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| | Click here or scroll down to respond to this candidateCandidate's Name
E-mail: EMAIL AVAILABLE Cell: PHONE NUMBER AVAILABLE
OBJECTIVE
Becoming a Systems and Network Administrator, eventually becoming a Systems and Network Engineer TECHNICAL SUMMARY
Certifications
Network+ Certified
A+ Certified PC Technician
Mobile
iPhone OS
Android
Blackberry
Networking Equipment
Cisco Routers
Cisco Switches
WAPs
HP Servers
Dell Servers
File Administration
Active Directory
Novell
Data Storage
Microsoft SQL Database
Microsoft ACCESS
Oracle
Operating Systems
Windows 2000 Standard,
Professional, Server, Advanced Server,
& Database
Windows XP Home & Professional
Windows 7 Home, Professional, &
Full
Windows 8.1 Home
Windows 2003 Standard Server,
Enterprise Server, & Web Server
Windows 2008 R2 Server
Windows 10
MacOS Panther, Lion, Mountain Lion,
Leopard, Snow Leopard, Maverick, &
Yosemite
Linux Red Hat 9, Fedora, SUSE, &
Ubuntu
ESXi
Other Programs
Cisco VPN
Citrix
Blackberry Desktop
Microsoft Office Suite 95, 2000, XP,
2003, 2007, 2010, 365, & 2016
Windows E-mail Exchange Server
Systems Management Service
Network Management Service
SCCM
WireShark
WhatsUp
NetCool
Remote Desktop
VMWare 6
Parallels 6
Damenware
Norton Ghost
Skype for Business
Lync 2010
PROFESSIONAL EXPERIENCE
Consulting Various Companies 2006 2009, 2014 2017 As a consultant I have been a member of various teams doing various projects. I have worked in a hospital environment replacing laptops and workstations. I have reimaged laptops and workstations as well as performed physical maintenance and replacement of components for laptops and workstations. I have replaced and configured network printers and MFPs. I also have experience working with high-level executives and vice presidents. I have removed folders as well as organizational units via Active Directory and Novell services. I also created secondary and shared e-mail accounts through Microsoft Exchange as well as distribution lists through Exchange. I was part of a team replacing POTS phones with Labbra Bluetooth headsets, speakers, and telephone handsets as well as configuring & troubleshooting the devices with Lync. I have also been in a team that remotely installed Office 2016 on numerous machines with varying degrees of network connectivity and computer performance. We had to determine per user how to best perform the installations based on those various criteria. I also installed Office 365 on a Macintosh laptop since Outlook and Skype for Business could not be run on the laptop via Office 2016. I have done roll-outs of other Mac products as well as PC products and peripherals. I have even been on teams and worked solo with various banks to replace their equipment, done inventory, and would be on call with the engineers to perform the driver installs into the servers as well as perform any troubleshooting while onsite. I also was placed in charge of declaring the site complete. Finally, I have done my own consulting for clients to build and maintain SOHO networks and equipment (PCs, servers, routers, switches, WAPs, network & local printers, and secure profiles with specific access priveledges)
Network Technician Spacenet, Inc 2013 2014
As a Network Technician my role was to monitor the network traffic of our clients from their remote locations to their headquarters via satellite transmissions. The transmissions were to be translated from radio frequency to TCP/IP over fiber optics or cable. While monitoring activities I would troubleshoot all problems minute or serious that would occur between the satellite transmissions and the cable and fiber switches that were maintained by Sprint, AT&T and Comcast. I would also maintain contact with the customers, my superiors, and our locations in both Chicago, IL and Marietta, GA. As part of the troubleshooting procedures I would coordinate with the Marietta, GA location to switch the signal relay, as well as document network trouble via sniffer programs.
Systems Administrator Illinois Institute of Technology 2012 2013 As a Systems Administrator I built new machines with both 32-bit and 64-bit Windows 7. The 64-bit Windows 7 machines also had Windows XP running on VirtualPC. I also supported the existing Windows 7 machines, local and network printers and MFPs. I also supported their Microsoft Office programs and various databases that were utilized in the department. I also maintained network connectivity for new and existing users in the department. End-User Support Associate Metra (NIRCRC) 2009 2012 As an End-User Support Associate I built and maintained all the systems and peripherals utilized by the company's employees. I performed technical support, PC and server builds, network maintenance, wire management, remote troubleshooting, installs, upgrades, file security, profile recovery, computer and server backups as well as the liaisons to consultants contracted by the company to support local and network printers and MFPs. I refined my troubleshooting skills, my diagnostic skills, and customer service skills. I was in charge of deployment of various equipment and technologies that spanned several disciplines and departments.
EDUCATION
DeVry University Chicago, IL 10/2005 - 03/2008
Bachelors Degree in Networking and Telecommunications Technology Management ITT Technical Institute Burr Ridge, IL 09/2003 09/2005 Associates Degree in Computer Networking Systems
KEYWORDS
SYSTEMS ADMINISTRATOR, NETWORK ADMINISTRATOR, TECHNICAL SUPPORT, A+ CERTIFIED PC TECHNICIAN CERTIFIED, NETWORK + CERTIFIED, CCNA, VMWARE, MACS, REMOTE MANAGEMENT |