Candidate Information Name Available: Register for Free Title Customer Service Manager, operations and event planning Target Location US-DC-Washington Email Available with paid plan Phone Available with paid plan	20,000+ Fresh Resumes Monthly     View Phone Numbers     Receive Resume E-mail Alerts     Post Jobs Free     Link your Free Jobs Page     ... and much more Register on Jobvertise Free
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Candidate's Name
Street Address  Oglethorpe St NW
Washington, DC Street Address
EMAIL AVAILABLE PHONE NUMBER AVAILABLE
Objective: To thrive in a position of responsibility in the field of hospitality, customer service, business management and event planning.
Experience:
Sur La Table Tysons Corner, VA
Assistant Manager/Operations 8/15-5/16
Manager on duty, maintain sales above store budget forecast, conduct phone screens and select appropriate candidates for in store interviews, check references, background checks, facilitate biannual review process, ensure that developmental goals are specific, measurable, actionable, realistic and timely. Maintain key operational processes: opening/closing of property, critical control and cash management, lead the planning and execution of cycle counts and annual inventory. Manage repair and maintenance issues with corporate partners, ensure all managers are trained and are complying with meal break/end and/or start shift requirements. Quality control, store resets and signage change.
MacA'Licious Soul Food and Catering Washington, DC
Lead Catering Cook/PIC 8/2011-9/2014
Plan and implement monthly menus, compile catering grocery list, receiving, create and generate meal tickets, document daily temperatures, ensure kitchen codes are being maintained, supervise staff/prep cooks. Cook and distribute meals to local day cares on daily basis, breakfast, lunch and snack, catering for special events, holidays and field trips.
Sur La Table Washington, DC
Floor Lead 6/2008-6/2011
Opening and closing of store, register open and close outs, armored money transfers, cooking demos, direct staff on schedules and breaks, quarterly store remodel, attended and completed Nespresso coffee camp.
Safeway/Safeway.com. Washington, DC
Personal Shopper/Cashier 7/2007-5/2008
Personal shopper for online orders, cashier, customer service, manager back up, night stock, coordinate special events and facilities maintenance.
City of College Park City Hall. College Park, MD
Administrative Assistant to City Manager. 4/1999-7/2006
Set-up for televised council meetings and worksessions including AV. Budget preparation/presentation, troubleshooter for City wide buildings phone system and upgrades. Accounts payable/receivable, creation and distribution of monthly reports and city civic list, member of non-union group. Coordinator of special events and Official visits.
Education: Northwestern High School (C.O.E Program) Graduation Date 6/1989
TESST Electronics and Computer Institute 1/1990-1/1991
Montgomery Junior College Business/Paralegal studies 2/1991-2/1992
Licenses: Food Safety Managers License Exp. 11/07/2015 Willing to recertify.
Special Skills: Coordination of events, experience with elderly and mentally challenged population (Recreational Therapy/Counselor), public speaking, problem solving, customer service oriented. Other on the job training courses.

References

Reference #1 - Philip Johnson MacA'Licious/Manager (202) 276-7507
Reference #2- Daniella Rhodes Sur La Table/Assistant Manager (301) 787-3438
Reference #3 - William Fleming City of College Park/Crew Chief (240) 375-1778