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1 Street Address BANYAN LANE
TAMARAC, FLORIDA, Street Address
PHONE NUMBER AVAILABLE
EMAIL AVAILABLE
TECHNICAL SKILLS SUMMARY
Windows servers 2003-2012, and active directory design, setup and implementation
Tadiran PBX and voice mail system management and end user provisioning
Linux experience performing monitoring and security reports and issues resolution
Knowledge of DNS, DHCP, Cisco firmware updates, Cisco network updates, Cisco Meraki
access points deployment and management
Cisco Unified Call Center management for 1500 users In Broward county
Sharps solutions for print management control and audits for billing cost center purposes
Shell scripting and conversion to executable to automate or perform large functions for large
scale jobs in environment
Experience with Solaris, Red Hat Linux, AIX and Centos in call center environment
Project Management using MS project Management software
Back-office knowledge and experience designing, deploying and training users on new solutions
Deployment and training of Apple IPad and IPhone for Airwatch and in house applications
Security monitoring and intrusion detection and elimination
Forensics as per request to comply with security policies
Auditing and reviewing of assets for new equipment purchasing and old equipment proper
certified disposal to comply with HIPPA guidelines
Commvault, Legato and Arcserve backup experience
Altiris and Ghost imaging
Lansweeper equipment, software and user auditing
EDUCATION:
Central New England College, Worcester, Ma 1985-1991
B.S Engineering in Electronics
Mount Wachusset Vocational School
Electronics, Computer Technician, Solid State Electronics
PROFESSIONAL EXPERIENCE:
Vitas Healthcare Network Systems Engineer Oct 2009 - Present
Fully responsible for the definition, design, implementation, security, operations, administration
and support of all technology for a hospice and hospital environment.
Project management to deploy new technical solutions, start new sites, and maintain resources
allocation within companys guidelines.
Setup and manage Windows 2003-2012 across main office and hospital units
Provide back office support for desktop, applications, security and staff training.
Ensure Active Directory access log review for user access and prevent unauthorized risks
Manage Tadiran PBX and Coral voice mail system
Handle punch down from PBX system to distribution block
Managed creation of new and old voice mail boxes
Monitor and maintain AT&T circuits and Cisco devices up time and functionality
Setup, install and monitor Cisco Meraki and Aruba access points
Monitor for malware and perform systems cleanup and forensics
Create VBS, and shell scripting to automate and manage daily roles in an automated way
Handle user tickets for support and problem resolution using Remedy
Perform backups using Commvault, and create copies for Legal department
Support the legal department in digitizing and numbering documents using Sharp OSA
applications
Support Apple devices deployment training, and issue resolution
Use Altiris for imaging and inventory control
Manage Active Directory for organizational units and user roles deployment
Use Linux for remote security scan and forensics
Cisco device management to ensure integrity of devices with network changes and user access
management for trouble resolution
Hilton Bentley and Bentley Hotels IT Manager Jul 2007 Feb 2009
Short term project to migrate all server technology from HP to IBM equipment
Ensure migration and interfacing of key card system, reservation, and vendor access with new
technology
Deploy and support Wi-Fi technology with Roomlinx to provide guest access points
Revamp network cabling clean up and new deployment throughout the hotels
Project planning for new implementations of network and point of sale technology for billing and
payment management
Managed Avaya PBX and voice mail system
Provide guest and staff support & training
Ryder Project Manager Mar 2007 - Jul 2007
Managed project to replace and deploy new network circuits to China, England and Brazil
Replaced and implement MPLS circuits to 300 locations
Managed to accomplish project without service interruption, within the milestones
Precision Response Corp. Systems Administrator, IT Manager Oct 1998 Mar 2007
Windows servers setup, implementation and support for 287 systems
Witness call center software setup and management to ensure call center resources availability
Right Fax server setup, configuration and support for fax services using Digilogic
New solutions design and proposals to upper management
Projects design and implementation
Business process development to comply with SarbanesOxley Act
Managed staff to support Solaris, Red Hat Linux, and IBM AIX environment for call center
solutions
SAN storage solution design and management using EMC technology on an 8800
Research and provide new solutions for return on investment options
Managed vendor negotiations, and contracts to reduce overall budget
Arcserve and Solaris Legato management for backups and recoveries
SIIA management and implementation to audit, inventory and comply with application licensing
requirements
Responsible for QA environment testing and sign-off on new applications deployment
Citibank, Core States, & Steward Weitzman Systems Administrator 1995 1998
Support Citibank network for ATM systems and implement new network solutions
Provided international remote technical support for Citibank for Brazil branches
Supported Core States finance Wall Street exchange network, servers, and all computers
Network Manager at Stewart Weitzman supporting IBM AIX for business transactions using EDI
Responsible for nationwide database updates, distribution and data integrity validation
Backups, network troubleshooting and disaster recovery
Digital Equipment Corp. (Compaq/HP) Field Service Engineer III Oct 1987 - Dec 1994
Field Service Engineer supporting VAX/VMS for New England customers, such as:
Federal Bank Reserve, Fort Deven , Post Office, and Boston City hall
Managed service center solutions, and repairs
Perform network design and implementation of DecNet
Technical writing of network procedures and implementation to establish clusters, and up-time by
using redundancy
Work on Pathworks and Alpha CPU project to test and deploy Windows NT
Perform business marketing and infrastructure solutions to existing and customers
Work on OFS, original Linux, Intel Solaris, Ultrix and mainframe management
Worked on sub component level troubleshooting and repairs
NEC Information Systems, Inc. Customer Services Engineer II Aug 1984 - Oct 1987
Reverse engineering to identify technical issues and design solutions
Reverse engineering to develop new technologies based on known products
Machine level programming to manage robotics division
Component level programming of solid state devices such as E-PROM and CPU s
Equipment repair for external customers
TECHNICAL:
Good standing member of IEEE (Institute of Electrical and Electronics Engineers)
Certifications In process to renew Microsoft, PMO, Linux, and CIS
NON-TECHNICAL:
American Management Association, Divinity, and Early Childhood Education
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