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Candidate Information
Name Available: Register for Free
Title Customer Service Microsoft Office
Target Location US-IL-Chicago
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name

Street Address  Sheridan rd #102
Zion Il.Street Address
PHONE NUMBER AVAILABLE
EMAIL AVAILABLE

Career Overview

Owner of an interior design business for over 6 years with extensive experience working with a diverse client base and delivering exceptional results. Experienced retail manager with a strong ability to manage multiple projects simultaneously and foster a cohesive staff.

Excellent communication and computer skills; ability to work independently or as part of a team to meet project deadlines; multicultural awareness with a high level of adaptability.

Skill Highlights

 Scored in top 10% of employees in successful resolution of customer issues

 Critical thinker

 Energetic and organized

 Team building

 Employee training and development

 Employee training and development

 Self-starter with professional manner

 Microsoft Office, Excel, PowerPoint

 Employee training and development

 Filing and data archiving

 Power Point presentations

 Excellent communication skills

 Highly organized with superior attention to detail

Core Accomplishments

Scheduling

 Facilitated onboarding of new employees by scheduling training, answering questions and processing paperwork.

Training

 Responsible for training all new employees to ensure continued quality of customer service.

Event Planning

 Successfully planned and executed corporate meetings, lunches and special events for groups of 100+ employees.

Computer Proficiency

 Created PowerPoint presentations that were successfully used for business development.

Administration

 Performed administration tasks such as filing, developing spreadsheets, faxing reports, photocopying collateral and scanning documents for inter-departmental use.

Reporting

  Maintained status reports to provide management with updated information for client projects.

Professional Experience

3J's Design March 2003 to January 2011

Self Employed

Buckeye, Az

Developed new customer relations, through telephone contact and sales activity. Developed and implemented [process or procedure] which resulted in increased company efficiency and productivity. Systematically increased office organization by developing more efficient filing, documenting system, and customer database protocols. Created databases and spreadsheets to improve inventory management and reporting accuracy. Maintained and prioritized daily tasks and projects including: call logs, appointments, travel, expense reports and general errands flow.

Keywords

Inventory, office supplies, reception, client relations, front desk, data entry., patient care, MS Word, MS Excel, MS Outlook, Power point presentations, reports, documentation, medical records, scheduling and payroll.

Education

Walden University
2013
Psychology

Completed thirty upper credits; still attending.

Arizona State University
1995
Sociology

Tempe, AZ

Completed 30 upper level credits

Mesa Community College
1994
Sociology

Associate

Mesa, Az

President of the National Association Advancement of Colored People

PHI Beta Kappa

Leadership of Multicultural success developing leaders for a changing world

Volunteer work as a tutor at under privileged schools

John Muir High
1976
Nursing

Certified Nurse Aid

Pasadena, CA

During high school I volunteered at St Luke Hospital as a candy striper (yellow bird).

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