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Click here or scroll down to respond to this candidateCandidate's Name
Street Address NW 37th St
Hollywood, FL Street Address
Phone: PHONE NUMBER AVAILABLE
EMAIL AVAILABLE
Objective
A challenging position in an environment that will allow for personal growth and career advancement. Ability Summary
Highly organized and efficient. Excellent written and oral communication skills. Employment History
Health care admin / HR assistant 06/2016 02/2017 Faison Group Benefits Inc. 6468 NW 5TH Way, Ft. Lauderdale, FL. Responsible for heavy inbound & outbound calls from Humana, BCBS, Aetna, as well as problem solving for customers. Directing calls to agents, assisting employers and employees with daily insurance benefits issues. Data entry of employee s data to interact with benefits. Human resources functions, assisting with insurance renewals, calculating insurance payments & premiums for employees. Assisting 2 office managers, agents & owner with daily challenges. Assisting with record keeping, filing& scanning files. Benefit coordinator 03/2016 06/2016 - Temp position First Service Residential 2950 North 28th Terrace, Hollywood, FL Responsible for heavy inbound calls from associates, Customer service, administrating benefits for employees, mailing enrollment forms and Health insurance ID cards, processing enrollment applications, assisting members in filling out applications to enroll in benefits online. Record keeping, completing child support orders in a timely manner, problem solving, some accounting functions, filing, keeping records in order. Able to handle calls from employees that at times were upset about their benefits in a professional manner and solving their issues. Other Human resources functions. Benefit coordinator 05/2015 - 03/2016
National Employee Benefits Administration 2010 NW 150th Ave # 100, Pembroke Pines, FL Responsible for heavy inbound calls from union members, Customer service, administrating benefits for employees, mailing enrollment forms and Health insurance ID cards, processing enrollment applications, attending open enrollment & assisting members in filling out applications to enroll in benefits. Record keeping, completing child support orders in a timely manner, problem solving, some accounting functions, filing, keeping records in order. Sending out enrollment packages to members. Licensed Insurance Agent 02/2014 - 04/2015
Compass Health Insurance 3736 W Oakland Park Blvd, Fort Lauderdale, FL Responsible for making appointments with clients, customer service, selling medical insurance & life insurance. Enrolling clients in health care, Obama care and private insurance data entry, record keeping. Making in home presentations regarding different products that the customer may benefit from. Able to handle calls from customers that at times were upset about their benefits in a professional manner and solving their issues.
Claims Adjuster 10/2007 - 02/2014
Castle point insurance Ft Lauderdale, FL
Responsible for reviewing and adjusting medical only claims, setting up medical appointments for claimants, setting up reserves in claim files, processing bills from providers. Data entry, customer service, problem solving, assisting employers and providers with resolutions regarding injured workers. Position required excellent customer service skills, dealing with employers and providers in a professional manner. Position required to be a good listener when speaking with injured workers who most of the time were in pain and needed immediate medical care. TECHNICAL ASSISTANT 04/2004 - 10/2007
GALLAGHER BASSETT SERVICES, INC. MIRAMAR, FL
Responsible for providing assistance to Branch/Area manager and to assist Operations Supervisor in the overall branch work flow process. Creating documents using work processing equipment to including letters, memos, forms, reports, certificate of insurance. General office duties mail room, answering telephones. Responsible for providing assistance to 3 Worker's Comp adjusters, filing state forms, DWC- 4, DWC-13 Denial letters, copying files, filing, Customer Service calls, setting up medical appointments. Education
Completion Date Issuing Institution Location Qualification Course of Study 05/1995 San Diego City College CA 1 Year Associates Did not receive a degree.
Occupational Licenses & Certificates
Certification Title Issuing Organization Completion Date P106572 Association of claims professional 06/2007 P106572 Life & Health Insurance 06/2014
Additional Information
Fluent in Spanish
References: Available upon Request. |
