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Click here or scroll down to respond to this candidate Candidate's Name , MHA
Street Address
PHONE NUMBER AVAILABLE EMAIL AVAILABLE
I am looking for a fulfilling work environment to join where continuous learning and career growth opportunities are
always available. Instrumental in expansion in areas of planning, coordination and education. With 20 plus years
experience I stand by my proven track record of composing and editing healthcare facility procedures, and problem
solving.
Laboratory Daily Functions of Customer Service Records Management
all Departments PowerPoint PC & Macintosh OS
Current Good Manufacturing Presentations Microsoft Word
Practices (cGMP) Healthcare Software Excel Proficiency
CHCS, DMHRSi, AHLTA, Data Analysis Leadership
CMS Managed Care Tools Active Listening
Inventory Management Payment Critical Thinking
Methodologies
RFP/RFI
PROFESSIONAL EXPERIENCE
MEDICAL TEMPORARIES INC., Chesapeake, VA 2017
Data Coordinator
NAVAL HOSPITAL, Camp LeJeune, NC 2013 2016
Blood Donor Center Technician Contractor/Administration
Maintained data entry, updated datasets, and data evaluation daily, 255 monthly, 700 semi quarterly, and
1500 yearly, documenting all findings through the blood donor center (CIS) clinical information system.
Improved client data retention 17% by entering data from paper files into a comprehensive database for
easier reference using (Mtf) Military treatment facility information technology.
Donor Management reporting.
Candidate's Name PHONE NUMBER AVAILABLE EMAIL AVAILABLE
Composing and editing spreadsheets, looking for math, grammar and spelling errors, determine accuracy
and relevance of information using designated hospital information systems to include customer complaints
and show performance improvement.
Daily use of MHS Genesis, the electronic health records system.
Dealing with Therapeutic patients I also have experience with limited billing that would be part of the
patients initial treatment.
In charge of the scheduling and training of incoming employees on center safety guidelines, while
demonstrating the utmost tact and respect.
Demonstrated ability to work in a team setting where changing environment was always a factor and to
provide strong customer service.
HEALTH DEPARTMENT & COMMUNITY HEALTH CENTER, Great Lakes, NC 2009 2013
Clinical Lab Technician
Prepared monthly volume reports that would act as an authoritative report or guide that would concisely
inform management of the issues the report includes and would show exceptional growth in various areas, and
involved performance improvement. Reporting all findings to immediate leadership and delivered through
written communication.
Management reporting, business management.
Provide innovative, forward thinking policies to ensure quality customer relations.
Assigned to different sites in order to streamline all clinic procedures and applications.
Manage department budget, labor hours, associate schedules to maintain the quality of care while not
undermining quality while serving as the (CIS) Clinical Information Systems OnSite Trainer. Conducted
semiquarterly meeting/classroom instruction sessions with other healthcare staff to deliver pertinent
information, ideas, relationship building, and interpersonal communication skills.
Candidate's Name PHONE NUMBER AVAILABLE EMAIL AVAILABLE
Ensure that all guidelines are being followed in order to comply with outside contracts.
Preformed internal controls to ensure the Midlakes Public Health Center objectives in operational
effectiveness, efficiency, and 100% compliance with laws, regulations, and policies while providing total
followthrough resulting in 85% reduction in errors and 90% percent increase in performance as part of
duties as an assistant general manager.
Resolved 100% of customer issues within the first 6 months of employment to maximize customer satisfaction.
Developed, implemented and managed supplies being used in 5 other public health centers.
Researched various products, interpreting, developed, implemented, and auditing all necessary policy and
procedures to assure compliance for the Lake County Health Department Lab Services for the MidLakes
Public Health Center.
Completed 300 GAP Analysis on random patients.
Continuously top 10% performer.
LAB CORP, Yucca Valley, CA 2005 2007
Patient Service Technician
Forward medical image of patient demographics to the patients immediate physician.
Regularly runs case management reports to monitor outdated test, expired patient insurance, current
demographics, and up to date payments history
Candidate's Name PHONE NUMBER AVAILABLE EMAIL AVAILABLE
Processed data, entering individuals medical information to include demographic information to include
financial information ie; insurance information and current and previous diagnoses.
HI DESERT MEDICAL CENTER, Joshua Tree, CA 2003 2005
Lab Assistant II
Provide administrative support, entering orders, faxing patient results, clarifying blood and urine test results
to patients, and performing frontoffice duties. Clearly indicative of strong analytical skills.
EDU CAT I ON & ME M B E R S H IP S
Master of Health Care Administration (MHA), Kaplan University, GPA: 3.46
Organizational Development for Healthcare, Leadership in Healthcare, Health Care Financial Management, Health Law,
Human Resources for Healthcare Managers, Healthcare Statistics, Healthcare Operations & Quality Assessment, Health Policy,
Community Health Assessment, Health Information Management & Assessment, Health Care Ethics,
Healthcare Marketing & Auditing, Business Administration, Information System Security
Bachelor of Science, Health Care, Kaplan University, GPA: 3.71
Epidemiology and Biostatistics, Finance for Health Care, Strategic Planning and Organizational Development for Health Care,
Operational Analysis and Quality Improvement, Healthcare Policy and Economics, Medical Coding
Certifications
CPR/First Aid/AED2/2018 exp., FEMA Emergency Management InstituteIS 100, 200, 700, HIPPA, Government Anti
Terrorism
Membership
AHIMAAmerican Health Information ManagementI.D. # 2563870
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