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Street Address Stokes Boulevard #711
Cleveland, Ohio Street Address
PHONE NUMBER AVAILABLE
EMAIL AVAILABLE
Summary: Results oriented Education and Human Development professional with
proficiency in educational and community program planning, development and
delivery with extensive access to resources needed to assist students and seniors,
in the pursuit of higher learning, job placement and community stability.
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Education: Cleveland State University Cleveland, Ohio 44113
Master of Education/ Adult Learning and Development 2014
Case Western Reserve University Cleveland, Ohio 44106
Bachelor of Arts/English
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Employment: Cleveland Department of Aging Cleveland, Ohio 44114
Geriatric Outreach Worker 2015 to Present
Assist seniors to apply for HEAP program through home visitation, telephone interview
and office appointments
Develop and present related programming at Senior Centers, living communities and
other agencies serving the senior and disabled populations using power point and verbal
communication
Cleveland State University Cleveland, Ohio 44113
Intern (Disability Specialist) 2014
Assisted students with disabilities to access community and academic resources including
scholarships, grants, financial and medical benefits unavailable on the university campus
NCBA/SCSEP Senior Job Training program Cleveland, Ohio 44106
Job Counselor 2011 to 2015
Promoted and developed employment and on-the-job training opportunities for
disadvantaged applicants
Demonstrated to employers the effectiveness and profitability of employing chronically
unemployed by identifying jobs that workers could perform and maintaining an ongoing
positive relationship with community partners
Informed business, labor and public about training programs through various media,
presentations and engagement with stakeholders and community based host agencies
Researched opportunities and developed strategies to maintain transparency of daily
agency operations according to government standards
Completed intakes, assessments and re-certifications of participants to maintain federal
government compliance.
Developed IEPs, monitored participant progress through case management and
documentation.
East Cleveland Neighborhood Center East Cleveland, Ohio
44112
Wraparound Specialist 2008 to
2009
Developed case plans for lower income programs
Conducted family meetings to develop strategies to avoid out placement of children or to
promote reunification
Participated in interdisciplinary team assessments to develop case plans and IEPs with
social workers and facilitators
Murtis H. Taylor Adult Behavioral Ctr. Cleveland, Ohio
44120
Community Support Specialist 2005 to 2008
Connected clients to community resources
Advocated for mental health clients medically and legally,
developed care plans, monitored progress through case management and
documentation, assisted in creation and adherence to budgets to maintain
quality of life
Counseled clients to maintain medication compliance,
Empowered clients to community stability
Council for Economic Opportunities Cleveland, Ohio 44115
Family Service Worker 2003 to 2005
Tracked progress of students using spreadsheet and case management documentation in
preparation for kindergarten
Developed family case plans and IEPs, planned and delivered community resource
programs including agencies and companies available to assist in finance management
and the continued education of parents
Conducted recruitment activities throughout community using various types of media up
to and including canvassing neighborhoods
Murtis H. Taylor Multi-Service Center Cleveland, Ohio 44120
Community Support Specialist 2000 to 2003
Connected clients to community resources
Advocated for mental health clients medically and legally,
Developed care plans, monitored progress through case management documentation,
counseled clients to maintain medication compliance
Empowered clients to community stability
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