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Street Address SE 24th Terrace
Gresham, OR Street Address
PHONE NUMBER AVAILABLE
Summary of Qualifications
Efficient and reliable professional with 30 plus years of experience providing clerical support to court,
school and hospital staff. Proficient in the use of all office equipment, extensive personal computer
skills and exceptional customer service skills, on the phone and in person to an often diverse clientle.
Education
1976 1980 General Studies, Reynolds High School
1980 1984 Bachelors of Science, Administration of Criminal Justice, Portland
State University
Employment
October 2014 Current
School Secretary Portland Public School District
I am currently a School Secretary at Beach School. I am responsible for
creating and maintaining student records, entering student attendance in Synergy, daily. I assist families
with the school registration process and verify paperwork for accuracy. I answer a multi-line phone
system, scan and email documents, greet and direct visitors and volunteers. I check in teacher
substitutes and make sure they have all the essential materials. I schedule and maintain various school
calendars. I am responsible for sending out announcements on School Messenger, which is a web based
notification system. I was responsible for maintaining the school website. I organize and schedule
various school activities. Receive and process mail.
April 2006 September 2014
Judicial Court Specialist II State of Oregon
My last position was working in the Accounting Unit. I receipt and process
payments received in person, through the mail and over the phone. I receipt monies with cash, check,
debit and credit cards. I prepare deposits for the bank on a daily basis. I have also worked in the
Records Unit filing court documents, receiving and distributing a large volume of mail. I have also
assisted the public with document and file retrieval. Provided the public with directions to court
services and courtrooms. I've processed restraining orders and have given the filer instructions on how
to serve the respondent and proceed with their paperwork. Assisted the public with the use of the
courthouse computer terminals. I've certified courthouse documents. I have also worked in the Traffic
Unit. While in that unit I entered traffic citations from various police agencies, entered pleas, processed
fund transfers and disbursements of bail, set trial proceedings for defendants and officers, clerked in the
courtroom for traffic court proceedings, ran the FTR program for the court (computer recording of
proceedings), photocopying, faxing, data entry with GUII and OJIN programs, receipted monies for
bail and scheduled defendants for various classes in the community. I have also had training in the
Collection Unit, entering judgments and payment tables. Collecting and reviewing personal
information from the public to see if they qualified for a waiver or deferral of filing fees.
May 2004 April 2006
Checker Winco Foods
Extensive customer service in a fast paced environment. Receipt of cash, debit
and credit payments for goods purchased.
September 2004 November 2005
Guidance/Counseling Assistant Special Educational Assistant Centennial
School District
Worked one on one and in small groups with Special Education students in
improving their reading and communication skills. Provided support to the substitute School
Counselor with Parent Conferences, scheduling of interpreters for those conferences and end of the
school year activities. Supervised the students on the playground during the lunch recess.
July 2002 January 2004
Owner/Operator House of Brews
Owned and operated a small walk-in coffee shop. Responsibilities included the
daily functions of the shop. Accounts payable and accounts receivable, quarterly and annual taxes,
manual and electronic recording of daily and monthly receipts.
Maintained shop inventory.
January 1998 - June 2002
Educational/Office Assistant - Multnomah Education Service District
Educational assistant in an alternative school setting. Helped plan monthly
lessons with the teacher and counselor. Worked one on one with students as well as in small groups.
Decided with team members the best placement for students upon completion of program. Kept track
of students daily attendance. Supervised students at service learning sites throughout the community.
Contributed to maintaining a positive relationship with the service learning sites and Turnaround
School. Assisted the school Principal and secretary in everyday operations of the school office.
Assisted with the purchasing of school supplies. Corrected student work and maintained records on
GED testing. Compiled and input data for attendance records with Excel. Composed and sent
correspondence., managed student files, planned and organized job fairs for incarcerated youth.
January 1994 January 1998
Stay at Home Mom
September 1992 January 1994
Customer Service Representative Hanna Andersson
Received and input orders for a large mail order company. Extensive customer
service over the phone inputting and processing catalogue orders,troubleshooting and resolving order
errors.
May 1990 September 1992
Admitting Clerk Providence Medical Center Portland
Admitted patients into the emergency department of the hospital. Interviewed
patients to collect information about their visit. Data entry of personal and insurance information,
escorted patients and family members to various units throughout the hospital. Provided extensive
customer service while working for the Immunization Clinic. Kept track and updated patient
immunization records for the clinic, receipted payments made with cash or check.
April 1986 May 1990
Stay at Home Mom
September 1984 April 1986
Office Manager G/S Associates
Answered a multi-line phone system, accounts payable and receivable,
supported sales staff with order entry, composing correspondence, receiving and processing mail.
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