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Title Lead Business Analyst
Target Location US-MD-Baltimore
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Candidate's Name
Columbia, MD Street Address
PHONE NUMBER AVAILABLE
EMAIL AVAILABLE
Over twenty-five years of experience in the Information Technology arena including programming, analysis, report design, and management. Great interpersonal skills relating to customers, employees, peers and management. Self-starter able to quickly review system requirements and create effective solutions. Extensive experience in relational database design, business analysis, application development and system interface development. Able to design and generate reports used by management, users and outside clients. AREAS OF EXPERTISE
Business Requirements Analysis System Interface Development Database Design & Development Windows and WinAPI Windows Server Dreamweaver PowerBuilder PHP ASP MS Access SQL Crystal Reports Visual Basic (VBA) Oracle COBOL MS Office Products Impromptu Excel Personnel Management Operations Management Automation Disaster Recovery PowerPoint Business intelligence QuickBooks Timberline Seapine TestTrack
PROFESSIONAL EXPERIENCE
FULL CIRCLE SOLUTIONS, INC., Baltimore, Maryland August/2014   Present Contracted to the Baltimore City Finance Department   Lead Business Analyst Responsible for the review, analysis and evaluation of business systems and user needs. Using ALM, output is a detailed functional business requirements document used for updating legacy systems. Work with less senior personnel grooming for additional responsibilities. Create detail workflow diagrams using MS Visio for approval by the user community. Review work of peers ensuring documentation is thorough and accurate. Set up and coordinate user meetings for data gathering and verification of business documents. Responsible for contributing to the development of less experienced Business Analyst. Manage two direct report positions, including a Junior Business Analyst and a Senior Business Analyst. TECHNIK, INC., Herndon, Virginia May/2013   August/2014 Contracted to the Securities and Exchange Commission   Business Analyst Business Analyst responsible for analyzing systems and documenting processes. Output of the process includes design and Functional Requirements documents used for converting systems from MS Access and Sybase to a .Net platform. Interface with users to produce data flow diagrams and workflows. Interface with programmers giving direction and advice on possible enhancements. Also called upon to review documents of peers, helping to adhere to the customer standards. OPTIONS FOR SENIOR AMERICA, Bethesda, Maryland 2009   May/2013 IT Manager / Business Analyst
Responsible for the maintenance and enhancement of the corporate databases, which have separate MS Access front and Back ends. Responsible for the overall IT duties for the corporate office as well as 12 branch offices covering 5 states. Each office has a network that includes workstations and a digital VOIP system. Have remote capability to all corporate workstations and use this capability to maintain security and install/update applications. Direct the weekly process of downloading accounting and corporate databases. Programming responsibilities require the maintenance and enhancement of the corporate database based on user and management requirements. Constantly gathers user requirements as part of the development life cycle. Create daily, monthly and quarterly statistical reports for management, peers and government entities. The corporation is in the private Home Care industry. Highlights:
Produce business requirements and produce an MS Access to QuickBooks Interface aiding in automation, saving 8 hours per week for 12 branches when completing payroll. Efforts led to Employee of the Year award
Completely revamped the corporate website, streamlining pages using PHP and JavaScript
Instituted a corporate calendar function enabling personnel from 12 offices to communicate out of office appointments.
Produce a business requirement document used to enhance the corporate application/database reducing the payroll process including mapping Access data to QuickBooks Pro.
Updated all branch offices form Quicken to QuickBooks positioning the company to interface the accounting system with the corporate database.
TRUE SYSTEMS, INC., Falls Church, Virginia 1994 -- 2008 Candidate's Name
Cont d
2 of 2
Managing Partner
Oversee the day-to-day operation of an Information Technology and Software development company that provides Enterprise Architecture Services as well as Branded Software Applications to the construction and contracting industries, along with local, state and Federal agencies. Actively manage multi-vendor projects, communicating with contractors, customers and management. Extensively supported users using the MS Office platform. Highlights:
Develop, deploy, and support Branded Enterprise Architecture Solutions to companies whose industries include Commercial and Residential construction and Construction Contractors using MS Access front ends with MS Access, Oracle and MS SQL back ends.
Performed analysis, redesign and deployment of a payroll system that collected time and material detail and integrated into an SAP system using an MS Access/VBA front end.
Lead developer of a system enterprise that managed all aspects of non-profit organizations including member and donation tracking.
Program analyst and lead developer of the National FFA Powerbuilder Project handling program specifications, development and customer relations. Managed National support calls that involved end users with a diverse technological background.
CERIDIAN EMPLOYER SERVICES, Baltimore, Maryland 1992 - 1994 Operations Support Manager
Managed a department that operated a computer room consisting of a large mainframe and related technology. The department was responsible for integrating new customers. The system supported 250+ users dedicated to filing payroll taxes for 14,000+ commercial customers. Specific duties included equipment planning, budgeting, automation, employee appraisal and counseling. Managed personnel from three shifts that consisted of a variety of skill levels. Highlights:
Developed and administered a $2.7 million departmental budget.
Interfaced with management and outside consulting developing a strategic plan for the future needs of the Tax filing division
Responsible for developing personnel plans, evaluating employee skills and developing education plans to aid in the growth of department personnel
INTERNATIONAL BUSINESS MACHINES, Bethesda, Maryland 1985 - 1992 Resource Manager
Managed effort to provide statistical and performance analysis measurements and data to upper management related to system productivity and effectiveness. Also responsible for supporting the personnel needs of a large group of DB2, CICS, IMS, and disaster recovery professionals. Specific tasks included performance evaluations, scheduling, counseling, recognition, equal opportunity communication, and team building. Network Operations Manager
Managed a department responsible for supporting on-line, real-time systems for more than 33,000 users. Coordinated the efforts of a team that provided users with an additional 22 hours of system availability per week. Developed and supported an on-line system to collect direct customer input.
EDUCATION
Master of Business Administration (2015): GPA 4/4
University of Maryland, University College, Aldelphi, Maryland Master of Science - Information Technology, Specialization   Database Systems Technology (2013): GPA 3.75/4 University of Maryland, University College, Aldelphi, Maryland

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