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Click here or scroll down to respond to this candidateCandidate's Name 18130 SW 137 Path Miami FL 33177
Ph. PHONE NUMBER AVAILABLE Email: EMAIL AVAILABLE
Summary
Professional, detailed-oriented Security Administrator motivated to drive projects from start to finish as part of a dynamic team.
Skills
- Maintenance of computers, Install, configure and maintain enterprise wide networks
- Skilled in critical thinking, logic and communication
- Strong work ethic Personable and Professional
- Extremely organized, analytical and detail oriented
- Management experience
- Ability to multitask
- Excellent communications skills
- Fluent in English and Spanish
Work Experience
Royal Caribbean Cruise Lines - Senior Security Admin August2015-Present Support of daily business operations by tracking, updating, and completing security-related issues via a trouble ticket system. Such as access requests, access issues, and/or security related concerns. Tracked service level objectives (SLOs) for the team and suggested improvements when these SLOs are breached. Monthly internal SOX compliance audit reporting for Risk Management of users on all systems collected for the Risk Register and in accordance with ISO standards.
95% - 2nd Level Support 5% - Projects
Granted VPN access to remote network users.
Troubleshooting on o365 Outlook setup issues.
Amending Proxy and Target addresses within Active Directory.
User provisioning processing security and compliance requests(SRM)
Monthly duty phone assignment. Responded to after office hour calls.
Prepared Bi-Weekly status reports
Familiar with sharepoint
Processed and closed Incident tickets for access to various applications.
Monitored and responded to department emails and business skype communications
Moved active accounts to dead organizational unit (OU)
Terminations and Transfers processing. This consists of logging into 21company wide systems and removing access.
Ran reports scripts using Power GUI Administrative console.
Provisioned and removed access to Invoice Management System user accounts.
User termination processing Service Requests via REMEDY ticketing system.
Worked AS400 user profiles as per departmental access authorizations Cipher Security - IT Security Analyst April2015-August2015 Threat detection of suspicious Network trafficking received from customer monitored systems. Escalated based on customer s specific Service Level Agreement. Analyzed SEIM log and event data identifying and recommending improvements to the SEIM configurations. Forensic Analyzing of log files following SOC policies and procedures. 95% - Analyzing Security Threat Events 5% - Daily Events Reporting
Active Channel monitoring via HP Arcsight ESM Console 5.0
Imperva Dashboard report queries searching for FCK editors, Scrapping Attacks
Generated Active Lists of tables that collected specified fields of event data tracking
PCI Asset Vault high severity threat events alert escalations
Threat Actor targeting
ForeFront Malware detection
Creating rules and alerts.
Malicious Activity, High Volume Activity
Generated suppression lists
Illegal Byte code characters
Outbound communications to known malicious IP addresses
nslookup of IP addresses
Reported Case Analysis
Continuously monitored Arcsight Connectors to make sure they stayed online
Used FireEye box which collected advanced malware, zero-day exploits
Trained on SPLUNK 6.2 monitoring
Review of Apache logs
Monitor network security events received from customer's monitored systems, and taking appropriate action based on customer's security policy.
Assist customers with security related issues
Escalating security alerts.
Initial incident response and escalation procedures with internal personnel and named customer contacts on the event of an alert or monitoring anomaly.
Performing analysis of SIEM log and event data, identifying improvements of SIEM configurations, and creating new correlations, rules, and alerts.
Responsible for troubleshooting agent software issues
Reviewing customer reports to ensure quality and accuracy
Perform analysis of log files. Includes forensic analysis of system resource access.
Carry out all activities regarding SOC policies and SOC procedures
Used Arcsight Logger to analyze console events more closely Assurant Group - Network Security Administrator Intern Jan2013-Mar2015 Served as a liaison for activities related to security, compliance, audits. Technically provided support to internal/external customers by processing security and compliance requests, executed and maintained security procedures and related projects. 90% - Support 10% - Projects
Enterprise environment up to 17,000 employees within 13 countries
User provisioning processing security and compliance requests(SAR) within defined timeframe and expectations
User termination process, processing HPSD tickets
Informed Lead Security Analyst or Manager with any concerns related to security or compliance vulnerabilities.
Assisted with external, internal or 3 rd party compliance or audit requests
Tracked, reported and maintained all processes, tools and documentation related to security and compliance procedures
Support owners of internal and regulatory controls such as SOX, SSAE16 and PCI by providing the appropriate documentation and position of compliance.
Handled activities of moderate to high risk and complexity
Provided after hour on-call support on a rotating basis or as required.
Responded to any critical issues or business concerns.
User account provisioning, enabled Users with the required Active Directory groups
Created accounts and provisioned access to software and Insurance statistical data
Role Based Access Control, gathered the required approvals from the designated approvers
Managed Active Directory and Novell Domains adding a removing access groups per User s role
SOFTERA, LDAP protocol used to provide Users with access to Application that authenticate via URLs
Participated in small to medium projects as required
Attended and participated in meetings required for each project
Provided Lead Security Analyst or Manager with weekly status report.
Created tasks and tested plans on projects
Managed access to resources such as MOXIE, a Knowledge Based URL
Worked with Lotus Notes / Outlook / Excel / Word
Troubleshooting Windows XP and Windows 7 Environment Application access issues
Oracle Identity Manager (OIM), role based provisioning
Provided access to the Mainframe AS400 via Blue-Zone TN3750
Provided level 3 Security Support to helpdesk, system issues, and Active directory.
Provisioned User access to Oracle Server Environments
Familiar with PCI and SOX requirements
Remote Desktop Used to remote into Windows XP User machines
Bomgar Used to remote into Windows 7 User machines
Used Batch Tools for providing or removing access to numerous Users at one time Check Cashing USA - Store Manager March2012-Dec2012
Managed a staff of 5 people
Store personnel scheduling and Sales support
Responsible for overall store and sales performance
Extensive working knowledge of vault management
In charge of cash handling, check cashing, payroll advance and Western Union Sangrau Corp - Help Desk / Contractor June2011-March2012
Made outbound and inbound phone calls
Provided customer service and support
Gave account information and upsells
Answered customer inquiries and concerns
Directed phone calls to appropriate individuals
TD Bank - Loan officer/Personal Banker Aug2008-June2011
Responsible to provide excellent customer service at the Branch Level
Working with new customers in developing new account sales
Provide detailed information to potential customers about all the services we offered
Answered customers queries and solved issues concerning their accounts
Originated residential mortgages along with all types of personal loans
Assisted in the training of new personnel
Worked with business owners and created multiple business accounts Met West Commercial Lender - Account Executive Jul2005-June2008
Originated commercial mortgages nationwide
Analyzed applicants financial status
Reviewed credit and property evaluation to determine the possibility of granting loans
Developed data base of mortgage brokers throughout the United States
Established professional relationships by providing excellent customer service
Handled a wide variety of management duties, including but not limited to general office duties,hiring and training of new employees,evaluations and resolved conflicts
Reported directly to the National Director of Operations, provided month end reports and sales projections.
Education
Florida Career College Sept2012-June2014
Associate Degree - Computer Security
Bergen Community College Sept1982-Jan1984
Computer Programming curriculum
Certificates
Security+ Network+ A+
Mortgage Broker License
Notary
References available upon request |
