| | | 20,000+ Fresh Resumes Monthly | |
|
|
| |
Click here or scroll down to respond to this candidateCandidate's Name
Street Address .
PHONE NUMBER AVAILABLE EMAIL AVAILABLE
Permanent Work Authorization.
PROFESSIONAL SUMMARY
Exceptional front desk receptionist with experience in Banking and history of success in customer service with a positive attitude.
Key skills
Excellent communication and customer service
Telephone and front desk reception
Ability to multi-task with a positive attitude
Professional and punctual
Database and records management
Computer skills:MS Office, MS Office Customized Banking system(Phoenix-MEA), Tax reporting software (E-Pay Cloud)
PROFESSIONAL DEVELOPMENT AND ASSOCIATION
QuickBooks, Kingsborough Community College 09/2016 - Present
Toastmasters Public Speaking Club, Member 10/2016
Professional Development program for foreign-educated immigrants, Upwardly Global, NY 2015
Advanced Excel class, Brooklyn Adult Education Center, New York, NY, 2015
EDUCATION
Bachelor of Science in Banking and Finance (University Of Benin) 2010
Equivalent to a U.S. bachelor's degree according to World Education Services (NYC)
PROFESSIONAL EXPERIENCE
Believers Love world Inc., New York, NY 09/2016 -Present
Volunteer - Clerk (Collections)
Reviewing reconciliations prepared by others, and promptly researching and correcting any variances
Enforce to follow cash handling and accounting procedures and handling of sensitive information
Process and post collected payment into database using the Quick Accounts software on a timely basis
Cashier/ Customer Service Associate 11/2014 to 05/2016 Associated, New York, NY
Answered customers questions which reduced the numbers of dissatisfied customers by 15%,processed merchandise returns and exchanges and recommended products to customers
Receive payments by cash, check, vouchers, and debits and credit cards and ensured sales were successful
Intern - Business Development Associate 11/2014- Present Jon Tudy Interbiz Corp, Irvington, NJ
Small family business enterprise importing specialty goods from Nigeria to U.S.
Conduct negotiation of sales agreements, recommend merchandise to customers proactively, which increased total sales by 45% and co-ordinate banking transactions ensuring reconciliation is up to date and accurate
Follow up on clients request via the phone and email, research client inquiries, resolve client issues and stock checking
Customer Service Representative and Bank Teller 09/2011-09/2014 8/2011-8/2014
Zenith Bank Plc, Lagos, Nigeria
Nigeria s largest bank with more than 500 branches with over 6,616 employees and total assets USD 3.4trillion.
Processed deposit and withdrawals on request and verified instruments in form of cash, checks, and other banking deposits instruments reducing manual transaction processing time by 50% through implementation of quick and foolproof, modern banking telling strategy and meeting the bank s 5 minutes service waiting time to Customer
Educated customers on various banking channel options which increased the branch s savings and checking account balances by 15% and accurately called over teller s posted transaction reducing the bank s rate of risk
Assisted Branch Manager in balancing departmental books before deadline with less errors
Identified opportunities for referrals to our relationship bankers which increased customer base by 10% and impacted positively on the Branch s appraisal, processed new account, local and foreign transactions |
