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Administrative Assistant Customer Servic...
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Title Administrative Assistant Customer Service
Target Location US-GA-Snellville
Email Available with paid plan
Phone Available with paid plan
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Summary of Qualifications
Skillful and dedicated Administrative Officer with extensive experience in the coordination, planning, and support of daily operational and administrative functions.
Administrative Assistance: Demonstrates capacity to provide comprehensive support for executive-level staff including scheduling meetings, coordinating travel, and effectively managing all essential tasks.
Information Management: Proven track record of accurately completing research, reporting, information management, project management, marketing, and business-development efforts within budget requirements. Prepares documents, including presentations, proposals and correspondence.
Process Creation: Adept at developing and maintaining detailed administrative and procedural processes that reduce redundancy, improve accuracy and efficiency, and achieve organizational objectives.
Project Management: Leads short/long-term projects, highly focused and results-oriented in supporting complex, deadline-driven operations; able to identify goals and priorities and resolve issues in initial stages.
Tradeshow Coordination: Completion of booking documentation and plan approvals, complete ordering of company samples, marketing/merchandising material, and on-site show necessities.
Proficiencies: Microsoft Visio , QuickBooks, Microsoft Windows  operating system; type 40 wpm with accuracy. Exemplifies strong verbal/written communication skills, proven courteous and professional mannerisms, excellent ability to prioritize and multitask. Screen and direct telephone calls and visitors to subordinate managers or other offices.

Professional Experience
revol usa, alpharetta, georgia Oct 2014 to Present
Administrative Officer/ Tradeshow Coordinator
Aides all administrative assistance for in-state/ out-of-state management.
Specializes in book-keeping, maintaining monthly reconciliations of financial accounts, monitoring expense reports, creating databases to track finances.
Coordinates tradeshows, complete required paperwork for booth setup and plan approvals, the ordering/delivering of samples, marketing & merchandising.
Travels to tradeshow location for setup, show, and dismantling. Organizes product return.,
Cady Studios, alpharetta, georgia May 2012 to Oct. 2014
Office Administrative Assistant/ Team Lead/ Photographer
Strengthened client services division, greeting and assisting high volume customers in person and via telephone.
Arranged team schedule and on-location customer/team member check-in paperwork.
Specialized in general office duties; maintain supplies, faxing, copying, spreadsheet data entry and bookkeeping.
Administered technical support/ troubleshooting photography equipment, Student/ Family/ Individual and Event Photography.

Hire Dynamics, Duluth, georgia Feb. 2012 to June 2013
Warehouse Associate
Inspect merchandise for repackaging, quality control assisting.
Prepare items for shipment, securely packaged items in boxes, crates or within shrink-rapped pallets.
Walked warehouse for entire shift to pick/pack merchandise according to order list.
Assembly/production line member, paying attention to detail with each item that moved from my station to the next station.

Lifetouch photography, Fayetteville, Georgia/ Hicksville, New York July 2009 to Feb. 2012
Customer Service Representative/ Team Lead/ Photographer
Implemented team check in before/ during/ after on-site event.
Coordinated events with clients to make sure production was effective and executed smoothly.
Communicated with variety of persons; children to adults, delicately adhering to their ideas and goals. Consistent with time schedule.
duc imports inc. riverdale, georgia June 2009 to Sep. 2011
Administrative Assistant
Directed all administrative and project support efforts, completed in office duties.
Conducted in-depth business-development research and compiled results for review by proposal team.
Organized paperwork for submittal to state DMV, oversaw license renewal, insurance, titling and other documentation for company.
Poe enterprises, inc. virginia beach, virginia Aug 2006 to Jan 2009
Administrative & Personal Assistant.
Assessed a wide variety of administrative functions supporting all director-level projects and information-management processes.
Compiled and analyzed data from monthly reports for directors  presentations to executive management.
Communicated internal correspondence to facilitate effective communication and transfer of information between CEO and office manager.
Managed the provisioning of supplies, equipment and services to enable staff to preform jobs effectively. Completed office duties include filing, copying, accounts payable, etc
Randstad, garden City, New York/ Virginia Beach, Virginia July 2005- August 2007
Data Entry Associate
Handing and processing all the sensitive medical account including verified the correct payees, lock box number and the amount while achieved the high accuracy and speed.
Balanced batch summary reports for verification and approval. Researched and resolved billing and invoice problems.

Education
Associate in Applied science in paralegal Studies
Atlanta Technical college Atlanta, GA 05/2015- Present
Associate in applied science in Business Administration
Hampton University Hampton, VA. 08/2004-06/2006

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