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Title Senior Project Manager / Senior Program Manager
Target Location US-TN-Franklin
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Candidate's Name
Street Address    PHONE NUMBER AVAILABLE   EMAIL AVAILABLE
Senior Project Manager
SDLC MANAGEMENT ~ PROJECT & PROGRAM MANAGEMENT ~ AGILE / SCRUM METHODOLOGY ~ CRM
TEAM DEVELOPMENT & LEADERSHIP ~ RISK MANAGEMENT ~ SOLUTION DELIVERY ~ VENDOR MANAGEMENT

PROFILE

  Strong project management experience with the ability to identify requirements, create project plans and budgets, devise schedules, allocate resources, and facilitate delivery within timeline, scope, and budget parameters.
  Demonstrated strengths in mentoring and leading technical teams throughout the complete software development life cycle for cutting-edge solutions.
  Excel at interfacing with key stakeholders to control risks and propel forward-moving efforts.
  Extremely well-versed in change control, quality assurance, Agile, Iterative and Incremental methodologies, status reporting, issue resolution, process modeling, and executive-level relations.
  Able to lead cross-functional and culturally diverse teams in meeting demanding deadlines in a fast-paced, high-growth, and diverse environment.
  Adept at creating detailed project road maps, plans, scopes, estimates, schedules, and work breakdown structures (WBS).
  Vast technical expertise spans Planwell, Microsoft SharePoint, Microsoft Office Suite, Peoplesoft, Microsoft Visio, Microsoft Exchange, Java, .Net, Progress 4GL, TFS, JIRA, Remedy, Oracle, SQL, CRM and BI Reports.
  Recipient of multiple awards from Take Care Health Systems for exceptional performance throughout Walgreens project including: 2014  Be One  award, 2013  Excellence in Project Management  award, and 2013  Outstanding Contributions  award.
  Two-time winner of  Outstanding Contributions  award in 2007 at Virtusa India Pvt Ltd.
  Lauded by VP of Iron Mountain for earning client scorecard rating of 4.15 out of 5 in 2009.

PROFESSIONAL EXPERIENCE

State of Tennessee, Nashville, TN, 2016 to Present
Senior Project Manager
  Plan, coordinate, implement, and monitor TNReady Program for Tennessee Department of Education (TDoE).
  Prepare project schedules and provide daily updates to CIO and Senior Program Director.
  Effectively manage, support, and monitor activities of TDOE personnel and contractor, generate weekly status reports, and oversee district activity and communications.

State of Tennessee, Nashville, TN, 2016
Senior Project Manager
  Championed Evidence Control System and BUSCERT projects for Department of Safety with accountability for vendor management, Sprint planning, daily stand-up meetings, reviews, retrospectives, release planning, demos and other Scrum-related meetings.
  Instructed, promoted, and modeled core Agile principles of collaboration, prioritization in Remedy, team accountability and visibility, while ensuring consistent application of Scrum methodologies across enterprise.

State of Tennessee, Nashville, TN, 2015 to 2016
Senior Project Manager
  Governed enterprise-wide Medicaid modernization program for TennCare in support of Affordable Care Act.
  Joined forces with leadership to successfully deliver large, complex IT projects encompassing Health Information Exchange [HIE], Care Coordination Tool [CCT], Quality Apps, Oracle Identity Access Management, MDM [Master Data Management], and Infrastructure improvements project.

Continued

Candidate's Name    Page 2 of 2

Cognizant Technology Solutions, Franklin, TN, 2012 to 2015
Senior Manager   Projects
  Steered end-to-end Iterative development of software projects for Walgreens HCC from inception, requirements, planning and design, to implementation, configuration management, documentation, and timely closure for Applications like EMR, KIOSK and CWS.
  Formulated project plans, clarified risks, allocated resources, created schedules, generated status reports, and tracked project performance to ensure strict adherence to budget, timeline, and quality requirements in Peoplesoft.
  Distributed workload among 40 direct reports and provided training and leadership to six project managers.
  Standardized processes, procedures, and templates for Software Configuration Management (SCM), Software Quality Assurance (SQA), and Project Quality Plan (PQP).
  Introduced customized Enterprise Project Management solution on SharePoint Server to improve efficiency, enhance quality, and simplify portfolio management.
  Established PMO from scratch, provided high-impact leadership to technical operations staff, and deployed TCoE (Testing Center of Excellence) in Agile/Scrum environment to fortify quality assurance.

Cognizant Technology Solutions, Raleigh, NC / Chennai, TN, 2010 to 2012
Manager   Projects
  Spearheaded four projects for LexisNexis collectively involving 40 team members across multiple locations.
  Demonstrated exemplary performance in issue tracking, risk mitigation, contingency planning, and escalating issues as needed for swift resolution.
  Monitored team activities and progress, provided training and mentoring, and coached staff to exhibit productivity excellence and rigorous attention to quality.
  Accurately computed and submitted monthly invoices for engagement billing in Peoplesoft.

Virtusa Corporation, Collegeville, PA / Chennai, TN, 2006 to 2010
Consultant   Delivery
  Recruited, selected, trained, mobilized, and efficiently coordinated 17 onsite and offshore team members in providing production support for Iron Mountain.
  Oversaw all facets of project management from environment set-up and configuration, to implementation, delivery and seamless transition.
  Expertly compiled SOW, project estimates, budgets, and team s ramp-up and ramp-down plans in Sales Force.
  Tracked daily activities, submitted monthly invoices for billing, ensured deliverables adhered to quality standards, and performed comprehensive risk mitigation and issue management.
  Exercised solid leadership talents toward evaluating and mentoring team members, providing constructive feedback, and supporting individual career planning and development to maximize individual growth and morale.
  Leveraged Agile methodology to develop user stories and test plans, and functioned as Scrum Master.
  Examined monthly and weekly project metrics in tandem with VP of Iron Mountain, and implemented appropriate changes to meet specific project goals and requirements.

CSS Corp., New York / Chennai, TN, 2005 to 2006
Senior Analyst
  Managed, motivated, and mentored team in completing project for XPlusOne (formerly Poindexter Systems).
  Collaboratively prepared project plan, and applied dynamic organizational skills toward delegating tasks, allocating resources, creating traceability matrix, generating monthly and weekly status reports, and monitoring quality control and compliance via Bugzilla.
  Proficiently prepared and administered planning artifacts (PHB, WBS) and closure artifacts.

Millennium Software Productions India Pvt. Ltd., Boston, MA / Chennai, TN, 2001 to 2005
Team Leader   BI Development
  Guided team of 10 throughout SDLC, consistently fostering a highly cooperative working climate to streamline issue management, risk reduction, and overall delivery of the CRM Product.
  Diligently governed code tracking system for compliance and prepared regular reports for project managers.
EDUCATION

MBA, Operations, Symbiosis University of Distant Education, Pune, India, 2008
B.Sc. in Mathematics, University of Calicut, Kerala, India, 1996

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