Candidate Information Name Available: Register for Free Title Administrative Assistant Customer Care Target Location US-VA-Sterling Email Available with paid plan Phone Available with paid plan

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Candidate's Name
Street Address  Earle Wallace Circle
Sterling, VA Street Address
EMAIL AVAILABLE
Phone: PHONE NUMBER AVAILABLE

EXPERIENCE:

Randstad
Reston, VA 4/2014 - Present
Administrative Assistant
Provide administrative Support for various companies

Gate Gourmet
Dulles, VA 7/2013 - 3/2014
Equipment Handler:
Prepare materials for flights to be loaded on passenger planes.

Intersections, Inc.
Chantilly, VA 1/2004 - 11/2012
Customer Care Representative:
Answer incoming phone calls, emails, and faxes related to the monitoring of our customers credit. Help notify them of potential identity theft pertaining to all of their credit accounts.

Abacus Securities Corporation
Herndon, VA 8/2003 - 1/2004
Security Guard: Patrolled around various construction sites to make sure everything remained in order and things were tranquil.

American College of Radiology
Reston, VA 9/2002 - 8/2003
Administrative Assistant: I did various assignments including mail handling, processing payments, delivering files and updating databases and spreadsheets.

Verisign, Inc.
Herndon, VA 9/1999 - 8/2002
CSR III
Answer incoming calls from prospective customers in regards to their web domain names and products associated with their domain names. Processed emails from customers in regards to their web domains. Processed axes to modify their web domains when authorization could not be verified through a phone call or by email processing. Processed change of ownership upon particular domain names when a customer gave up the rights to that domain name or names to another entity.

EDUCATION:

Marymount University in Arlington, VA
Some College Coursework Completed
NOVA in Annandale, VA
Associates of Science Degree

SKILLS: PASS, Siebel, Microsoft Outlook, B.A.R.S., Internet Explorer, C.S.R. Tools, UNIX, Microsoft Excel, Wordperfect, Tivoli, Quick Books, E-Gain, CCMS

REFERENCES:

(1) Vic Prather
Customer Care Desktop Analyst and Projects Manager
PHONE NUMBER AVAILABLE
Cell - PHONE NUMBER AVAILABLE

(2) Dan Himmel
Unemployed
Phone Number: PHONE NUMBER AVAILABLE
Email Address: EMAIL AVAILABLE

(3) Edward Butowsky
Tai Pedro & Associates
Auditor
Phone Number: PHONE NUMBER AVAILABLE
Email Address: EMAIL AVAILABLE

ADDITIONAL INFORMATION:
I was the top phone representative for incoming calls producing over 60 calls a day. Processed over 200 emails a day. Processed over 100,000 faxes in less than 1.5 years with Verisign.