Candidate Information Name Available: Register for Free Title Customer Service Sales Representative Target Location US-MA-Beverly Email Available with paid plan Phone Available with paid plan	20,000+ Fresh Resumes Monthly     View Phone Numbers     Receive Resume E-mail Alerts     Post Jobs Free     Link your Free Jobs Page     ... and much more Register on Jobvertise Free
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OBJECTIVE: Dependable customer service professional seeking to bring my team focused skills to a
challenging medical environment.

SKILLS:
   MediClerk Graduate, Medical Terminology, Medical Office Procedures, HIPAA compliant
   MS Office 2013: Word, Excel, Outlook, Power Point; Keyboarding- 50 WPM
   Ten + years of Customer Service experience, Four years as Team Leader
   Excellent verbal and written communication
   Familiar with QS and HIS

EXPERIENCE:
2016     Intern, Birthplace, Salem Hospital, Salem, MA
          Admitted and discharged families in QS and HIS.
          Prepared medical records for discharge of families.

2015-2016    Customer Service/Sales Representative, Blue Vase Marketing, Beverly, MA
              Provided effective customer service via phone while maintaining sales quota.
              Responded to an average of 10-15 calls per hour according to strict protocols.

2014-2015    Supervisor, Claires, Danvers, MA
              Accountable for daily opening and closing duties including: totaling days sales,
                prepare and audit deposits, stock registers, assure receipt of all shipments.
              Supervision of two Sales Representatives.
              Responsible for store appearance including cleanliness and a professional presentation
                according to corporate planogram instructions.

2008-2010    CNA, Peabody Glen Health Care Center, Peabody, MA
              Assisted residents with Activities for Daily Living (ADLs).
              Provided compassionate care for residents under the supervision of nurses.

2004-2008    Team Lead, Petco, Peabody, MA
              Started as cashier, was promoted to Team Lead within six months
              Oversaw and scheduled 6-10 employees including sales, receipt, and stocking of
                weekly shipments, assign duties to employees.
              As Night Manager, prepared sales reports, deposits, and closing paperwork.

EDUCATION AND CERTIFICATION:
2016 MediClerk Certificate, North Shore Medical Center, Salem, MA
2008 CNA and HHA Certification, American Red Cross, Peabody, MA
2000 Business Management, NSCC, Beverly, MA, Courses towards Associates Degree
1999 High School Diploma, Peabody Veterans Memorial High School


                                References Available Upon Request