| | | 20,000+ Fresh Resumes Monthly | |
|
|
| |
Click here or scroll down to respond to this candidateCandidate's Name
Street Address H: PHONE NUMBER AVAILABLE EMAIL AVAILABLE
Career Overview
Highly enthusiastic Administrative Assistant and Customer Service professional. Extremely strong problem
solver, who adapts to change, works well in a team-orientated environment, as well as independently. Enjoys wearing multiple
hats, by juggling multiple priorities. Excellent communication and organizational skills.
Work Experience
Store Manager/Sales Associate 12/2011 to 03/2015
Invite Health New York City, NY
Worked as a team member performing monetary services and product assistance. Managed quality communication, customer support, and product representation for each client. Promptly responded to general inquiries from members, staff, and clients via mail, e-mail and fax. Assisted customers with store and product dissatisfaction. Input of daily transactions onto an excel database. Accurately logged all daily shipping and receiving orders. Managed stock and inventory balances. Sought opportunities to up sell and add on additional merchandise. Stocked and rotated inventory. Performed store opening duties, including counting cash drawers and checking all equipment for proper functioning. Organized store by returning all merchandise to its proper place. Replenished merchandise shelves with items from stockroom.
Sales Associate/Keyholder 04/2009 to 12/2011
The Vitamin Shoppe New York City, NY
Performed store opening duties, including counting cash drawers and checking all equipment for proper functioning. Stocked and rotated inventory. Communicated all merchandise needs or issues to appropriate supervisors. Processed merchandise returns and exchanges. Managed cash stock and inventory balances. Scanned and logged all daily shipping and receiving orders. Assisted customers in a timely manner, guaranteeing high level of customer service. Maintained adequate cash supply in cash drawers in multiple checkout stations. Assisted customers with store and product complaints. Attended local, regional and national trade shows for product development training as defined by territory needs. Cross-trained new hires, and provided back-up for fellow team members as necessary.
Surgical Services Technician/Administrative Support 10/2006 to 04/2007
New York Methodist Hospital Brooklyn, NY
Answered multi-line telephone system for operating room, transferring calls to their proper departments. Handled multifaceted clerical tasks. Entered patients files into
database. Transported specimens to lab and blood bank. Assisted with any adhoc projects as needed.
Customer Service Representative 09/2003 to 04/2004
Raytel Cardiac Services Queens, NY
Handled heavy incoming and outgoing call volume. Prepared patients for pacemaker tests via telephone. Routed patients to proper departments for testing. Ordered pacemaker supplies for patients. Maintained and updated patient file database electronically.
Customer Service Representative/Administrative Assistant 01/1992 to 06/2002
Federal Express New York City, NY
Provided Excellent Customer Service using product knowledge. Chief point person responsible for daily operation of business service center. Guaranteed positive customer experiences and resolved all customer complaints. Kept abreast of rapidly evolving technology. Performed store opening duties, checking all equipment for proper functioning. Administrative duties included direct support to the District Manager. Processed all parking violations, summons and vehicle registrations. Supervised and trained new employees. Generated inter-office memos, and company letters. Collated inter-office mail. Handled heavy incoming and outgoing call volume. Performed calendar management, including scheduling appointments and arranging meetings. Coordinated travel arrangements.
Educational Background
Diploma: Medical Assistant 2006
Career Institute of Health and Technology Rego Park, NY, USA
900 hours of intensive hands on training. Monitoring vital signs, Anatomy and Physiology, Electrocardiography,
Phlebotomy, CPR, Medical Law and Ethics, Medical Administrative Procedures, Computer Essentials. 180 hour
Internship at St. Johns Hospital, Rego Park, NY. |
