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Click here or scroll down to respond to this candidateCandidate's Name
PHONE NUMBER AVAILABLE
Cherry Hill, NJ Street Address EMAIL AVAILABLE
Accomplished Technical Project Manager with extensive experience in driving releases of financial, eCommerce, B2B, customer web applications, CRM, services and infrastructure successfully on time and within budget. Managed full software development life cycle (SDLC) of end to end solutions and supporting systems. Built and motivated teams (local and off-shore). Demonstrated project execution and delivery by successfully monitoring program team performance against job objectives, schedule and budget. Results driven leader with key focus on aligning with business and customer objectives. Provided support to operations and customers.
Technical Skills
Methodology
SDLC via Scrum/Agile, Waterfall, PMBOK, Kanban
Tool Expertise
Jira, Celoxis, IssueTrak, Rally, Clarity, IBM RTC,TFS, Remedy, Confluence, SharePoint, MS Word, Excel, PowerPoint, Project, Visio, Basecamp, ServiceNow
Language/Framework/
C#, CSS, Java, JavaScript / jQuery, Angular, Hibernate, Spring, .NET
Databases
SQL Server, MySQL, Oracle, SSIS, SSRS, SSAS, Data Warehousing
Professional experience (Contract and full time positions)
Vertical Screen, Mt. Laurel, NJ 2016-2017
IT Project Manager/Scrum Master
Responsible for requirements, creation of user stories and communication to developers for design of application submittal tool. Tool allows easy customization of forms and data collection. Worked with security and investigative services for financial, healthcare and business owners to drive functional requirements and fulfillment. Ensured secure and unaltered data during transmission and storage. Agile/Scrum; Scrum Master
Facilitated sprint planning, daily stand-up meetings, reviews, retrospectives, release planning, demos and other Scrum-related meetings. Removed requirement ambiguities. Worked with off-shore team for delivery.
Developed user stories in Jira. Authored user guide for operations. Created UML diagrams in order to define detailed flows for web based highly configurable administrator tool.
Evaluated information gathered from multiple sources; reconciled conflicts and distinguished user requests and underlying needs. Created documentation, updated project plans to track milestones and resources.
PHH Mortgage Financial Services/ Insight Global, Mt. Laurel, NJ 2015
Project Manager
Provided leadership at the project, program and portfolio for a large team of PMs focused on security, infrastructure and technology upgrades. Drove adherence to federal governance regulations and audits.
Established project budgets and tracked actual versus plan expenditures via Clarity financial tracking.
Establish and drove requirements, project plan and escalation activities. Drove issue tracking and resolution.
Created project portfolio presentation materials including dashboards, metrics, reporting and meeting minutes.
COMCAST/Excelacom, Philadelphia, PA 2014
Technical Project Manager
Managed project to redesign Business to Business eCommerce Services website for business customers. Website included new content, streamlined and automated elements of order management and install scheduling. Worked with Program Management Organization to develop new processes and procedures in an Agile cross-matrixed environment. Tracked progress of product owners, business analysts, developers and vendors milestones.
Created project plans, identified critical issues. Maintained meeting minutes and project documentation.
Owned project plan, project dashboard updates, action registers, issue log and activity coordination.
Motorola/ARRIS/ netPolarity, Horsham, PA 2013
Technical Program Manager/Scrum Master
(Motorola/ARRIS experience continued)
Responsible for development and release activities to meet business requirements across multiple product lines. Effectively managed local and off-shore cross functional teams. Ensured all release related issues and risks were identified, tracked, communicated and documented. Agile methodology and Scrum master.
Accountable for project initiatives including business, operational, IT and customer deliverables.
Projects included: application upgrades, virtualization, consolidation & expansion of infrastructure servers, storage & network for secure content delivery.
Assisted Senior Integrator with high availability web stabilization project, which successfully implemented hardware and software enhancements and latest technologies for content management system.
Built schedules and prioritized new features, bug fixes and task assignment via Agile Scrum and Waterfall.
GSI Commerce, an eBay company/ Randstad Technologies, King of Prussia, PA 2012
Technical Manager/Scrum Master
Responsible for development and delivery of eCommerce services. Accountable for premier platform technical VMware solution comprised of vendor solution, 3rd party applications, interfaces, on and off-shore development.
Managed and contributed to day to day development, including daily Scrum, defect triage and resolution.
Led diverse team to increase productivity by improving communication, accountability and adherence to policy. Resolved blocking issues. Formed a high-volume cohesive team in a matrix organization.
North American Power Partners/ Robert Half Technology, Moorestown, NJ 2011
IT Project Manager/Scrum Master
Responsible for web based energy demand response reports and data conversion project. Included CRM, multiple data sources to SQL data warehouse and provided web accessible usage reports offering multiple meter reporting as part of emerging demand response market solution. Refresh of financial inventory and customer data systems.
Managed the design, build-out and migration of a mission-critical Oracle based management platform.
Scrum methodology. Analyzed website applications, multiple data sources including CRM data, utility smart metering, ISO input data and financial data. Recommended and directed data cleansing and validation effort.
Gained stakeholder sign-off of vendor system architecture, interfaces, software construct, website content and database conversion consisting of DataWarehousing for data extraction, transformation, and loading (ETL).
Produced in-depth reports detailing consistency with technical documentation upon completion of inspection of vendor development web report prototypes, database transfer/transformation packages, database and code.
COMCAST, Philadelphia, PA 2005-2010
Senior Technical Manager/Technical Project Manager
Responsible for full SDLC including architecture, design, development, integration, test and deployment of feature applications and infrastructure targeted for COMCAST nationwide footprint of 23+ million subscribers.
Initiatives included xfinity web applications, caller id display, mobile web applications, remote DVR capability, voice mail, billing, automated test tool suites, data migrations, VoIP, networking and vendor trials. Cost solutions, developed budget and deployed multiple projects. Managed deployment of clustered Oracle 9i/10g environment, configuration, load testing and product turnover on new generation hardware.
Directed teams via Agile/Waterfall methodologies in the end-to-end (E2E) delivery of applications, web interfaces, VoIP project, migration tools, vendor product integration and tools used by operations and support.
Worked with AT&T, Sprint, internal teams and vendors to enable wireless email on Sprint mobile phones.
Provided successful deployed infrastructure and application to enable 2 way communications to set-top video distribution boxes for 23 million subscribers and enabled caller id display and enabling new xfinity features.
Reduced budget for each application deployed by promoting automation. Reduced 5 months / 5 engineer project to 2 days. Automated network connectivity checks as well as software versions and OS file content checks across entire COMCAST footprint. Tested Cisco switching, firewalls, load balancers and routers.
Selected by Senior Leadership team to represent COMCAST at several conferences. Received STAR award for successful deployment of migrations of 2+ million subscriber email, personal web pages and directories.
(COMCAST experience continued)
Key member of Tiger Team leading integration of billing solution to support convergence of video, voice and data. Drove resolution of order management, entitlement and provisioning issues.
Scheduled training and developed transaction workflows and use cases for hand-off to QA and operations. Improved operations and help desk effectiveness. Eliminated expenses by driving to realization functionality verification of E2E infrastructure readiness. Generated proactive alerting and alert resolution.
Interface to other divisions and relevant partners and vendors to request new features, review SOWs, negotiate contracts and drive schedule completion. Ensure SLA obligations.
Responsible for migration strategy for Time Warner and Adelphia property acquisitions in which 2.5 million HSD subscribers were migrated in 94 markets. Collaborated with business and engineering owners from COMCAST, AT&T, Time Warner and internal teams to provide migration system. System included a customer facing website and phased approach backend to successful migrate all 2.5 million subscribers.
Developed project overview decks and statistical reports for presentation to upper management.
QLOGIC/INFINICON SYSTEMS, King of Prussia, PA 2004-2005
Infrastructure Engineer
Responsible for the development of engineering infrastructure systems, tools and integration testing.
Developed automation tools to activate and monitor build machines using OS virtualization, software packaging and deployment to integration environment. Evaluated new tools.
Executed automation of integration test tools to download and test basic functionality on test machines.
additional development experience
Responsible for store front eCommerce webstore. Webstore design, maintenance, content editing, photo editing and publishing. Redesign of existing system to meet business requirements and changing needs.
Developed database initialization complex and message processing between level 2 and level 3 protocol stacks using ISDN and IVR technologies. Implemented control commands as well as alarm notification.
Architected and developed solution for network monitoring system which provided remote monitoring, proactive alerting and performance reporting of network infrastructure devices.
Designed and developed automation of chemical device commands to enable experiment control and reports.
EDUCATION
Rutgers University, Mathematics & Computer Science
Certifications and COMPANY SPONSORED COURSES
PMI Certificate of Completion: Foundations in Project Management, Rowan University
Certified Scrum Master
STAT-A-MATRIX Institute: Certification for ISO 9000/9001:2000 Registered Internal Quality Auditing |
