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Title Project Manager Customer Service
Target Location US-AL-Birmingham
Email Available with paid plan
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Candidate's Name
Birmingham AL - Open to Weekly Travel
PHONE NUMBER AVAILABLE (c)
EMAIL AVAILABLE

IT Implementations & Operations Consultant
Business & Applications Analysis   Revenue Cycle Management   Process Improvement   Testing Coordination   System Build   Training   GAP Analysis   Support   Workflows

PROFESSIONAL SUMMARY

oExcellent interpersonal communication and change management skills, with the ability to work as a Project Manager or Team Lead troubleshooting various technologies for large corporate enterprises.

oBackground has been in Implementations for a number of years now, with experience on both the vendor and client sides, supporting conversions and implementations, resolving critical operational issues for confidential communication and instruction users on system utilization/improvements.

oIT experience with Operations and Implementations success in Epic, Siemens (now Cerner) Soarian, Passport and SSI to name a few.

oStrong project management, information systems patient access and revenue cycle management skills.

oEpic 2015 certified in Reporting Coordinator, Workbench, Radar, and RHB (Resolute Hospital Billing).

PROFESSIONAL EXPERIENCE

Revenue Cycle Business Analyst 6/2016   12/2016
MedMatica Consulting Associates Inc., Philadelphia, PA

6 Month Contract Position - Assigned to the internal ECI Revenue Cycle Integration Projects for Schumacher Clinical Partners. Responsibilities and tasks for this position included:

Assess Current Environments
Develop Action Plans
Develop Quick Wins
Develop Data Need & Access Technology
Identify Critical Knowledge & Training Needs
Develop People Plan (Ramp up & Ramp down)

Business Systems Sr. Advisor   Implementations 2/2014   08/2015
Dell Services   Global Healthcare Consulting, Plano, TX

Provided coordination, leadership, participation and follow through for assigned implementations from start of a project through the Live Event, including post live support.

Responsible for ensuring that all conversions/implementations with regards to the mainframe system and related tables and files were built timely and accurately. This entailed much training of new users on the new system being implemented, ensuring that goals and timelines were met by the site and respective users in order to ensure that the Live event meets the client s expectations and deadlines.

Provided leadership, guidance, follow-up, participation and analysis of work/projects completed by the facility as necessary to ensure that file building, conversions, and interfaces were built and completed accurately and promptly.

Provided support to all of the users of the new system, before, during and after the  Live Event , while starting and maintaining new conversions/implements.

IT Applications Analyst   Epic 10/2011   02/2014
Baptist Health System - Information Technology, Birmingham, AL

Epic Reporting Coordinator - Successfully coordinated the Epic Reporting efforts to include Workbench, Clarity and Dashboard/Radar build for clinical and financial areas.

Epic Testing Coordinator   Successfully coordinated the Epic Testing efforts to include Application, Integrated and Mapped Record Testing. Also involved on the Hospital Billing (HB) side of all testing efforts to include charge testing, Room & Board (R&B) testing, GL testing, and some testing of extracts. This also included some development of test scripts for HB prior to testing.

(RHB) Applications Analyst   Assisted with some of the build to include Work queues, Rules, Modifiers, etc. Set up scenarios for Build Testing. Also have experience with the (Admitting, Discharge & Transfer (ADT)/Cadence workflows and the various testing scenarios, as well.

Extensive exposure and understanding of the big picture including other applications and how they relate to each other, as well as, how they interface with external systems and troubleshooting issues as they arise.

Independent Consultant   Three contracts over two-year time span 4/2009   9/2011
Various positions held over the two-year time span

Rezult Technology   Brentwood TN 4/2011   9/2011

Senior Implementations Consultant
Assisted all Life Point facilities with conversions from Meditech/Host to HMS

Atlanticon, Fairborn, OH 8/2010   4/2011

Senior Consultant
Performed a variety of client support assignments in the clinical and financial arenas

Patient Financial Medical Services, Orlando, FL 4/2009   7/2010

Senior Workflow and Eligibility Consultant
Performed interim engagements to assist with installation of eligibility programs in several states.

Senior Implementations Consultant - Soarian Financials 1/2006 - 9/2008
Siemens Health Solutions, Malvern, PA

Led the Discovery process for multi-entity facilities, as well as, prestigious cancer research centers and treatment centers. Participated in the business process workflow and captured the day-to-day business processes for the sites to identify Soarian replacement areas, process changes, and gaps in existing environment.

Actively participated in multiple implementations,  go-live  preparations, live and  post live  events and support while at Siemens.

Worked with multiple facilities during activations in the command center to support  go-live  and upgrades to Siemens Soarian Financials. Supported Revenue Cycle Management, and other modules during  go-live  such as IT, Patient Access, Interfaces and others.

Provided detailed training sessions for the end-users on functionality and maneuvering through the system pathways. Led the revenue management work flow and design work sessions.

Trained end users on system build for the new system. This included teaching the knowledge of the sequence of build, master file overviews and master file builds. Some of the major master files built were the charge master, insurance payor/plan, remittance and denial process, nursing station, room and bed, accommodation codes, billing and claims, follow up and collections, general ledger and many others.

Coordinated, tested, and validated Soarian s product release updates and enhancements.

Provided leadership on claims projects for upgrades to the current and latest versions of Soarian. Compared the 837s, UBs, and 1500s for various scenarios until the current version of the claims match with the new updated version of the claim.

Trained the users on functionality changes and upgrade features for all of the pieces of Soarian after upgrades completed.

Various Positions held over the 6-year period 2/2000   1/2006
Tenet Health and Tenet Health Affiliates

Perot Systems   Tenet s outsourced IT 7/2003   1/2006

Patient Accounting Installer/Project Manager
Provided coordination and leadership for implementations post go live, go live and post go live support.

Health Logic   Tenet s preferred clearinghouse 10/2000   7/2003

Field Operative
Provided over sight of implementation, training and support of electronic billing, imaging and on-line eligibility verification systems for over 30 Healthcare facilities.

Tenet Health Systems 2/2000 -10/2000

Assistant Director of Operations
Managed billing, collections, correspondence, customer service and refunds for a three hospital CBO.

EDUCATION

Bachelor of Business Administration, Finance/Economics
Southern Arkansas University
Magnolia, AR

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