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Click here or scroll down to respond to this candidate Candidate's Name
Street Address Elderon Dr.
Wilmington, DE Street Address
Phone: PHONE NUMBER AVAILABLE
Email: EMAIL AVAILABLE
Objective: Position in Information Technology with learning and growth potential to contribute to a companys
productivity and revenues. I am a highly motivated logical Systems Professional who thrives in a
problem-solving environment. I need little or no supervision and tackle assignments with a sense of
urgency.
Availability: Two weeks to current employer.
Experience:
DTI Systems Engineer (Consultant PSCI) 07/2015 to 09/2015
Designed enterprise level server systems for architecture approval. Once approved built Windows
2012 and OEL 7 severs to match approved designs using ESX VMware. Supported middleware
applications and multiple operating systems.
SevOne Systems Engineer (Consultant Yoh) 01/2015 to 04/2015
Work with QA team writing test cases for the current release of the NMS product. Creating VM labs
with vCenter vSphere and Jenkins using Chef, to test different patch levels and mimic the clients
environment. Supporting phase 1 and phase 2 Linux clusters for regression testing. Work with
Gentoo Linux daily for CLI testing, tuning, mild bash scripting.
Comcast Systems Engineer (Consultant Experis) 8/2014 to 12/2014
Deploy Oracle and CentOS Linux servers for Oracle and Cassandra databases. Once deployed, using
cobbler and puppet, configure and tune servers as per the database administrators specifications.
Support all department DB servers and assist in day to day System Administrator duties. Wrote
several bash scripts to automate processes done on a daily basis.
JPMC Systems Engineer 05/2011 to 5/2014
Monitor the Operating Systems, Applications, Jobs, Performance and File structure of over 17,000+
Unix and Windows servers using the following toolset; IBM Tivoli Management ITM5/6, Netview,
Wily, BSM/Topaz, Aternity, Tivoli Workload Scheduler, Sitescope, Empirix, and SCOM. Installed
TWS, latest version, form DEV, QA, UAT/ITE and installed in production without any production
downtime. Configured and supported Websphere for TWS. Successfully combined three separate
SharePoint sites into one site cutting cost by 60%. Installed and configured Splunk into production.
Performed on an On-call support rotation once every four weeks, during which time I was
responsible for all North American tickets and emails.
Comcast -- Systems Administrator (Consultant Apex Systems) 10/2010 to12/2010
Troubleshooting and testing releases of Java builds from the application team. Server deployment
coordination of cross functionality with QA, Apps, and Engineering teams to smoke test latest
product release. Fix any issues and/or escalate issues to the proper channel. Tools used: Splunk,
CloverETL, Confluence and Jira. Use of scripting languages: Ruby, Perl, Bash, and Korn shell on
Linux Centos servers.
JPMC -- Systems Engineer (Consultant SGA) 11/2008 to 10/2010
Upkeep of AIX, Sun, Solaris, and RHEL Linux servers, including file system maintenance, restoring
files through TSM and Netbackup, proactive monitoring of runaway processes, maintaining file space
standards, upgrading and patching the OS, applications, GPFS, SAN, NAS, and database systems.
Execution of daily activities for Enterprise Management processes, manage and support of over 3400
ITM nodes including Windows 2000 2008 servers and the UNIX systems mentioned above. Track
changes with Change Management/Release Management proprietary tool, and Peregrine (incident
management) ticketing application. Tools used daily: Tivoli Netview, TME10/Tivoli, Framework,
Tivoli Distributed Monitoring, Tivoli Monitoring, Tivoli Enterprise Console, ITM Oracle, ITM SQL,
TWS Tivoli Work Scheduler, IBM Web Health Console, VMWare Virtual Center. Write Perl and
shell script daily to integrate with Tivoli monitoring tools for custom monitors and general time
saving tools.
Host My Site.com Server Administrator 01/2008 to 10/2008
Ensure the health and maintenance of all servers on the Network including Windows 2000 2008
servers, RHEL, SUN, Solaris, CentOS, Ubuntu, and Fedora. Oversee server deployments,
manage/maintain server patches and the network structure. Research, test, and deploy new server and
networking technologies. Provide and maintain server & project documentation. Maintain accurate
inventory controls on a daily basis. Perform hardware testing, restore, and replace servers when
necessary. Regularly perform Unix, Linux and Windows updates and apply patch fixes. Monitor
shared server slot availability and deploys new servers, as required. Monitor server & network
performance and respond to incident reports. Troubleshoot, identify and resolve incidents reported.
Assist in daily duties such as resolve problem tickets, server builds, Juniper and Barracuda firewall
installations, and backup audits.
First Data Corporation -- Sr. Operation Process Analyst 10/2006 to 01/2008
Monitor UNIX, Windows, and Tandem platforms thru CA products such as Enterprise Management
and Uni-center. Upon detecting an alert for hardware and/or software products, analyze the problem
and fix the issue. Specialize in all Prepaid accounts such as gift cards and payroll cards including all
URLs and customer service tools. Oversee all Change management tickets to Prepaid applications
and verify successful implementation. Retrieve, research, and verify all ATM transmissions through
Connect Direct and Epix for the Star Northeast platform.
Bank of America System Administrator (Consultant MISI) 12/2004 to 10/2006
Supported various Unix Operating systems, including, HP-UX, Sun OS/Solaris & Linux, and
supporting many different application Technologies, such as Bea Tuxedo, SunOne-iPlanet and IBM
Web Sphere. My team and I worked closely with first tier help desk support analyzing situations to
determine appropriate responses, resolved most issues, and discerned which issues needed to be
escalated to the next tier of support and to management. We owned the problems from fault
detection, diagnosis & repair, to root cause analysis and long-term problem resolution. I provided
technical guidance to my peers, acted as an in-team escalation point, and helped them grow
technically, instilling in them a better understanding and a reliance on best practices in an
environment of 350 plus servers.
Hospital Billing & Collection Services System Programmer 04/1996 to 10/2004
Management of all incoming and outgoing encrypted file transfers, using PGP, SSH, MD5, and VPN.
Managed all server and file backups of complete network using Time Navigator software. Completed
disaster recovery of all servers and files. Maintained current patch levels on HP-UX and Redhat
Linux servers. Wrote Perl scripts to monitor and manage disc utilization. Managed CVS and
installed application code into production. Deployed LDAP throughout Unix environment. Led the
standards and exit code committee. Maintained UC4 scheduling software and scheduling of all
application programs. Enforced security and permissions standards on all servers.
Skills: Technical Skill Summary 18 years of experience in IT supporting large Unix production
environments, comprised of SUN, AIX, HP-UX, Linux and 50 + production applications globally.
Created and collaborated on hundreds of Perl and Shell scripts. Scripts have resulted in significant
gains in savings, time, and reduction in time of problem resolution. Expert in Unix shell scripting
with ksh (Korn), csh (Posix/Bourne), awk, Perl. Experienced Unix administrator: file systems,
hardware troubleshooting, e.g. system logs, diagnostics for disks, interfaces, SAN.
Operating Systems
Expert with HP-UX11i/11/10.2 and Sun Solaris PHONE NUMBER AVAILABLE, SunOS
Expert with AIX, Linux
2
Proficient with Sun Disk Suite, LVM, and Veritas Volume Manager
Proficient with IBM ITM, TWS, Netview, and JSC
Proficient with Microsoft Windows, Windows 95 - 7, Windows server 2000 - 2008
Comfortable using Veritas Netbackup, and Backup Express
Hardware
Sun Microsystems: E10000, E4500, Sunfire V880, ultra Sparc Stations
HP-UX: 9000 RP8420/N-class/L-class/K-class/A-class
Nokia: Firewalls and VPN servers
Dell: 1850, 1950, 2950, and MD3000
Supermicro: 6013, 6014, 6015, and 811T
Storage Solutions: EMC Clarion, EMC Symmetrix, Plasmon/Filenet Optical Storage, ADIC Jukebox
Education: Credit Courses in Computer Information Systems and Software Technology Delaware Technical
and Community College, Wilmington Delaware, including Operating Systems, Database
Technologies, Networking & Software Engineering
References upon request
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