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Candidate's Name
Street Address Center Road #308
Bedford, OH Street Address
PHONE NUMBER AVAILABLE
EMAIL AVAILABLE
SUMMARY
Attentive and dedicated Customer Service/Financial Services Representative
professional offering proven experience assisting customers and revolving
issues.
RELEVANT SKILLS
. Ability to effectively work independently as well as a member of a
team
. Highly organized and detail oriented, excellent multitasking abilities
. Skilled with accurately handling financial transactions and superior
cash drawer balancing
. Knowledgeable with medical office terminology and procedures, medical
coding, health insurance procedures, and pharmacology,
. Computer skills: Microsoft Word, Excel, Type 55 WPM, 10-key, 7,000
KPH
Employment
Family Caregiver, Full-time caregiver for family member, Bedford, OH 02/09-
05/15
Managed all financial matters including budgeting, paying bills, and
reconciling checkbook. Provided household management and transportation.
Teller, Dollar Bank, Maple Heights, OH 07/07-02/09
Provided customer service by assisting with questions and referring
customers to the appropriate representative. Promoted the bank's products
and services to meet customer needs. Accurately processed transactions
including deposits, withdrawals, check cashing and payments, and maintained
records of all transactions.
Customer Service Rep, Blonder Home Accent/Volt Employment, Cleveland, OH
02/06-06/06
Answered customer calls and handled diverse calls in a call center
environment. Resolved complex problems and accurately entered information.
Teller/Assistant Manager Trainee, Chase Bank, Bedford, OH 03/05-01/06
Performed Teller responsibilities described above. Assisted the branch
manager and assistant manager with improving tellers' transactions,
customer service and productivity.
Unit Secretary (Externship), South Pointe Hospital, Cleveland, OH 10/04-
03/05
Answered phones, assisted callers, scheduled appointments, transcribed
doctors' orders, organized patient charts, entered appropriate coding for
medications , interacted with lab to ensure correct tests were performed,
completed admission and discharge paperwork
Education
Medical Secretary Certification, Cleveland Institute Of Dental and Medical
Assistants, Cleveland, OH
High School Diploma, Cleveland Christian Academy, Cleveland OH
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