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EMAIL AVAILABLE ( PHONE NUMBER AVAILABLE (H) or PHONE NUMBER AVAILABLE (C)
. HIGHLY SKILLED AND TECHNICALLY SAVVY JUNIOR IT PROJECT
MANAGER/BUSINESS ANALYST. ON-TRACK FOR PMP CERTIFICATION WITH
OUTSTANDING CONTRIBUTIONS IN SYSTEM DEVELOPMENT LIFECYCLE AND SYSTEM
MIGRATION TRAINING AT FORTUNE 500 COMPANIES ON A GLOBAL SCALE.
. Excel in a leadership role and work well with peers, cross functional
teams, executive management, key decision makers, vendors, and all end
users on multimillion dollar projects. Knowledge of E-Commerce,
Waterfall, Agile, and Scrum Methodologies.
. Practiced in clarifying client business requirements, performing gap
analysis between goals and existing procedures/skills sets, and
designing process and system improvements to grow productivity and
reduce cost.
. Support training initiatives for advisory purposes to all end users
and company employees to ensure their understanding of new products
and service rollouts available on company platforms. Support end
users in core applications and tools, for smooth adoption, build
skills, and maintain proficiency in understanding new systems platform
standards, requirements and strategies.
. Articulate communicator with a passion for technology and system
training, testing (EUT & UAT testing), migration, and implementation.
. Recognized for phenomenal project management contributions delivering
multiple, concurrent software projects on-time and within budget.
CORE COMPETENCIES
( Process Analysis & Redesign ( Content Writing ( Client
Relations Management ( Project Management & Tracking ( Project &
Delivery Methodologies ( System Solution Architectures ( System
Testing ( End User Training ( Team Building & Leading Cost Estimates (
Resource Management ( Spreadsheet
Management ( Database Management Vendor
Relations ( Customer Service & Client Relations ( Process Improvement
EMPLOYMENT HISTORY:
COMPUTER MD SOLUTIONS, INC.
Project Manager/Coordinator & Assistant Web Developer, Harrison, NY (8/2009
- 5/2010); (8/2015 - Present) (Remote)
. Responsible for all day-to-day project status reporting for the
various website development projects
. Organize client content and handle all production of client content
online for all new web projects.
. Serve as main team and customer service interface to client groups and
client point of contact.
. Negotiate all project scope and budgets with various resource teams
and client groups alike.
. Maintenance of balancing budgets within MS Excel for various project
workstreams.
. Scheduling and managing all web and multimedia workstreams with
various website resource design teams.
. Manage various project workstreams and backend website development
requirements per project as needed.
. Conduct and attend workstream meetings and report on the percentage
completion for project deliverables.
. Handle and maintain all project evaluations and assessments of work
accomplished by web design staff to ensure quality.
. Create, write and edit all major project content per project, along
with communicating and assisting clients and client sites as needed.
. Management of various marketing, social media and imagery data
campaigns for business.
. Management of various project deadlines and project expenses along
with communicating this and other vital project information to all
development teams.
. Serve as project manager and client liaison regarding staffing
requirements, deadlines, project status, project scope, content needs,
and client
requirements.
UNISYS @ QUESTDIAGNOSTICS, Lyndhurst, NJ (Remote)(1/2016 - 2/2016)
Project Manager
. Managed user listings for various identified computer/laptop for
refresh locations
. Conducted daily team scrum meetings for the purpose of technician and
location scheduling
. Monitored dedicated mailbox for end user responses and request for
daily and ongoing schedule changes per locations
. Generated, managed and tracked deployment project schedules for the
purpose of scheduling end users for software and platform refresh
. Managed daily status reporting efforts to incorporate asset
information received from all technicians performing upgrades for
Asset Management team
. Managed all communication and corporate reporting activities, between
computer technicians and client end users identified for
upgrade/migration efforts
. Generated daily and weekly reports of all managed deployment refresh
activities of all desktop and laptop users per locations for executive
management
CUSHMAN & WAKEFIELD, Rutherford, NJ (4/2015 - 8/2015)
Project Manager
. Worked in a technology PMO Global IT Organization in a
coordinating/project management capacity to support various IT, UAT
and development teams.
. Was responsible for providing project management and coordination
support for a multiple project workstream global rollout and
conversion initiative.
. Helped maintain and develop project plans and sprint calendars for the
purpose of gathering Development, QA, UAT and Go-Live dates for all
sprints.
. Worked with QA, Development and UAT teams for the purpose of gathering
multiple requirements for the various initiatives within each sprint.
. Responsibility included supporting all aspects of product knowledge,
project management activities which included coordination of all
resources.
. Kept track of the percentage completion for various project
workstreams measured within MS Project and MS Excel.
. Attended workstream meetings and reported on the percentage completion
for deliverables
. Assisted in creation of presentations for communicating with senior
management and key project stakeholders.
. Preparation of presentations and management reports for senior
executive level leaders.
. Collaborated and assisted various teams in IT activities along with
planning and budgeting.
. Helped to create and maintain various project status reports.
. Created all Go-To Meetings, WebEx and conference meetings/calls.
. Assisted senior project manager on implementation as other
opportunities presented themselves
JPMC, New York, NY (2/2015 - 3/2015)
Project Manager
. Was responsible for providing project management support for a multi-
workstream Operational Risk System Development and conversion
initiative.
. Worked closely on cross-workstream initiatives in a combined business,
operations and technology driven environment within Financial Services
industry.
. Provided some assistants with completing status reports with some
ability to synthesize work products into executive summaries, and made
scorecard updates as they were received from the various stakeholders
on the team on a weekly basis.
. Conducted research and gathered data, along with making timeline
updates, managing various detailed project plans, and collecting
status updates.
. Assisted in clean-up efforts to organize the project management
SharePoint site, for auditing purposes, into a more functional SDLC
organized capacity for all major project artifacts such as BRDs,
Control Evaluations, Data Dictionary, charts, diagrams, various
miscellaneous presentations, research materials, project meeting
minutes and iteration project sign-off approvals.
. Assisted the various IT workstream teams with communications,
requirements gathering, and presentations for the various workstreams
which included Data Migration, Implementation, Reference Data,
Functionality, Integration, and Testing.
. Was brought on in a supportive capacity to support and help a team of
15 to 20 people with the first ten iterations of an ongoing systems
development IT migration from Phoenix to CORE deployment.
AIG, New York, NY (7/2014 - 11/2014)
Project Manager - IT/Litigation
. Responsible for the coordination and completion of projects. Supported
overseeing all aspects of projects for developing trends in costs and
savings in the legal industry. Set deadlines, assigned
responsibilities, monitored and summarized progress of project and sub-
projects. Prepared reports for upper management regarding status of
overall project. Reported to a senior project manager and head of the
LOC (Legal Operations Center) unit/department.
. Demonstrated knowledge and/or proven record of success in a project
engagement related to development of innovative initiatives related to
legal business practices.
. Demonstrated abilities as a team member understanding personal and
team roles; contributing to a positive working environment by building
solid relationships with team members; proactively seeking guidance,
clarification and feedback
. Responsible for end-to-end project management activities such as
project reporting, project planning, issue / risk identification and
tracking, scope management, preparation of formal presentations,
estimation, and other project documentation preparation in accordance
with professional standards for project management.
. Overseen, completed and executed internal status reporting to external
groups for the LOC (Legal Operations Center) and ensured all
requirements and standards were met.
. Conducted program/project meetings to address project status,
progress, and resource allocation when necessary.
. Supported communication and transparency across the teams and up to
Senior Leadership.
. Participated in defining time tables and project plans; analyzed and
estimated feasibility, risks, cost, time and resources using the PMI
PMBok and Agile methodology.
PepsiCo, Somers, NY (12/2013 - 3/2014)
Project Manager - Finance/Accounting
. Responsible for estimates, plans, schedules, monitors, evaluates
documents, and directs projects to ensure a complete business solution
is implemented.
. Assisted with production of project plans based on Project Management
methodologies for executing the project.
. Managed client and third party contracts as needed; ensuring projects
meet established time, cost, contractual and technical requirements.
. Defined and manage the project's change control procedures and
effectively utilizes all available methodologies and tools,
culminating in client acceptance of and payment for results.
. Conducted progress reviews with management within the realization team
structure, the client and account team personnel, providing
contingency and problem resolution plans as required.
. Generally managed one active project, but was also involved in
managing multiple projects depending on size and complexity.
. Assisted two directors and 1 Sr. Director of Trade with their project
plan deliverables.
. Conducted various routine meetings with senior managers in
understanding how data is stored and gathered within the company's ERP
management systems that the various departments used and conducted
business daily.
. Responsible for making sure sub plans are developed and key milestones
are met as well as any score carding and metrics around the project
plans.
. Utilized various Microsoft Office applications which included but not
limited to MS Word, PowerPoint, and MS Excel. PeopleSoft was also used
occasionally.
AMEX, New York, NY (4/2013 - 5/2013)
Project Manager/Business Analyst - iExcellence Mobile Governance Team
. Responsible for UAT test reviewing of PMP and Agile Methodology
developed digital strategies, standards and content requirements of
mobile applications, and website projects globally to ensure projects
are aligned with enterprise design, usability and technology standards
within our defined service level agreements.
. Liaised with key subject matter experts and global business partners
to identify opportunities to improve the efficiency of the iExcellence
review process and enhance our existing digital standards.
. Worked closely with iExcellence colleagues fostering effective working
relationships to ensure awareness of the iExcellence processes is high
among business partners, technology and agencies.
. Built strong relationships across global business partners, markets
and agencies, along with the ability to identify solutions, solve
problems, and respond to client service escalations.
. Reviewed projects with budget requirements and limits installed for
all organized and collected projects submitted into the Mobile
Governance Team Portal for approval.
. Assisted in the development & maintenance of team communications,
training materials and documentation as needed for the team.
. Managed and analyzed reporting packages, scorecards (data collection)
and ad hoc analysis as needed.
. Team lead for audits and any materials related (i.e.: checklists) to
ensure that the process meets regulatory standards and compliance.
. Documented business requirements and assisted in the user acceptance
testing for system/process improvements, proof reading mobile
applications, requirements gathering and assisted with all client
content writing.
Thomas Publishing Company, New York, NY (2/2013 - 4/2013)
Project Manager
. Managed and coordinated high volumes of project management activities
simultaneously that supported the creation and launch of client
website solutions for a high volume of projects.
. Performed all internal and external client facing communication tasks
during each phase of web solution projects, website content definition
and collection, website construction and launch.
. In a timely manner helped web solution clients in creating and
placement of content during the implementation phase of various
projects, along with helping clients with website formats and design
structures.
. Gathered, organized, documented and distributed web solution content
materials and direction to the Design teams.
. Helped escalate client service activities along with proofreading
websites, and website content writing.
. Communicated appropriately with all stakeholders during the
implementation phase of web solution projects.
. Provided clear project status and requirement information to internal
and external customer parties at defined intervals and upon request.
. Ensured target deliverables and completion deadlines were properly
monitored, managed and communicated.
. Escalated issues and topics as needed to management.
. Assisted in defining and refining web solution project management
procedures, tools and policies.
. Provided direct project and task support to management on an as needed
basis.
. Stayed abreast of the most up to date website solution techniques,
goals and quality standards.
Unilever, Trumbull, CT (8/2012 - 9/2012)
Project Manager
. Supported very busy Sr. Program Manager who dealt with high visibility
Projects/Programs on a global basis.
. Worked in a complex, global organization with many stakeholders, and
supported project management initiatives daily.
. Helped maintain all projects/programs on a daily basis by uploading
project action items, approvals, sponsors, risk, issues, PM
Risks/Impact,
and probability factors, possible vendor supporters, discussions,
change requests, project documentation, etc. (using Clarity)
. Communicated with all stakeholders and kept everyone in the Program
moving forward by maintaining and handling multiple project
initiatives, attended, conducted meetings, and maintained meeting
minutes.
Law Offices of Jason B. Kessler, Esq., New York, NY (4/2012 - 6/2012) &
(10/2012 - 12/2012)
Project Manager
Morgan Stanley Smith Barney, New York, NY (5/2011 - 9/2011)
Project Manager
Grey Global Group, New York, NY (8/2010 - 4/2011)
Assistant Project Manager
Traub Lieberman Straus & Shrewsberry LLP, Hawthorne, NY (9/2005 - 1/2009)
Paralegal/Legal Assistant
Project Manager/Assistant Web Developer, Computer MD, Inc., Harrison, NY
(8/2009 - 5/2010); (8/2015 - Present)
Junior Project Manager (Intern), The Wakeman Agency, White Plains, NY
(5/2009 - 8/2009)
EDUCATION:
MBA in Information Systems, Iona College, New Rochelle, NY, 5/2010
BBA in Computer Information Systems, Monroe College, New Rochelle, NY,
8/2007
Currently working toward PMP Certification
AFFILIATIONS:
. Project Management Institute (PMI)
. Association for Computing Machinery (ACM) - (daily skills training)
. PMI Westchester Chapter for Project Managers
. American Red Cross (ARC), Westchester Chapter Volunteer
TECHNICAL PROFICIENCIES:
|Software: |Basecamp (PM), MS Project, MS Excel, Outlook, PowerPoint, Word, Visio, |
| |SharePoint Designer, CA Clarity PPM, JIRA & Confluence (soft-skills), ERP |
| |Software, XpresScan, UAT & EUT Testing, Project KickStart, Project Vertabase,|
| |MS Office Suite, Mac Software: Help Desk Support, EditPlus, and GoToAssist, |
| |PeopleSoft, and QuickBooks |
|Methodologies: |Agile (Intermediate), Waterfall (Intermediate), Scrum (Intermediate), SDLC |
| |(Intermediate) |
|Systems: |SAP, Avaya Telecommunications, 3CX Telecommunications, PC-DOS, Timeslips |
| |9.0TCP/IP, FTP, and HTTP |
|Technologies: |WordPress, PHP, Java, HTML, Jpegs, Gifs, SQL(queries performed during |
| |graduate studies only), and Java Script, Final Cut Pro, |
| |Adobe Photoshop CS4 and CS5, Adobe Illustrator CS4, Adobe Dreamweaver CS4, |
| |and Adobe Flash CS4 Professional |
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