Candidate Information Name Available: Register for Free Title Medical Office Adminstrative Target Location US-MS-Jackson Email Available with paid plan Phone Available with paid plan	20,000+ Fresh Resumes Monthly     View Phone Numbers     Receive Resume E-mail Alerts     Post Jobs Free     Link your Free Jobs Page     ... and much more Register on Jobvertise Free
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                                   Candidate's Name
                                   Street Address  Ponderosa Drive.
                                     Jackson, Ms Street Address
                                 Cell phone: PHONE NUMBER AVAILABLE
                             Email: EMAIL AVAILABLE


OBJECTIVE

To obtain a challenging, growth-oriented position with an organization where a strong
Background of refund processing, customer service, financial counseling, medical coding and
insurance billing will be of value, and where exceptional organizational, time-management, and
communication skills are essential. Also, willing to expand my current knowledge and learn new
skills to fit the needs of the organization.


EMPLOYMENT HISTORY

9/2002   11/2014    Refund Specialist
              St. Dominic Hospital, Jackson, MS

-Audits overpaid accounts.
-Processes refunds to patients and insurance companies.
-Takes calls regarding overpayments.
-Refunds Medicare, Medicaid, and Commercial Payors.
-Answers mail.
-Compiles spreadsheets.
-Researches unclaimed money.
-Transfers credits to open accounts.
-Submits adjustments.


1993   2002    Medical Biller
              Miami Valley Hospital, Dayton, Ohio

-Completed medical transcribing.
-Completed medical coding and billing.
-Verified insurances.
-Set up payment arrangements.
-Answered phones.
-Completed financial counseling.
-Completed other duties as assigned.



1997- 1998    Part-time ER Supervisor
               Miami Valley Hospital

-Supervised four employees.
-Entered patient data.
-Completed financial counseling.
-Collected patient co-pays.
-Admitted patients.
-Completed medical coding and transcriptions.


1988 - 2002      Customer Service Representative
                Miami Valley Hospital, Dayton, Ohio

-Answered phone.
-Entered patient data.
-Addressed patient concerns and special needs regarding payment plans.
-Resolved credit balances.
-Adjusted credit balances, adjusted bankruptcy balances, matched benefits, and applied other
discounts.
-Worked with various departments to resolve patient complaints and other issues regarding
account activity.
-Completed other duties as assigned.


1983 -1987     Assistant Teacher
              Helping Hands Learning Center, ST. Louis, MO

-Assisted Autistic children w/teacher.
-Taught class in teacher absence.


EDUCATION

-Office Assistant, Phillips College (1982), Jackson, MS
-Diploma, Carthage High School (1981)


SKILLS

-Superb organizational skills, excellent written and oral communications skills.
-Proficient in MS Word, Excel, PowerPoint, and various other operating systems
-AS400/DAR Systems.
-Next Gen Systems.

References available upon request