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Address: Street Address
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Human Resource Generalist | Manager
Change Management | Career Mapping | Contract Negotiations | Workforce Reengineering | Staff Management
Compensation and Benefits Administration | Executive Coaching | Organizational Design | Talent Acquisition
Qualifications Profile
Strategic, dedicated, and performance-focused professional, offering comprehensive experience in human resources functions, employee
relations, competency-based performance, and organizational needs assessment. Effective at implementing human resource strategies as
well as career development initiatives to attain company objectives. Adept at performing system enhancements to ensure service
accuracy and operational productivity. Knowledgeable of US federal laws and regulations, as well as Iraqi and Afghanistan labor
laws. Holder of Secret Security Clearance.
Professional Experience
Sally Port Global Services - Baghdad, Iraq | Jul 2014 Present
Human Resources Generalist
Expertly manage human resources plans and procedures for company staff; aid with the creation and implementation of personnel
policies and procedures; perform gap analysis to enhance staffing and onboarding process; and organize the Human Resources
Department policies and procedures practices for the Balad project. Provide expert supervision to the compensation program and
oversee and modify performance evaluation program. Assume accountability in supervising all forecasting for onboarding employees in
close coordination with project controls to guarantee position availability. Administer human resources information system records
and organize reports from database. Collaborate with the Finance Department regarding payroll resolution.
Key Highlights:
Contributed insights in developing departmental objectives and systems and in managing department initiatives.
Played a vital part in accomplishing the following initiatives:
Employee relations counseling, outplacement counseling, and exit interviews
Physical examination scheduling and medical clearance forms provision
Exempt and non-exempt employment verifications
Recruitment effort for all Foreign Nationals
Career mapping programs
Defense Base Act (DBA) claims processing
Request Forms and budget evaluation of added positions for government compliance
Staffing tracker updates and reports for onboarding Local National and Foreign National staff
Leave request, Airline Travel Request (ATR), and itineraries processing
Benefits administration including claims resolution, change reporting, and invoice verification
Rendered full support in generating evaluation reports, decisions, and results of the department on existing goals, as well as
offering new approaches, policies, and procedures toward continuous improvements of the department.
Observed strict compliance with Iraqi Government and Ministry of Interior policies and regulations.
Efficiently processed visa and recording information, as well as offer letters, physical examination, and new hire packet for all
Balad staff including FNs and USN in compliance with the Iraqi government.
Led efforts in handling and processing visas including multi-entry and exit, emergency visa, Memorandum of Incorporation (MOI)
submission of Sally Port staff, subcontractors and clients.
DynCorp International - Kandahar, Afghanistan, LOGCAP IV | Feb 2012 Jul 2014
Human Resources Generalist-Senior Human Resource Supervisor
Supervised the implementation of established HR policies and procedures including employee relations, salary requirements,
employment benefits, training, labor relations, safety, and special projects. Facilitated training and career advancement of staff,
assessed needs, and delegated responsibilities to meet set timeframe. Systematically prepared required reports and researched in
creating policies and procedures in adherence to the US Army Logistics Civil Augmentation Program (LOGCAP IV) regulations. Carried
out employee data filing, benefits administration, and internal and external reporting requests.
Key Highlights:
Played an instrumental role in investigating employee relations issues including Equal Employment Opportunity and DI hotline
matters.
Capitalized on industry expertise in generating contracts, FSA renewals, performance evaluations, notifications, promotions and
terminations, and salary administration.
Applied knowledge in developing solutions and new processes to meet staffing demands and organized security clearance notifications
to staff for evaluation requirements for LOGCAP IV.
Effectively functioned as key person in charge of acknowledging contact for benefits, policy and procedure, and employee-related
concerns.
Played a pivotal role in administering the annual Foreign Service Agreements for expatriates and foreign nationals.
Focused on processing employee applications, vetting packages, and leave of absences, and newly hired documents, as well as creating
weekly report on human resources Common Access Card (CAC) retrieval.
Perdue Farms - Dillon, SC, USA| Aug 2008 Jul 2011
Associate Relations Representative-Human Resources (Generalist)
Held full accountability in the overall recruitment process, employment procedures, and staff records legal compliance; as well as
benefits and long-term staffing strategies. Assumed lead role in compiling records and performing various functions including wage
administration, payroll, and retention planning. Assessed and supervised staff benefits and compensation including health dental,
vision, American Dental Association (ADA), workers compensation, equal employment opportunity, Health Insurance Portability and
Accountability Act, and Family and Medical Leave Act. Displayed expertise in assessing and arranging monthly safety case management
and safety steering meetings.
Key Highlights:
Strategically produced and enforced rules and regulations, structured pay and job classification, and managed salary programs for
associates.
Developed and effectuated initiatives to lessen turnover rate as well as directed projects and training programs for management and
associates.
Actualized programs regarding training, safety, occupational safety and health administration compliance, and Quality Assurance.
Earned 95% success rate by coordinating General Educational Development (GED) and English as a Second Language (ESL) classes for
associates.
Maintained engagement during unemployment hearings with 98% success rate.
Earlier Career
Fort Bragg Transition Center - Fort Bragg, NC, USA
Human Resources Assistant
United States Army - Schofield Barracks, HI, USA
Human Resource Manager
Central Texas College - Schofield Barracks, HI, USA
Human Resource Development Instructor
Albany Police Department - Albany, GA, USA
Human Resource Manager
Education
Master-Doctor of Business Administration, In Progress: Expected May-2017
Southern New Hampshire University | Manchester, NH
Master of Science in Administration, Major in Public Administration and Human Resources
Central Michigan University | Mount Pleasant, MI
Bachelor of Science in Criminal Justice - Albany State University | Albany, GA
Senior Professional in Human Resources Certificate: In Progress
Professional Training
Six Sigma Course | Equal Employment Opportunity (EEO) Training | Occupational Safety and Health Administration (OSHA) | Sexual
Harassment in the Workplace | Bribery and Contractual Requirements
Identity and Documents Screening | Compensation Benefits: Cost Containment Audit and Legal Risk
Exempt or Nonexempt? Coping with Tougher DOL Enforcement and New Proposed Regulation
Awards
Employee of the Month | Joint Service Achievement Medal | Joint Commendation Medal
Overseas Service Ribbon | Army Commendation Medal | Army Achievement Ribbon
Best Policy Practice and Implementation | Best Quality Containment Analysis
Activities
Volunteer, Find-A-Friend at risk youth
Volunteer, Adult Literacy Center
Volunteer, Feed the Homeless
Volunteer Role, Salvation Army
Technical Acumen
Human Resource Management Systems:
ADP Payroll system, HR Plus, Humanic HR, JAMIS payroll system, Kronos, OHM Systems, Oracle, PeopleSoft, and Taleo
Microsoft Office Applications:
Word, PowerPoint, Access, Outlook, Publisher, SharePoint, and Documentum
Others:
Adobe Illustrator Cigna Envoy, and Sector Database
Operating Systems:
Windows and Macintosh
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