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Executive Director Resume Hickman, NE
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Title Executive Director
Target Location US-NE-Hickman
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      SW                                                                         Candidate's Name
                                                                    MBA-HEALTHCARE AND BUSINESS ADMINISTRATION




                                        EXPERIENCE
OBJECTIVE
To guarantee the satisfaction of        BUSINESS DEVELOPMENT/GROWTH OFFICER  PERSONAL HEALTH CARE
clients while meeting their needs       SERVICES  2016-2016
in the services provided while          Develop and execute creative marketing strategies within a small business. Doubled
ensuring efficient and accurate         Clientele. Managed billing practices, payroll, hiring practices, marketing and growth
practices.                              strategies, organized processes, conflict resolution, implemented medical records
                                        process. Learned the practices of Home Health and managing Skilled Therapy Services
                                        including: Physical Therapy, Occupational Therapy, Speech Therapy, and Skilled
                                        Nursing Services.
SKILLS
                                        EXECUTIVE DIRECTOR  TABITHA AT WILLIAMSBURG  2015-2016
                                        Opened a brand new small house providing Skilled Nursing Services and Hospice;
Establishing excellent business
                                        abiding by all state and federal regulations; OSHA; Human Resources, built highly
models and teams that provide the
                                        functioning teams; trained safety programs, instilled a Quality Assurance program;
best of the best services to people
                                        Created a mentoring program; consulted on home health and hospice processes.
served. Financial Guidance.
                                        Excellent survey results. Stabilized staffing.
Developing efficient billing
practices. Guiding all practices to     Managed all Skilled Case Management for Medicare programs including skilled nursing,
revolve around each individuals        physical therapy, occupational therapy, speech therapy, and support care.
wants and needs. Creating ways to
                                        EXECUTIVE DIRECTOR  VETTER HEALTH SERVICES  2013-2015
say, YES! to customers. Providing
support, kindness, understanding,       Opened a brand new Independent Living; additional Assisted Living Apartments
and empathy to families, friends,
                                        constructed; renovated skilled nursing home. Championed safety program,
and loved ones for the people we
                                        decentralized the nurses station with improved efficiencies; low team turnover and
serve. Promoting and sharing
                                        revolving door rates; pursued AHCA Silver Award; implemented mentor and
success stories to anyone that will
                                        orientation program; People Focused Culture Training; Excellent Marketing and
listen. Marketing. Building
                                        relationship building; resident satisfaction; strategic planning; 0 deficienci es for 2
relationships. Spreading happiness.
                                        years; 5/5 Star Rating. Managed all Skilled Case Management for Medicare programs
Providing motivation and
                                        including skilled nursing, physical therapy, occupational therapy, speech therapy, and support
cheerleading. Communication.
                                        care.
Problem-Solving. Technically savvy
in Software implementation and
                                        EXECUTIVE DIRECTOR  HOLIDAY RESORT  2009-2013
usage. Celebrating people! Showing
appreciation to all who serve. Agile    Opened a brand new 25-bed Rapid Recovery Neighborhood and increased Medicare
Learner. Culture Development and        census from average of 9 a month to 25 a month. Focused on operations of
Human Resources Management.
                                        implementing PEAK practices. Helped open a Home Health Agency to partner with
Proactive Leader. Multi-tasker.




  STEPHANIEJOY22@YAHOO.                PHONE NUMBER AVAILABLE
           COM
        SW                                                                     Candidate's Name
                                               MBA-HEALTHCARE AND BUSINESS ADMINISTRATION | LINK TO OTHER
                                                               ONLINE PROPERTIES: PORTFOLIO/WEBSITE/BLOG




Organization Skills. Public Speaker.    the Long-term Care Community. Marketed the continuum of care provided through
Strategic Visionary. Professional       the acquirement of an Assisted and Independent Living Community. Staff
Customer Service. Conflict Resolver.    development, resident satisfaction, reduction of turnover, strategic planning, and
Strong Analytical Skills. Clinically    overall operation improvements continue to be the focus.
Competent. Payroll Management.          Managed all Skilled Case Management for Medicare programs including skilled nursing,
Creating and Managing Million           physical therapy, occupational therapy, speech therapy, and support care.
Dollar Budgets. Energetic and
Flexible. Public Speaking. Excellent
Customer Service. Positive, upbeat,
and fun.

                                        EDUCATION

                                        MBA IN HEALTHCARE AND BUSINESS ADMINISTRATION  MAY 2009
                                        UNIVERSITY OF PHOENIX-ONLINE


                                        ADMINISTRATOR IN TRAINING JANUARY 2009 WICHITA STATE UNIVERSITY

                                        BACHELORS OF BUSINESS ADMINISTRATION WITH MINOR IN PSYCHOLOGY
                                        2007 KANSAS WESLEYAN UNIVERSITY
                                        COMPLETED ALL PRE-REQUISITES FOR RN, BSN
                                        PRESIDENTS HONOR ROLL
                                        NATIONAL SCHOLARS HONOR SOCIETY: MAGNA-CUM-LAUDE

                                        CERTIFIED NURSES AIDE/HOME HEALTH AIDE 2003 CLOUD COUNTY
                                        COMMUNITY COLLEGE




                                        VOLUNTEER EXPERIENCE OR LEADERSHIP
                                            Nebraska Culture Change Coalition Committee

                                            Professional Speaker at CIMRO Conference




  STEPHANIEJOY22@YAHOO.                PHONE NUMBER AVAILABLE
           COM
                                                              2
    SW                                                      Candidate's Name
                                MBA-HEALTHCARE AND BUSINESS ADMINISTRATION | LINK TO OTHER
                                                ONLINE PROPERTIES: PORTFOLIO/WEBSITE/BLOG




                             ODEGO Leadership Graduate

                             Area on Aging Committee in Fillmore County

                             Leadership of Reno County Participant

                             Member of Chamber of Commerce, Reno County

                             Board Member of HomeCare and Hospice of Reno County

                             LeadingAge member and participant

                             KACE member and AIT mentor




                         REFERENCES:
                         Jacob Schultz, Licensed Nursing Home Administrator
                         PHONE NUMBER AVAILABLE
                         EMAIL AVAILABLE

                         Dr. Mark Wiles, Medical Director
                         PHONE NUMBER AVAILABLE

                         Ann Draper, IT Software Registered Nurse
                         PHONE NUMBER AVAILABLE
                         EMAIL AVAILABLE




STEPHANIEJOY22@YAHOO.   PHONE NUMBER AVAILABLE
         COM
                                             3
    SW                                                       Candidate's Name
                                MBA-HEALTHCARE AND BUSINESS ADMINISTRATION | LINK TO OTHER
                                                ONLINE PROPERTIES: PORTFOLIO/WEBSITE/BLOG




                         Ashley May, Social Worker
                         PHONE NUMBER AVAILABLE
                         EMAIL AVAILABLE

                         Sheri Berger, Arthur J. Gallagher Co., Account Manager
                         PHONE NUMBER AVAILABLE




STEPHANIEJOY22@YAHOO.   PHONE NUMBER AVAILABLE
         COM
                                              4

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