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Click here or scroll down to respond to this candidateCandidate's Name
Street Address Whitehaven Road APT#1
Grand Island NY. Street Address
Cellphone PHONE NUMBER AVAILABLE
Education:
University of Lowell, MA Now Umass Lowell)
Completed one (1) year toward Electrical Engineering Degree
Greater Lowell Regional Vocational High School, Lowell, MA
Concentration in Basic Electronics
Personal Accomplishments:
Received achievement bonuses at Therma-Wave, Inc.
Worldwide travel to achieve up time goals and system performance
Implemented system install procedure to achieve customer satisfaction at Genus INC.
Promoted three (3) times in three (3) years at Daymarc Corporation
Implemented system set-up procedure to increase up time at Daymarc Corporation
Technical Skills:
Supervising accounts and service personnel for customer base
Trouble-shooting
Repair service and installation for customer base
Knowledge of vacuum pumps
Servicing of Preventive Maintenance contracts
System Upgrades
Experience in Wafer Fabs
Experience in the set-up of Trade Shows
Work Experience:
Field Service Technician I was responsible for in house testing before the equipment was shipped; I installed and started-up Harpers first Carbon Fiber
Harper International Micro line. I installed a new Carbon Fiber Micro Line in Shanghai,
4455 Genesee Street China, 2 Rotary furnaces and 2 Vertical Furnaces.in Hefei, China.
Buffalo, NY. 14225 Supervised customers and contractors during installs.
11/10/12- Present
Field Service Technician Plans and coordinates activities concerned with testing, installing vacuum Centorr/Vacuum Industries, Inc. furnaces, investigating and resolving customer calls (phone, fax & e-mail)
Nashua, NH 03062 of technical problems with equipment, and eliminating further operational
5/97 11/12/12 service difficulties by performing the following duties. Install systems,
Test systems, Repair & service products, maintain further performance
Records, training customers, installation of furnaces & technical support.
Senior Field Engineer Gained valuable experience with Asian Pacific customers
Therma-Wave, Inc. Manage performance of systems for continuous improvement.
Fremont, CA Required to service or install systems anywhere in the United States,
7/92 5/97 Asian-Pacific and Europe
Technical Support Engineer Responsibilities included on-site and telephone support to customers and
Genus, Inc. Customer Service Engineers throughout the United States, Asian-Pacific
Newburyport, MA and Europe. Delegate for Area Customer Service Manager, various
01/89 to 10/91 record keeping and reports. Provide input on serviceability and maintainability for new designs. Write procedures to assist Field Service
Engineers with upgrades. Monitor system failures and present data in
weekly meetings.
Field Service Supervisor Responsibilities included installations, training, repair and maintenance
Genus, Inc. of IC and Discrete Handlers, scheduling installations, field repair calls and
Newburyport, MA the set-up of all Trade Shows in the United States, Asian-Pacific,
10/85 2/88 Europe. Gained valuable experience with Asian-Pacific customers.
Monitor performance of systems for continuous improvement.
Interview new employees for service positions.
Senior Field Service Engineer Responsible for installation, training, and maintenance of EB-series
Accupoint bare and loaded board testers; Domain processing installation and
Lowell, MA training. Responsible for set-up of Trade Shows in the United States,
03/84 10/85 Asian-Pacific and Europe
Field Service Engineer Responsible for installation, training, maintenance, and telephone
Everett Charles Test Equipment service on bare and loaded board test equipment
Pomona, CA Set-up and support of Trade Shows
10/81 3/84
Field Service Engineer Responsible for servicing customers, troubleshooting and repair of
Compugraphic Corp. equipment, also training customers in the use of Photographic
Wilmington, MA Typesetting Equipment. Specialized in Shugart Disc Drives. Set-up
02/78 to 04/81 and support of Trade Shows. Assisted customers in getting newspapers
out after system repair.
REFERENCES: Available upon Request |
