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Street Address |H: PHONE NUMBER AVAILABLEE: EMAIL AVAILABLE
Summary
Quality Assurance Manager
Highlights
7+ Years Quality Assurance Experience
Skills
Quality Assurance Purchasing and Procurement
Unsurpassed Work Ethic Productivity Improvement
Organized Troubleshooting
Detail-Oriented Superb Time Management Skills
Ability to Handle/Resolve problems Food Production Quality Knowledge
Leadership Skills Willing to Work Under Pressure
Team-Oriented Reliable and Punctual
Consistently Complies with Policies and Procedures Computer Proficient
Excellent Multi-Tasker Uses Proper Sanitation Practices
Flexible Schedule Professional Demeanor
Able to Work in a Fast Paced Environment Quick Learner
Experience
Asher s Chocolates., 19 E Susquehanna Avenue, Lewistown, PA 17044
Sales Clerk 11/05 3/07- Present Quality Assurance Manager
Monitor product consistency throughout the production cycle, including quality checkpoints and take
corrective actions, to resolve any issues or nonconformities.
Manage the production employees and work with the head departments and plant manager on a daily
basis to keep current to the FDA standards and guidelines which change constantly, handle customer
service complaints and returns in a timely and professional manner, conduct monthly food safety and
food security audits and labeling audits to make sure our product is of the highest quality possible,
conduct monthly food safety and food security meetings, conduct daily finished goods testing for
microbials and monthly environmental swabbing.
Create our HACCP/GMP programs and all documentation pertaining to it, maintain and implement all
GMP/FDA rules and regulations as well all QA paperwork, such as SOP's, SSOP, COA's, Flow Charts,
Hazard Analysis, Product Specifications, etc., scheduling and maintaining the sanitation department,
maintain and schedule all outside contractors, such as pest control, water company, scales calibrators,
uniform rental, machinery pm or repair, order and monitor supplies, such as gloves, thermometers,
kitchen supplies and microbial testing supplies, etc., check and monitor all incoming, raw materials and
packaging materials for non-conformances and labeling issues, root cause analysis, shelf life studies,
mock recalls, corrective action and re-validations, if needed, job knowledge current updates by and
training courses and seminars/webinars, websites, etc., create all HACCP/FSMA/Food Safety/Security,
etc training materials and conduct our annual HACCP/FDA employee training classes for the past 7
years, organize and lead our 3rd party HACCP audits and prepare our company for the highest score
achievable every year by constant monitoring and managing of employees and product to be of the
highest quality possible.
We received an excellent score every year.
Answered all incoming calls, customer service, ordered and invoiced customer's products, accounts
payable/receivable, record /book-keeping, word processing and filing, and helped HR with payroll,
workman's comp and medical insurance
Hersha Hotel Management, 148 Sheraton Drive, New Cumberland, PA 17070
Receptionist 08/98 -09/99-01/2003 Assistant General Manager
Managed all incoming/outgoing calls to support Corporate office and staff of 37 hotel/motel managers,
filing, data-entry, record/book-keeping, accounts payable/receivable, office supply purchasing and
inventory, mail distribution, promoted to Assistant General Manager after a little over a year, assisted in
managing a 174 room hotel, responsible for overseeing daily operations of hotel guests and staff,
customer service, managed front desk, purchased all hotel supplies, received and answered all incoming
calls, customer service, ordered and invoiced customer's products, accounts payable/receivable, record
book-keeping, word processing and filing, I was responsible for the training and managing of 13
employees.
Education
Professional Trainer Certification for Food Safety, Food Safety Manager and HACCP 1 and 2
WARFA- Wholesale and Retail Food Alliance 2014
Food Safety Manager Certification
NFRSP-National Registry of Food Safety Professionals 2013
HACCP 1 and FSMA Certification
Rutgers University 2012
Food Defense Coordinator
AIB 2012
Food Safety and Sanitation for food Manufacturer s Certification
Penn State University 2009
HACCP 1
Rutgers University 2008
HACCP Fundamentals
Penn State University 2007
High School Diploma- Business/Required
Lewistown Area High School 1986
References
REFERENCES AVAILABLE UPON REQUEST
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