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| | Click here or scroll down to respond to this candidate Angelina Aranda
Street Address County View Rd
Dallas, TX Street Address
Phone: PHONE NUMBER AVAILABLE | Email: EMAIL AVAILABLE
BILINGUAL OFFICE MANAGER
Dedicated and technically skilled business professional with a versatile administrative support skill set
developed through experience as an office manager, secretary, administrative assistant and office clerk.
Excel in resolving employer challenges with innovative solutions, systems and process improvements proven
to increase efficiency, customer satisfaction and the bottom line.
Offer advanced computer skills in MS Office Suite and other applications/systems.
KEY SKILLS
Office Management
Teambuilding & Supervision
Staff Development & Training
Policies & Procedures Manuals
Report & Document Preparation
Spreadsheet & Database Creation
Accounts Payable / Receivable
Bookkeeping & Payroll
Records Management
Meeting & Event Planning
Inventory Management
Expense Reduction
Analytical Skills
Driven
Project Management
Procurement
Negotiating Skills
WORK EXPERIENCE
National Vision, Dallas, TX 2016 to present
General Manager
Completed store operational requirements by scheduling and assigning employees; following up on work
results.
Maintain store staff by recruiting, selecting, orienting, and training employees.
Maintain store staff job results by coaching, counseling, and disciplining employees; planning, monitoring,
and appraising job results.
Achieves financial objectives by preparing an annual budget; scheduling expenditures; analyzing variances;
initiating corrective actions.
Identifies current and future customer requirements by establishing rapport with potential and actual
customers and other persons in a position to understand service requirements.
Ensures availability of merchandise and services by approving contracts; maintaining inventories.
Formulates pricing policies by reviewing merchandising activities; determining additional needed sales
promotion; authorizing clearance sales; studying trends.
Markets merchandise by studying advertising, sales promotion, and display plans; analyzing operating and
financial statements for profitability ratios.
Secures merchandise by implementing security systems and measures.
Protects employees and customers by providing a safe and clean store environment.
Maintain the stability and reputation of the store by complying with legal requirements.
Determine marketing strategy changes by reviewing operating and financial statements and departmental
sales records.
Maintain professional and technical knowledge by attending educational workshops; reviewing professional
publications; establishing personal networks; participating in professional societies.
Maintain operations by initiating, coordinating, and enforcing program, operational, and personnel policies
and procedures.
Contributes to team effort by accomplishing related results as needed
Evans Consoles, Grapevine, TX 2013 to 2015
Sales Productivity Coordinator/ TKS Procurement
Served as executive assistant to the management team, handled a busy phone system, functioned as primary
liaison to customers and ensured a consistently positive customer experience.
Results:
Quickly became a trusted assistant to the company president, executive staff and office manager and
earned a reputation for maintaining a positive attitude and producing high-quality work.
Self-trained in many aspects of the position including and not limited to the Accounting Software Axapta,
Accounting Process and Project Booking (finance)
Coordination of Turn Key Solutions and Consoles projects with sales, marketing and clients through timely
follow up for needed documents and information including delivery details, installation date and terms of
payment
Sole Liaison between customer, Regional Sales Managers -North America and International
Payroll
Assist sales representatives improve their productivity and spend more time selling
Invoicing - Time and Material or Product
Make follow-up calls to confirm orders or delivery dates.
Ensure that representatives have sufficient quantity of sales support material, such as product brochures or
case studies.
Act as a first point of contact for urgent calls, emails and messages when sales representatives are not
available.
Ensure the accuracy and timely processing of orders. Handle orders by telephone, email or mail and check
that they include correct prices, discounts and product numbers
Contact customers to resolve any queries, Input orders to the companys computer system and ensure that
orders are processed in line with customers delivery requirements, inform customers of any delays and
arrange alternative delivery dates.
Collaborate with other departments. Processed order, make contact with manufacturing and logistics to agree
on delivery dates. Ensure that sales and marketing activities are integrated,
TKS- Procurement- Ordering services and products, negotiating terms, prices. Coordinating delivery and
shipping on a timely manner
General administrative duties including answering incoming telephone calls for entire organization
Researching new product lines, initiating and maintaining Contracts
Adhere to all company polices particular regard to accounting procedures
Preparing and processing requisitions purchase orders and invoices for purchase
Maintained databases and compiled various reports
Heavy Project Reconciliation, assuring all revenue and inventory is accounted for
Took on the role of Project Manager within 6 months of my position
Became a Notary Public for the state of Texas to have the tool to seal documents in office instead of
outsourcing
Manage the general office credit card and petty cash account.
Coordinate all conference calls, luncheons and meetings
OZCO Building Products, Richardson, TX, 2010-2013
Office Manager
Self-trained in many aspects of the position including and not limited to the Accounting Software
Axapta, Accounting Process and Project Booking (finance)
Coordination of Turn Key Solutions and Consoles projects with sales, marketing and clients through
timely follow up for needed documents and information including delivery details, installation date and
terms of payment
Sole Liaison between customer, Regional Sales Managers -North America and International
Payroll
Assist sales representatives improve their productivity and spend more time selling
Invoicing - Time and Material or Product
Make follow-up calls to confirm orders or delivery dates.
Ensure that representatives have sufficient quantity of sales support material, such as product brochures
or case studies.
Act as a first point of contact for urgent calls, emails and messages when sales representatives are not
available.
Ensure the accuracy and timely processing of orders. Handle orders by telephone, email or mail and
check that they include correct prices, discounts and product numbers
Contact customers to resolve any queries, Input orders to the companys computer system and ensure that
orders are processed in line with customers delivery requirements, inform customers of any delays and
arrange alternative delivery dates.
Collaborate with other departments. Processed order, make contact with manufacturing and logistics to
agree on delivery dates. Ensure that sales and marketing activities are integrated,
TKS- Procurement- Ordering services and products, negotiating terms, prices. Coordinating delivery and
shipping on a timely manner
General administrative duties including answering incoming telephone calls for entire organization
Researching new product lines, initiating and maintaining Contracts
Adhere to all company polices particular regard to accounting procedures
Preparing and processing requisitions purchase orders and invoices for purchase
Maintained databases and compiled various reports
Heavy Project Reconciliation, assuring all revenue and inventory is accounted for
Took on the role of Project Manager within 6 months of my position
Became a Notary Public for the state of Texas to have the tool to seal documents in office instead of
outsourcing
Manage the general office credit card and petty cash account
Signature Wine Imports, Dallas, TX 1998-2010
Receptionist/ Office Manager/Executive Assistant
Repeatedly promoted during 12-year tenure with Signature Wine Imports, culminating in current
responsibility for coordinating all office functions and supervising a team of four administrative
professionals.
Started as a Receptionist and promoted as an Office Manager then promoted as the Heads Executive Assistant
All bookkeeping responsibilities including collections, payroll, processing of expense reports and invoices
All customer relations, coordinated wine tasting events and special events as well as promoting
Human resources responsibilities, coordinated schedules for warehouse and call center staff
Kept all licenses TABC and federal permits up to date, made all travel arrangements for staff and assisted
with meetings
Up kept all file maintenance and report preparation
Assisted sales staff with follow up calls and inputting orders
Hired, trained and approved all new hires.
Coordinated all deliveries with Carriers
Assist CEO/ Owner with reports , meeting and errands
Update Sales Force For RSMs ( Sales Team) as needed
Update website, LinkedIn, Twitter and Face book with news
Manage the general office credit card and petty cash account.
General administrative duties including answering incoming telephone calls for entire organization
Greeting and assisting visitors, providing information and assistance to customers and partners, answering
inquiries for the general public, scheduling appointments, travel, and maintaining conference room schedule,
typing and other duties as needed.
EDUCATION
ESS College of Business Paralegal/ Business Management
CERTIFICATIONS
Texas Notary Public Commission expires September 4, 2018
LANGUAGES
Fluent in English as well as in Spanish
*****References will be provided upon request ***
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