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Candidate Information
Title Customer Service Microsoft Office
Target Location US-NC-Morganton
Email Available with paid plan
Phone Available with paid plan
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Chloe Creekmore
Street Address
PHONE NUMBER AVAILABLE   EMAIL AVAILABLE

OBJECTIVE
Caring and compassionate medical professional, with a proven determination to consistently excel at all assigned duties, as well as a dynamic medical billing and coding education, seeking to turn medical education into continuation of rewarding career with a dynamic healthcare facility.

QUALIFICATIONS
Experienced with Microsoft Word, Excel, PowerPoint, and Outlook
Typing skills (55 WPM)
Written and verbal communications (letters, emails, presentations, face-to-face communications)
Data entry (experience using 10-key number pad)
Data inventory (organizing, recording, storing, or saving information)
Following directions
Team player, Resourceful, Organized
Complete tasks on time
Flexible, Trustworthy, Dependable
Customer Service oriented
Able to work independently

EDUCATION

Ultimate Medical Academy - Online   Tampa, FL 07/2017
Medical Office Billing and Coding Specialists/ Associates Degree/ GPA-4.0
  Verify insurance coverage
  HIPAA Privacy Practices
  CMS1500 Claim Form
  Billing Cycle from claim submission to reimbursement
  Submit Superbills
  Industry Terms (EOB, A/R, ICD-9, EMR)
  Create, document in, file medical charts/records
  Electronic Medical Records/Electronic Health Records
Microsoft Office, Word, Excel, PowerPoint
Basic coding skills for ICD/CPT
Assigned ICD-9 and ICD-10 diagnosis codes
Billing (Medicare, Medicaid, 3rd Party)
Process insurance claims

DEAN S LIST Certificate of High Scholastic Achievement

Freedom High School   Morganton, NC 05/2003
High School Diploma/ CP Courses
A/B Honor Roll

WORK EXPERIENCE

Baxter  Marion, NC
Data Entry Analyst February 2017  Current
Convert paper job training modules for each position in the facility into an I so-Train electronic training system
Collected data from hard copies files, as well as, electronic files; and put them into Excel Macro spreadsheets
Worked as part of a training and development team
Great fit for me, except it is only a temporary position, and I m looking for a more permanent position

Focus Behavioral Services   Morganton, NC November2016  Current
Residential Counselor
Add notes to EMR
Provide therapeutic activities with boys in the residential setting
Follow company and government policies for working in the group homes
Provide supervision and transportation for the children whom reside there

Wayne Clontz Attorney @ Law  Morganton, NC September 2012 March 2014
Office Personnel
Answered phones, took messages, and scheduled appointments
Accepted payments for services rendered
Retrieved and filed client s paper records
Maintained office flow to ensure attorney was in court for every client
Mailed out invoices as well as notifications of client s court dates
Used Microsoft Office to type any necessary documents,
Met with client s to review status of cases, or obtain any needed documentation or required signatures

Team Concessions  Morganton, NC June 2011 September 2012
Sales Associate
Traveled to numerous places around the eastern United States, setting up tents, in order to prepare and sale food to the guests at various events
Very fast paced
Flexibility required, as every destination had different laws and regulations from their health department
Required exceptional customer service skills, as well as dependability, and trust (due to the fact of millions of dollars coming in with no way to keep exact count until the show was over.
Extremely difficult position, required exceptionally long hours, with minimal amount of breaks ( sometimes 20 hours a day for 4 days straight, and no breaks)
INTERESTS

Volunteered at Grace Ridge, Grace Heights, Grace Hospital, and Valdese Hospital during high school to help with CNA classes.

Helped the elderly, uninsured with a free blood pressure reading in 2002, this was to help me learn to take accurate vital signs.
Other interests include: a deep passion for baking and decorating cakes, reading, all genres of music, and any activity with my family.
REFERENCES
References Available Upon Request

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