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Customer Service Sales Resume Boca raton...
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Title Customer Service Sales
Target Location US-FL-Boca Raton
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Collections Specialist
Boca Raton, FL Street Address
EMAIL AVAILABLE - PHONE NUMBER AVAILABLE
  Hands-on knowledge in chargebacks, rebates and credits
  Implemented and developed JDE software for finance and customer service
  Communicated, escalated, and resolved issues with respective resources while meeting deadlines.
  Effective communication, organization and interpersonal skills
  Ability to assess needs, troubleshoot and resolve overall problems or discrepancies
  Works well independently or as a supportive team player
  Significantly reduced outstanding receivables as a percentage of sales
  Excellent written & verbal communications skills COMPUTER Skilled in Microsoft Excel, Word, and related applications Familiar with, JDE One World, JDE AS400, TPS accounting software, Quickbooks, FBS, PC Law, Firmware, BT, FDM4
Authorized to work in the US for any employer
WORK EXPERIENCE
Collections Specialist
SUNTECK TRANSPORT - Boca Raton, FL - 2015 to 2016
Responsibilities include working a 4 million dollar aging portfolio..emailing and calling customer if account goes over 30 days, running aging reports, communicating with the agents if no response from customers. Sending demand letters. Determine if short pays are legite or send out a balance due invoice with back up documentation.
Collections/Credit Specialist
TSF SPORTSWEAR - Pompano Beach, FL - 2014 to 2015
Responsibilities include collecting on past due accounts.Processing credit card Payments, Pulling NACM reports to raise credit limits..Putting accounts on hold for non payment. Collecting over 100k a week working off of aging reports. Analyzing new accounts for terms and credit limits, Posting cash to customers accounts, allocating credits and unapplied cash on accounts. Collecting on returned ACHs from the bank. Checking on PODs to make sure orders were delivered and CODs were collected Collections Specialist
ROBERTSON, ANSHULTZ AND SHNEIB FORECLOSURE LAW FIRM-Boca - Boca Raton, FL - January 2013 to August 2014
Raton
 Resonsibilities include file NOA's, to all counties in florida, pulling death certificates, filing notice of foreclosure with the courts, filing keys for cash, following up on the dates for the NOA'S and court dates assigned. Responsible for all billing on all notices to the banks. Checking all counties that had a NOH to see if it was cancelled.
Collections Specialist/A/R SPECIALIST
Dana Classics Fragrances - Deerfield Beach, FL - May 2007 to January 2013 Deerfield Beach FL
  Accounts Receivables/ Cash Applications/ Collections Responsibilities range from high volume cash posting (7M monthly to major customer's accounts, cash reversals, working with NSF checks and credit card payments. Preparing daily cash reports as well as cash forecasting. Reconciling accounts with major retailers with issues pertaining to billing and shipping variances. Working directly with the accounting manager assisting in month end close. Collecting on accounts 30+ past due. Assisting with customers on out of stock items and assisting in sales for inventory purposes. Working with customers on misshipped items, billing errors, credits owed. Processed in-coming sales calls. Accounts Receivables/ Cash Applications/ Collections/Customer Service Andrx Pharmaceutical Corp - Plantation, FL - 1998 to 2007 Responsibilities range from high volume cash posting (15M monthly) working with 4 different companies and general ledgers, cash reversals, credit card processing, credit chargebacks and rebates to customer's accounts. Prepared daily cash reports Reconciling accounts with major retailers and wholesalers, with issues pertaining to billing and shipping variances. Working directly with the controller, assisting in month end close.In charge of all outdated products being returned to 3rd party processors with issues pertaining to billing and shipping variances. Managed credit lines on customers. Collecting on accounts that are 30+ past due. Working with customers on misshipped items.
EDUCATION
Criminal Justice
Broward Community College

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