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Title Customer Service System Administrator
Target Location US-VA-McLean
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
PHONE NUMBER AVAILABLE
Street Address
EMAIL AVAILABLE
PROFESSIONAL SUMMARY
Senior IT Analysis professional with experience with installation, configuration, administration, and maintenance of production and non-production environments. Act as a custodian of application stack, application availability, usability, and optimum performance. Define and ensure various application SLA parameters and communicate SLA compliance at regular interval to application stakeholders. Experience in team management, including motivating, directing and conflict resolution.
  Training
  Project Management
  Supervision
  Troubleshoot
  Process Improvement
  Customer Service
TECHNICAL SKILLS
Operating Systems: UNIX, LINUX, 2000/NT/XP,7, HPUX, Solaris 8,9,10, IBM AIX Application Servers: WebLogic 8.1/9.x/10.0/10.3, Oracle Application Server, Jboss Web Servers: Apache 2.x, Sun ONE 6.x
Scripting Languages: WLST, UNIX Shell Scripting
Messaging Series: Oracle Message Queue (former BEA) Database: Oracle 8i/9i/10g
Tools: T eam Quest, Load Runner, Win Runner, HP OpenView, Wily Introscope, Kronos Workforce, Payware-VeriFone, Fortiy-Source Analyzer
PROFESSIONAL EXPERIENCE
Mythics Inc.   Vienna, VA March 2016 - Present
Principle Consultant
Support and assist US government agency clients using the Oracle Fusion Middleware suite of products.
  Lead the analysis/design of Oracle WebLogic Server infrastructure projects.
  Ensure successful implementation of infrastructure designs through collaborative project team communication, planning documentation, system testing, and defect resolution.
  Participate in project planning and project status communications.
  Provide senior-level technical troubleshooting on complex issues requiring rapid resolution related to Oracle WebLogic Server environments.
  Assist with the evaluation and implementation of new technology initiatives.
  Provide mentoring to team members on own subject matter expertise.
  Manage day-to-day efforts toward project accomplishments.
  Migrate legacy Oracle Forms and Reports 10g applications to current Oracle Forms and Reports 11gR2 and 12gR2 products
Verizon Wireless   Warren, NJ January 2001   December 2015 Senior IT Analyst/WebLogic Admin
Oversee and ensure day-to-day operations are functioning properly and efficiently by monitoring procedures and troubleshooting user s problems.
  Supervise application "Responsibilities," user access, and all security elements within the application. Candidate's Name  PHONE NUMBER AVAILABLE Page 1
  Perform WebLogic Server administration tasks such as installing, configuring, monitoring and performance tuning.
  Perform J2EE application deployment and administration including JAR, WAR, and EAR files.
  Create Managed Servers in a Cluster with round-robin algorithm for Load Balancing.
  Deploy the applications on multiple WebLogic Servers and maintained Load Balancing, high availability and Fail over functionality.
  Perform the performance tuning of WebLogic server with respect to heap, threads, and connection pools.
  Work closely with vendors to apply necessary patches to the middleware (Oracle WebLogic, JBOSS and Apache Web Server) products.
  Ensure all IT changes are managed to minimize downtime and risk of any inconvenience.
  Define plan and perform environment refresh, change management and release management and configuration management duties for Middleware application stack.
  Develop processes, architecture, and tools for improved system availability or operational efficiency.
  Work with third-party vendor and service providers, on-site and remote, to provide support to critical production assets.
  Work closely with the IT security team to ensure PCI and CPNI compliance.
  Work closely with the firewall, and network team to perform technology refresh.
  Install and configure Apache and Sun ONE (iPlanet) Web Server and setting up websites for applications, URL redirection, forwarding, DNS and Virtual IP management.
  Leverage Wily CA Introscope Investigator to proactively monitor performance metrics, trends and alerts.
  Create user roles and groups for securing resources using local operating system authentication.
  Maintain Kronos application for Workforce, running in JBOSS.
  Maintain CaseSentry application for health check.
  Involved in troubleshooting and fixing day-to-day problems of the applications in production.
  Responsible for managing & implementing SSL Certificates on application servers.
  Scope new projects and engage in discussions to obtain objectives and acceptance criteria.
  Support on call schedule for production support and Enterprise releases.
  Provide support for load testing team to define performance test cases, and troubleshoot testing issues and analyze test results.
  Work on projects like acquisitions or mergers for multiple applications into a single one.
  Manage multiple disaster recovery simulations and led the build out of these systems.
  Perform retail readiness and performance tasks for system availability and scalability.
  Work closely with the development team to implement business requirements.
  Maintain document standards, solutions, data flows, procedures, and other technical. PREVIOUS PROFESSIONAL EXPERIENCE
CitiBank, Check Processing  Englewood Cliffs, NJ
Unix System Administrator
Chase Manhattan Bank  Brooklyn, NY
Technical Support Analyst
EDUCATION
LaGuardia Community College   Long Island City, NY Associate of Science: Computer Science
CERTIFICATION
Candidate's Name  PHONE NUMBER AVAILABLE Page 2
Oracle Weblogic Server 12c Certified Implementation Specialist July 2016 Recognized by Oracle Corporation
Security Clearance: SF-312 INTERIM SECRET   Clearance granted by DoD as of 2016 Candidate's Name  PHONE NUMBER AVAILABLE Page 3

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