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Customer Trainer Sr Resume King george, ...
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Title Customer Trainer SR.
Target Location US-VA-King George
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|                                                                          ||Street Address                                 ||Phone PHONE NUMBER AVAILABLE . E-mail EMAIL AVAILABLE                           |                             Candidate's Name
|Objective                                                            ||                |To obtain a challenging position in an environment   ||                |utilizing past experiences and training with the     ||                |opportunity for professional growth.                 ||Education                                                            ||                |                                                     ||                |1992 - 1995   Forsyth Technical Community College    ||                |Winston-Salem, NC                                    ||                |4.0 GPA                                              ||                |1990 - 1992   Radford University                     ||                |Radford, VA                                          ||                |1986 - 1990    King George High School King George,  ||                |VA                                                   ||                |Advanced Studies Diploma                             ||Work experience                                                      ||                |March 2002 - Present      Lockheed Martin Dahlgren,  ||                |VA                                                   ||                |Customer Trainer Sr./Lead                            ||                |Responsible for the development and life             ||                |cycle/Baseline support of Aegis training materials at||                |ATRC in accordance with the NAVEDTRA 131A to support ||                |CSCS/NETC.                                           ||                |Input courseware into Authoring Instructional        ||                |Material (AIM) computer program to ensure a smooth   ||                |transition into the electronic classroom environment.||                |                                                     ||                |Update and develop the course management materials   ||                |(i.e., Training Path System (TPS), and Personnel     ||                |Performance Profiles (PPP), Course Outline of        ||                |Instruction (COI), Lesson Plans (LP), and Trainee    ||                |Guides (TG) for all ATRC courseware.                 ||                |Proficient in Microsoft Word, PowerPoint, AUTOCAD,   ||                |Microsoft Excel, AIM, Adobe Acrobat, CANTRAC, and    ||                |STASS.                                               ||                |Develop and review Instructional Media Material      ||                |(IMM).                                               ||                |Courses Completed: Instructor Techniques (IT),       ||                |Curriculum Development, Authoring Instructional      ||                |Materials (AIM) for versions 3.2.1 and 3.3, Aegis    ||                |Weapon System Training Program (AWSTP), Aegis Combat ||                |System Integration Course (ACSIC), Outstart Evolution||                |Training, AIM/CPM/LO Training.                       ||                |Provide daily assistance to all ATRC personnel as    ||                |needed. Update Pacer to keep track of courseware     ||                |status at ATRC.                                      ||                |Familiar with NAVEDTRA 130 Series, NAVEDTRA 131      ||                |Series, NAVSEA 292,  NAVSEA OD 45519,  NAVEDTRA 135, ||                |MPT&ECIOSWIT-ILE-HDBK-1, CSCSINST 1540.1A, ILE       ||                |GUIDES/SPECS, Aegis and ATRC Instructions and Notes. ||                |Delivery of courseware, instructional materials      ||                |development for distant learning.                    ||                |Familiar with instructor certification,              ||                |qualification, testing administration and evaluations||                |in accordance with the NAVEDTRA 134, NAVEDTRA 136 and||                |Learning Standards Office (LSO) Handbook.            ||                |Instructor Certified, 9502 NEC equivalent.           ||                |Provide training to instructors at ATRC that are     ||                |interested in obtaining their Master Training        ||                |Specialist (MTS) certification.                      ||                |Developed and maintain the Quality Assurance         ||                |procedure for Lockheed Martin LSO office, including  ||                |monthly reports.                                     ||                |SME (Subject Matter Expert) for AEGIS Weapons System ||                |Training Course, teach courses for ATRC to include   ||                |Course Supervisor Training.                          ||                |Knowledge of Instructor management, including        ||                |certification, qualification, testing administration,||                |methodologies and evaluation.                        ||                |Worked with the 5 Vector model, evolution in Navy    ||                |Training.                                            ||                |AIM Database Administrator, upload and maintain AIM  ||                |database with all current upgrades/versions as well  ||                |as patch maintenance and conversion of database      ||                |requirements. Obtains AIM access by elements, works  ||                |with updates/patches and inputs into AIM database,   ||                |maintenance of software.                             ||                |Responsible for all new Baseline delivery and IPR's  ||                |conducted for meeting deadlines and training         ||                |requirements.                                        ||                |Assistance of Formal Course Reviews, Academic Council||                |on Education (ACE), TAAP and Bottom Up Reviews of    ||                |Courseware Maintained at ATRC.                       ||                |Lead supervisor of 6 employees, maintain work load,  ||                |monthly reporting, work deadline organization, all   ||                |tasking, approval of time, management tasks.         ||                |NETC liaison on AIM support for East Coast under     ||                |CSCS, PPP table management/assignment/course         ||                |approvals, documentation and AIM access for          ||                |individuals. Maintains the AIM database on behalf of ||                |NETC, functionality, testing, patches and updates to ||                |all AIM servers local and inputs for centralized.    ||                |Use CETARS/TDMIS for all uploads and IETM checks for ||                |ECR LAN for classroom utilization, upload            ||                |documentation, verify references sited for           ||                |courseware, upload to ECR LAN all up to date         ||                |materials including PPTs.                            ||                |Certified Subject Mater Expert in AIM development,   ||                |Curriculum management and all areas of Learning      ||                |standards to be applied to training environment.     ||                |Community of Practice (COP) uploads of courseware.   ||                |                                                     ||                |April 2011 - Present         Snyder's Pipe Cleaning, ||                |Inc. King George, VA                                 ||                |Office Manager/Account Specialist                    ||                |                                                     ||                |Responsible for all accounts payable for 3 companies,||                |including LLC and subsidiaries                       ||                |Responsible for all accounts receivable              ||                |Compiles and analyzes financial information to       ||                |prepare reports, make general ledger entries, and    ||                |reviewed and verified accuracy of journal entries.   ||                |Completes monthly and quarterly tax statements       ||                |Ordering of all office supplies                      ||                |Responsible for all payroll functions, including end ||                |of year reports for employees                        ||                |Manages the HR department for employees              ||                |Utilizes and proficient with Microsoft Office and    ||                |Quickbooks                                           ||                |Maintains all database backups and updates to        ||                |software applications                                ||                |Complies monthly profit/loss statements and updates  ||                |to all financial records                             ||                |                                                     ||                |                                                     ||                |August 01 - March 02         Taskforce Inc. Dahlgren,||                |VA                                                   ||                |Lockheed Martin                                      ||                |Responsible for the input of site facility drawings  ||                |into AutoCad for maintenance of ATRC labs and        ||                |equipment.                                           ||                |Setup files structure on the server.                 ||                |Input drawing changes into master drawings for ATRC  ||                |labs.                                                ||                |Performed fieldwork to verify accuracy, electrical   ||                |engineering drawings.                                ||                |Supported engineers with drawings on projects.       ||                |Plans, Layouts, drawings, and revised part assembly  ||                |and installation engineering drawings from basic     ||                |layouts.                                             ||                |Responsible for layout of new office building for    ||                |Lockheed Martin.                                     ||                |Contributed design modifications to improve quality  ||                |of product or facilitate manufacturing operations.   ||                |Worked with Tech Pub Teams on all aspects of graphic ||                |production: technical manuals, test reports,         ||                |presentations, administrative publications and       ||                |proposals.                                           ||                |                                                     ||                |                                                     ||                |November 97 - June 01    White Packing Company       ||                |King George, VA                                      ||                |Accounts Payable/Cost Accountant                     ||                |Maintained the maintenance of accounts and records in||                |such areas as disbursement, expenses, tax payments,  ||                |and income.                                          ||                |Compiled and analyzed financial information to       ||                |prepare reports, make general ledger entries, and    ||                |reviewed and verified accuracy of journal entries.   ||                |Prepared income and balance sheet statements, profit ||                |and loss statements, consolidated statements, and    ||                |other accounting statements and reports.             ||                |Communication both verbal and written with field,    ||                |vendor and purchasing organizations to solve invoice ||                |problems.                                            ||                |Team leader in order entry department, keeping all   ||                |shipping invoices straight and scheduling of         ||                |deliveries and product satisfaction/data entry.      ||                                                                     ||Security Clearnance                                                  ||                |Currently hold a SECRET clearance.                   ||Awards Received                                                      ||                |Award in Excellence, May 2016                        ||                |Lockheed Martin SPOT Award, July 2015                ||                |Lockheed Martin SRE Excellence Award, August 2014    ||                |Lockheed Martin SPOT Award, October 2011             ||                |Lockheed Martin SPOT Award, August 2008              ||                |Lockheed Martin SPOT Award, December 2005            ||                |Lockheed Martin Lightening Award, September 2003     ||                |Lockheed Martin Award for Excellence, October 2001   |

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