting and forecasting
Human resources recommending solutions to comply with federal law
Strategic planning including development and presentation
System and process control including pricing, inventory, and contract management
Managing billing, accounts payable, account receivable, customer service, human resources, sales and production support
Network administration working closely with IT department to manage and maintain area servers and computer equipment
Collaborate to timely submit reports and audit recommendations
NCP Finance, Dayton OH 02/2015-01/2016
Field Compliance Auditor
Audit CSO (Credit Service Organization) locations to ensure compliance with the CSO model
Conduct storefront compliance and operational audits
Create functional tests and specific reviews according to developed programs
Review and appraise internal records, policies, and procedures
Analyze records and summarize data obtained and tested from field audits
Prepare internal audit reports
Compile and distribute audit summaries to Director of Compliance
Review marketing and advertising materials to ensure they are compliant with regulations
Monitor CSO collection activities to ensure they are compliant with FDCPA (Fair Debt Collection Practices Act), state and local laws
Review and confirm account records are being retained according to records retention standards
Cash America, Dayton, OH 10/2000-01/2015
District Market Manager
Supervise approximately 45 employees throughout 9 different locations across Southern Dayton
Oversee statistical and data analytics (P&L s)
Develop and oversee the production of marketing campaigns and materials
Conduct interviews and evaluations
Lead divisional training courses
Administer inventories and audits on documents

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