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Title Customer Service Project Manager
Target Location US-PA-Philadelphia
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Street Address  Elmwood Avenue Email: EMAIL AVAILABLE
Feasterville, PA Street Address  Mobile Phone: PHONE NUMBER AVAILABLE

Professional Experience

DeLuca Homes
New Home Builders in New Jersey, October 2015 - Present
Pennsylvania and Delaware Construction/Project Manager

Managed three (3) sites in Southern New Jersey
1 - Townhome Community; 1   Small Single Community (2400 sq. ft.) and
1   Semi-Custom Single Community (4500+ sq. ft.)
Responsible for all aspects of construction, stake-out to certificate of occupancy.

October 2014   October 2015
Finish Superintendent

Managed a 300 unit Apartment Complex in Collegeville, PA.
Responsible for all trades, taking all units from drywall to certificate of occupancy.

Pomeranc Group December 2013   October 2014
New York, NY Project Manager

Coordinate/Supervise re-vitalization/remodeling of 200 Unit Apartment Complex
Worked with on-site Superintendent to schedule all work, deliveries, contractors, etc., while also dealing with everyday problems of service calls, weather, etc., while majority of units are occupied

Suburban Marble & Granite May 2013   August 2013
Ivyland, PA Customer Relations
Builder Account Manager
Process builders  orders
New account acquisitions
Quote custom projects
Issue resolutions   quality control

Consider It Done
Handyman Services/ Owner & Operator January 2013   May 2013

Remodeled Kitchens, Remodeled Bathrooms
Repaired: Exterior Doors, Drywall, Structural, Roofing & Siding, Concrete
Finish Carpentry: Installed Interior Doors, Baseboards/Casings, Installed Railings/Handrails, Chair Rails, Trim Work, Installed Gutters and Downspouts

ACRE Replacement Windows August 2012   December 2012
Window Replacement Contractors Project Coordinator
Pennsylvania, New Jersey, Delaware

Follow up with customers after salesperson has contacted.
Measure for new windows.
Check for any additional materials needed.
Submit material take-off to supplier for pricing.
Confirm prices, order materials, and schedule work to be performed.
Visit on-going jobsites daily   check progress.
Remedy any unforeseen problems.

Consider It Done
Handyman Services/Owner/Operator July 2010   August 2012

Remodeled Kitchens, Remodeled Bathrooms
Repaired: Exterior Doors, Drywall, Structural, Roofing & Siding, Concrete
Finish Carpentry: Installed Interior Doors, Baseboards/Casings, Installed Railings/Handrails, Chair Rails, Trim Work, Installed Gutters and Downspouts

DeLuca Homes December 2006   January 2009
New Home Builders in New Jersey, Quality Assurance Inspector
Pennsylvania and Delaware Customer Service Technician

Customer Service Technician

Responsible for six (6) new home communities consisting of Single and Multi-Family homes, Condominiums, and Townhomes.
Met with new homeowners  to discuss any warranty issues sixty (60) days and one (1) year after settlement.
Scheduled sixty (60) day and one (1) year work needed to fulfill warranty obligations to homeowner.
Followed up with homeowner to make sure everything was completed to their satisfaction.

Quality Assurance Inspector

Accountable for sixteen (16) new home communities in the tri-state area, consisting of Single and Multi-Family homes, Condominiums, and Townhomes.
Inspected all new homes two (2) times; once before insulation, and once before pre-closing orientation with new homeowner.
Inspected new homes for defects.
Completed computer inspection reports which were then forwarded to specific superintendents per community and relayed to the subcontractors for completion of items for repair.

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