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Click here or scroll down to respond to this candidateCandidate's Name
Street Address
Mobile: PHONE NUMBER AVAILABLE
EMAIL AVAILABLE
OBJECTIVE:
Seeking a position where I can display my Managerial, Customer Service & Sales experience.
Customer Service August 2013 to Present Trader Joes
Experience
Maintain an orderly workflow according to priorities
Improve customer service experience and engage customer
Take ownership of customers issues and follow problems through to resolution
Flexible and adapt well to changing organizational needs
Proactively resolve escalated customer issues.
Cashier
School Bus Driver - Jordan Transportation - August 2015 to Present
Transported students to and from school
Followed DOT safety regulations
Maintained a safe driving record
School Bus Driver - Barker Transportation - August 2012 to 2015
Transported students to and from school
Followed DOT safety regulations
Maintained a safe driving record
Personal Banker - July, 2010 to July 2013 Carver Federal Savings Bank, Harlem, NY
Sales Activities:
Acquire new clients Demonstrates growth by acquiring new customers thru outbound calling, engaging
customers, and follow thru on teller referrals.
Cross sell additional products and services to existing customers.
Customer Outreach/Development-Schedule appointments and perform onsite visits or perform outbound
telephone calls to community members to discuss financial solutions.
Retention-leverage existing customers to uncover their financial needs by reviewing current relationships,
identifying solutions and discussing options with customer.
Portfolio management-Pro-actively work with an assigned group of customers to deepen their current
financial relationships.
Teleconsulting Plan and conduct outbound telephone calls to portfolio customers a minimum of one
hour, three days a week.
Customer Service Fulfill customer service requests to ensure customer satisfaction and retention.
Promote alternate channel delivery (Online Banking, Debit and ATM Card).
Driver
January, 2009 Atlantic Express Transportation, New Brunswick, NJ
Transport students, teachers and residents to and from school, group outings and sporting events.
Mentor students on importance of safety and the proper behavior while being transported on Township
vehicles.
Human Resources Coordinator
April, 2005 to March, 2008 Lowes Home Improvement, West Windsor, NJ
Assist the HR Manager in hiring and maintaining a high training percentage for the store. Scheduled
interviews, interviewed applicants, administered drug screening, conducted orientation classes, assisted
employees with training and monitored results in the absence of the HR Manager.
June, 1987 to September, 1991 Federal Express, New York, NY
Courier Driver - New Jersey / New York
Truck Driver for 15+ years
Delivery of merchandise
Prioritize and schedule delivery
Operations Manager - New York, NY
Used reports to monitor employee performances and adhere to corporate budgets.
Encouraged and promoted career advancement.
Conducted check rides to evaluate Courier methods and meet customers face to face.
Scheduled four sales calls per month to evaluate shipper needs and to address customer complaints.
Selected for several district projects including developing a Human Resource office to mass hire dries to
provide the service to the New York area.
Jersey City State 1974
Education
CDL
Class B
Passenger Endorsement
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