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Click here or scroll down to respond to this candidateCandidate's Name 16226 Emiline Street Omaha NE 68136 | (c) PHONE NUMBER AVAILABLE | EMAIL AVAILABLE

PROFESSIONAL SUMMARY
In the last year I have cultivated my passion for leasing, and over the years have consistently been learning new software, marketing/advertising processes and been born with a love for customer service and events. The product design industry and formal education have given me a broad base of knowledge and real life work experience. I have spent ten years designing dies for manufacturing and sixteen years designing projects with dies. Whether it is in creating a project, showing an apartment, or planning an event, I am always engaging in creative challenges to expand talent, develop experience, and bring a variety of creative possibilities to customers that consistently exceed their expectations.
Highlighted Skills
Product development and design.
Sketching, illustration, ideation, and presentations
Photography and videography.
Digital video editing (iMovie)
Adobe InDesign
Tradeshow and events
Customer service
WORK HISTORY
MARCH 2016-JANUARY 2017
Leasing Coordinator | Elk Ridge Village Retirement Communities | Elkhorn, NE
Gave Tours for all 3 communities (Independent Living, Assisted Living and Memory Care) with detailed documentation in Sherpa software after.
Created and set up appointments for all move in and move out paperwork, including keys, locks, remotes, pendants, door nameplates and assigning parking spots.
Initiated all orientations for new residents, this included company-wide emails announcing to staff, when, where, who, and what staff needed to do, and when.
Handled all internal transfer paper work and residents
Bought all items and created all move in baskets and creative follow ups for new residents and prospective residents. This also would include going to perspective residents homes to do the creative follow ups.
Did maintenance walk through of the communities with Maintenance Director through the vacant apartments once a week. Write up work orders as necessary
Face to Face marketing follow ups on all new residents. To see how they were liking the community or any negatives that could be fixed (30, 60 and 90 days.)
Put all the marketing collaterals together for both communities and delegated to overnight staff to ensure they were done correctly and there were always enough.
24 hours of dementia training and teaching of classes in our Memory Care community.
In bound and out bound calls to perspective residents with detailed documentation in Sherpa software.
Meeting with nurses to help understand needs of residents and assessments before paperwork was in place and to explain to families.
SEPTEMBER 1999-NOVEMBER 2015
Senior Director, Product Development and Innovation | AccuCut | Omaha, NE

Oversee the Product Development Life Cycle and Marketing
Owned new product innovation and development from cradle to grave Market research, Pragmatic marketing VOC integration, pricing, die design, packaging, advertisement, product photography, catalogs, web content and trade show displays.
Developed products that were profitable the minute they hit the shelf with an %50+ Profit Margin Grossing $8 Million + in New Product sales in a 10 year period -directly from my designs.
Content management for on and offline included but not limited to:
Website Optimization
Web tagging
Blogging
Product Video production concept and story boarding, shooting, editing and online implementation
Catalog Development
Product placement
Photography
Extensive tradeshow experience; creation and staging, ordering signage, packing of booth, shipping materials, and engaging and selling to customers at show site.
Developed effective customer service strategies by spending time fielding online chats and taking customer service calls at peak periods of the day.
Trained incoming employees on all aspects of new products and machine operation.
Taught 100 s of classes and demos-
Created project
Developed kit and wrote instructions
Taught 25-150 retail/consumer students at a time.
Created thousands of stunning and unique craft, wedding, education and home decor projects over the 16 years
October 1997-April 1998
Classroom Coordinator | David M. Mangelsens| Omaha, NE

Hired and Managed Classroom Teachers
Set classroom curriculum and schedule
Provided Creative Guidance and Education to customers and new hires
Assisted with Customer Service as needed
Developed opportunities for Upsell and Cross Sell of Mangelsen s Products.
Buyer and Vendor Manager and light market trend analysis, product display management
EDUCATION
BFA: Fine Arts; Iowa State University, Ames, IA - 1996
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