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Click here or scroll down to respond to this candidateCandidate's Name , PMP
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SUMMARY:
Particular strength in analytical thinking processes of a Systems Engineer with the skills and expertise to inspire a sense of shared purpose for stakeholders produced a unique set of skills to apply to projects. Excelling in customer relations, project oversight and independent validation and verification; continual growth in experience and education while applying them to technical systems requirements to developing Waterfall/Agile Methodologies created a balance of lessons learned and experiences to deliver quality driven results.
PROFESSIONAL EXPERIENCE:
Advanced Technology Group (ATG), Overland Park, KS 2016-2016
Systems Management Specialist
TIRKS (Trunks Integrated Records Keeping System) Support SME. Provide CenturyLink with corrected problems for the NIC program. Responsible for correcting Circuits and Facilities (FEPS) to make sure the data is properly aligned within the TIRKS application.
Ericsson/Telcordia Technologies, Piscataway NJ 2000-2015
Systems Engineer
Product Lead, 2015-2010
Managed both Waterfall (design process of conception, initiation, analysis, design, construction, testing, implementation) when project was well defined as well as Agile methodologies where Sprints and Story Boards were needed when the projects were less defined and changes were managed to meet the services.
Products: Ciena (5430/5410), Cisco (15454), Fujitsu (4100, 4500, 7500, 9500).
Coordinated and tracked Product/Projects from Pre-SOW to completion of SDLC projects.
Managed Customer Stakeholder relations on technical requirements.
Created White Papers and Circuit Designs for Migrations and Conversions for Verizon and CenturyLink.
Project Lead/Mentor, 2010-2005
Mentored new employees for all job functions and new technologies.
Produced results of completing Projects on time and in budget by communicating detailed SOWs.
Tracked activities including technical issues, SOWs, schedule changes, action items and change of scopes.
Requested by Stakeholders to facilitate projects earning title of "delight to the customer"
Managed Risk and created solutions on urgent issues before they affected the critical path.
Provided presentations to stakeholders for informative learning sessions.
Created GANNT charts for tracking jobs, resources, and future revenue.
Systems Engineer, 2005-2000
Identified, analyzed and resolved program support deficiencies; develop and recommended corrective actions.
Created technical specifications for the writing of Statement of Work (SOW) and Change of Scope documents.
Established excellent working relationship with customers and team members.
Defined, Designed and implemented, studied and analyzed existing systems network architectures and system requirements for complex networks and customer systems.
Configured network architectures and designed system specifications, input/output processes and working parameters for hardware/software compatibility.
Analyzed Network Element Provider (NEP) equipment technical specifications in order to define the functionality and electrical specifications of the equipment, which allows RBOC users to provision circuits and manage inventory.
PKMM, Oceanport, NJ 1999- 2000
Technical Support Representative
Supported and troubleshot networks.
Installed hardware and software applications on equipment to ensure optimum performance.
Induced prompt care and resolution for troubleshooting errors, fixing problems and researching driver issues on all types of trouble tickets.
Received government DOD security clearance to work at Fort Monmouth Army Base.
Environmental Concerns Inc. Freehold, NJ 1986- 1998
Owner/CEO
Created company from conception, forming mission statement, marketing, sales, and service production; creating a full service customer focused niche.
Managed all aspects to run a successful business, trained employees, coordinated multiple projects simultaneously, managed finances; created cost analysis reports to determine the best return on resources.
Responded to all customer concerns and trouble tickets, maintained the focus of the mission statement of a satisfied customer.
Used this business experience as a building block in lessons learned in all facets of managing projects and satisfying customer s needs, this was accomplished by changing fields and retooling my skills with education.
CERTIFICATION and ACKNOWLEDGEMENTS:
PMP Certified: Project Management Institute, 2017
Councilmen - Farmingdale, NJ Principles of Digital Technology
SONET Rings Fujitsu TIRKS System Overview
EDUCATION:
Keller Graduate School of Management 2007- 2009
Masters in Business Administration/ Concentration in Project Management
DeVry University 2000- 2004
Bachelor of Science in Business Administration
Concentration in Project Management
DeVry University 1996- 2000
Associate in Applied Science in Electronics Engineering Technology |
