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Click here or scroll down to respond to this candidateCandidate's Name
Street Address Hardaway Dr.
Goodlettsville, Tn. Street Address
PHONE NUMBER AVAILABLE Home
EMAIL AVAILABLE
Experience- I have twenty years of experience with a diverse number of duties in the clerical function of
Insurance Companies working with workers compensation in the medical department, auto and
homeowners.
Major attributes include but not limited to: Working with the public and assisting them in the stressful
situations such as automobile, property and workers compensation claims. Proven ability to work as a
team player to make sure the job is accomplished and exceeds customer expectations of service. I have
excellent written and oral skills dealing with the public and making me an effective communicator in an
office environment.
Skills- Communication, Extensive documentation of files, Written Correspondence to the public as well
as communication within the office. Office management experience of several years, extensive typing, 10
key skills, type at least 65 words a minute and data entry at 7000 keystrokes and 5000 10 keystrokes. I am
well versed with Pro Med, Passport, Emerald, Microsoft, Word, faxing, scanning, medical transcription,
phones.
Experiences
Metro Board of Education, Nashville, Tn. - 08-2010 to present
General Labor- food service, prepare all food for metro school children. My responsibilities also include
but not limited to, serving, food prep, clean and helping my teammates.
Argos Workers Compensation Brentwood Tn. - 04/04/05 to 05/16/2010
Claims Assistant- Duties included but not limited to, answering all incoming calls, field questions from
clients in regards to workers comp claims, opening and closing sorting of mail, delivery to adjusters and
logging checks. I was also responsible for transcribing all recorded statements from cassettes to computer
files, reviewing all bills for bill review and mailed. Other daily duties such as working closely with
adjusters, check issuance, filing, scanning, requesting medical records, as well as, C-20 1st report of
injury, C-30, clear coverage complete state filing, input lost reports, index all medical bills and send to
bill review, issue payment after review, mileage checks and other duties as required.
The Heart Group Nashville, Tn. 08/02/02 to 09/25/2005
Insurance Verification Clerk- Confirmed all medical coverage for 28 cardiologists on patients and
schedule testing. I entered all demographic and insurance information into system and entered invoiced
charges for patient visits.
State Claims Adjusters, Inc. Donelson, Tn. 09/99 to 05/2003
Work Comp Medical only Adjuster- Responsibilities include response to incoming claims, transcription,
contacted and verified with employer injuries of the client, mail, cross trained in lost time claims, verbally
took lost reports over phone, via faxes and email.
Farmers Insurance Group, Nashville, Tn. 03/93 to 05/99
Medical Pay Clerk- I was responsible for corresponding with patients, doctors and attorneys or any other
interested party. I also reviewed and requested payments for medical expenses for my clients. Began
cross training with subrogation claims. This included setting up files for collection, logging checks and
corresponding with customers about the status of their claim. I also completed other duties such as check
issuance, filing, answering phones and receptionist duties.
Baptist Hospital, Nashville Tn. 05/89 to 3/93
Admitting Clerk/Assistant- I worked in main admitting, the emergency room department, outpatient, the
plaza and pavilion. I performed tasks such as registering patients, escort to testing, ordering lab work,
transferred patients to rooms, discharged patients, answer phones, insurance duties and all other required
duties .
Education: Certificate 1989 Medical Career College
Diploma 1981 Hume Fogg High School
References: upon request |
