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PHONE NUMBER AVAILABLE EMAIL AVAILABLE Street Address 24TH ST Orlando FL Street Address
PROFESSIONAL SUMMARY:Well acquainted with PCs and Macs. Windows 98 - 10. I have a vast amount ofexperience troubleshooting, upgrading and repairing computers and computerrelated hardware including hard drives. Recent consulting work includedclearing and reformatting hard drives. My software experiencing flowsthrough a range of office software the most popular graphic and webapplications including, Microsoft Office, Adobe Photoshop, Illustrator,HTML, InDesign, Dreamweaver and Flash.WORK EXPERIENCEMaxim Health Care 06/2016 - 11/2016 Orlando FLCustomer Service Representative . Assisted customers over the phone with questions about their healthcare including questions about billing options and available resources.Home Depot 04/2013 - 03/2016
Orlando FLFreight . Assisted customers in their product questions and choices as well as stocking shelves quickly.White Wolf Caf 04/2012 - 02/2013 OrlandoFLFood Runner/Host . Greeted and seated customers as well as bringing food out to the tables and communicating with servers if there are any issues at the table.Connextions 09/2010 - 12/2011
Orlando FLTechnical Support Representative . Worked in an inbound call center environment. Responsibilities: Listened to the caller's questions and concerns. Attempted to resolve the situation whether it was technical or monetary. .Round II 04/2009 - 05/2010
Austin, TXComputer Repair Technician . Diagnosed hardware and software problems and performed repairs on computer systems and peripherals. Wiped and reformatted hard drives.Fed Ex Ground 06/2003 - 02/2009
Orlando, FLPackage Handler . Quickly and efficiently sorted packages. Packages were either quickly loaded or unload as needed.Lexmark International 10/2001 - 05/2003
Orlando, FLTechnical Support Representative . Worked in an inbound call center. Diagnosed customer's problems and then attempted to solve their technical problems regarding computers and their peripherals.EDUCATION:Valencia Community College
Associates in Science Degree (Pending)
Graphic Design |