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MBA-HEALTHCARE AND BUSINESS ADMINISTRATION
EXPERIENCE
OBJECTIVE
To guarantee the satisfaction of BUSINESS DEVELOPMENT/GROWTH OFFICER PERSONAL HEALTH CARE
clients while meeting their needs SERVICES 2016-2016
in the services provided while Develop and execute creative marketing strategies within a small business. Doubled
ensuring efficient and accurate Clientele. Managed billing practices, payroll, hiring practices, marketing and growth
practices. strategies, organized processes, conflict resolution, implemented medical records
process. Learned the practices of Home Health and managing Skilled Therapy Services
including: Physical Therapy, Occupational Therapy, Speech Therapy, and Skilled
Nursing Services.
SKILLS
EXECUTIVE DIRECTOR TABITHA AT WILLIAMSBURG 2015-2016
Opened a brand new small house providing Skilled Nursing Services and Hospice;
Establishing excellent business
abiding by all state and federal regulations; OSHA; Human Resources, built highly
models and teams that provide the
functioning teams; trained safety programs, instilled a Quality Assurance program;
best of the best services to people
Created a mentoring program; consulted on home health and hospice processes.
served. Financial Guidance.
Excellent survey results. Stabilized staffing.
Developing efficient billing
practices. Guiding all practices to Managed all Skilled Case Management for Medicare programs including skilled nursing,
revolve around each individuals physical therapy, occupational therapy, speech therapy, and support care.
wants and needs. Creating ways to
EXECUTIVE DIRECTOR VETTER HEALTH SERVICES 2013-2015
say, YES! to customers. Providing
support, kindness, understanding, Opened a brand new Independent Living; additional Assisted Living Apartments
and empathy to families, friends,
constructed; renovated skilled nursing home. Championed safety program,
and loved ones for the people we
decentralized the nurses station with improved efficiencies; low team turnover and
serve. Promoting and sharing
revolving door rates; pursued AHCA Silver Award; implemented mentor and
success stories to anyone that will
orientation program; People Focused Culture Training; Excellent Marketing and
listen. Marketing. Building
relationship building; resident satisfaction; strategic planning; 0 deficienci es for 2
relationships. Spreading happiness.
years; 5/5 Star Rating. Managed all Skilled Case Management for Medicare programs
Providing motivation and
including skilled nursing, physical therapy, occupational therapy, speech therapy, and support
cheerleading. Communication.
care.
Problem-Solving. Technically savvy
in Software implementation and
EXECUTIVE DIRECTOR HOLIDAY RESORT 2009-2013
usage. Celebrating people! Showing
appreciation to all who serve. Agile Opened a brand new 25-bed Rapid Recovery Neighborhood and increased Medicare
Learner. Culture Development and census from average of 9 a month to 25 a month. Focused on operations of
Human Resources Management.
implementing PEAK practices. Helped open a Home Health Agency to partner with
Proactive Leader. Multi-tasker.
STEPHANIEJOY22@YAHOO. PHONE NUMBER AVAILABLE
COM
SW Candidate's Name
MBA-HEALTHCARE AND BUSINESS ADMINISTRATION | LINK TO OTHER
ONLINE PROPERTIES: PORTFOLIO/WEBSITE/BLOG
Organization Skills. Public Speaker. the Long-term Care Community. Marketed the continuum of care provided through
Strategic Visionary. Professional the acquirement of an Assisted and Independent Living Community. Staff
Customer Service. Conflict Resolver. development, resident satisfaction, reduction of turnover, strategic planning, and
Strong Analytical Skills. Clinically overall operation improvements continue to be the focus.
Competent. Payroll Management. Managed all Skilled Case Management for Medicare programs including skilled nursing,
Creating and Managing Million physical therapy, occupational therapy, speech therapy, and support care.
Dollar Budgets. Energetic and
Flexible. Public Speaking. Excellent
Customer Service. Positive, upbeat,
and fun.
EDUCATION
MBA IN HEALTHCARE AND BUSINESS ADMINISTRATION MAY 2009
UNIVERSITY OF PHOENIX-ONLINE
ADMINISTRATOR IN TRAINING JANUARY 2009 WICHITA STATE UNIVERSITY
BACHELORS OF BUSINESS ADMINISTRATION WITH MINOR IN PSYCHOLOGY
2007 KANSAS WESLEYAN UNIVERSITY
COMPLETED ALL PRE-REQUISITES FOR RN, BSN
PRESIDENTS HONOR ROLL
NATIONAL SCHOLARS HONOR SOCIETY: MAGNA-CUM-LAUDE
CERTIFIED NURSES AIDE/HOME HEALTH AIDE 2003 CLOUD COUNTY
COMMUNITY COLLEGE
VOLUNTEER EXPERIENCE OR LEADERSHIP
Nebraska Culture Change Coalition Committee
Professional Speaker at CIMRO Conference
STEPHANIEJOY22@YAHOO. PHONE NUMBER AVAILABLE
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SW Candidate's Name
MBA-HEALTHCARE AND BUSINESS ADMINISTRATION | LINK TO OTHER
ONLINE PROPERTIES: PORTFOLIO/WEBSITE/BLOG
ODEGO Leadership Graduate
Area on Aging Committee in Fillmore County
Leadership of Reno County Participant
Member of Chamber of Commerce, Reno County
Board Member of HomeCare and Hospice of Reno County
LeadingAge member and participant
KACE member and AIT mentor
REFERENCES:
Jacob Schultz, Licensed Nursing Home Administrator
PHONE NUMBER AVAILABLE
EMAIL AVAILABLE
Dr. Mark Wiles, Medical Director
PHONE NUMBER AVAILABLE
Ann Draper, IT Software Registered Nurse
PHONE NUMBER AVAILABLE
EMAIL AVAILABLE
STEPHANIEJOY22@YAHOO. PHONE NUMBER AVAILABLE
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SW Candidate's Name
MBA-HEALTHCARE AND BUSINESS ADMINISTRATION | LINK TO OTHER
ONLINE PROPERTIES: PORTFOLIO/WEBSITE/BLOG
Ashley May, Social Worker
PHONE NUMBER AVAILABLE
EMAIL AVAILABLE
Sheri Berger, Arthur J. Gallagher Co., Account Manager
PHONE NUMBER AVAILABLE
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