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Receptionist Patient Coordinator Resume ...
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Title Receptionist, Patient Coordinator
Target Location US-NC-Lexington
Email Available with paid plan
Phone Available with paid plan
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6019 S NC Highway 150

Lexington, NC Street Address

PHONE NUMBER AVAILABLE

[Website]

EMAIL AVAILABLE

Candidate's Name

     OBJECTIVE        To always be committed to continuous learning and improvement!

       SKILLS &       I have always been a self-starter, motivator and have always been a team player. I take pride in my
                      work and take pride in always learning new things to help me and co-workers every day. I have
      ABILITIES
                      always been able to multi task when needed to help other employees as well as myself. I have over 30
                      years computer skills as well as people skills. I love dealing with the public and do not show anything
                      but respect and try to help each customer or patient!

                      FINANCIAL/PATIENT COORDINATOR: DR. SARAH E. FRYE, DDS
   EXPERIENCE
                      1999-Present

                      For the past 15 years I have talked to Patients about their treatment plans scheduled a variety of
                      appointments which could encompass several fillings or a complete dental makeover. Also, how
                      financially this can happen. Handled all types of loans to obtain financial issues so people can have
                      that smile they want and stay out of pain. This is a very gratifying element of my job, because it
                      changes people s lives forever. I am very comfortable scheduling and talking to patients on the phone
                      or in person. If you are happy with yourself and feel great, you will radiate this to every one you
                      come in contact with.

                      I also verified all insurance plans for patients and pre-treated for their treatment and then worked out a
                      plan to continue. I verified all insurance claims if any issues erupted. But making sure of their
                      insurance will make their surgery or any treatment a little less stressful especially conveying this in a
                      caring manner. I was also in charge of all Medicaid and daily used NC Tracks.

                      I also handle all billing monthly, collections and place accounts with a collection agency. I try to talk
                      with people and be on their side and at the same time make sure they understand at a certain point
                      there are no other options. This approach seems to work well, since you are on their side, as well as
                      the dentist because ultimately this is your job.

                      I am very familiar with doing Anterior, Bicuspid and Molar Root Canal Therapy.

                      Also I work on minimal computer issues in the office and give advice one any issues other employees
                      are having problems with.

                      We are a very fast paced office which I do like (we see approximately anywhere from 35-50 patients
                      daily, I feel all patients are created equal and must be treated in a very pleasant and professional way.
                      Also I helped and also did many events to help Dr. Frye (Business & Personal). Including decorating
                      her home for holidays, planning events, Candlelight and even her son s engagement party.

                      We also did Receptions to bring in new patients and business to our practice. For example, RCR
                      Racing and New Bridge Bank.

                      This is definitely a passion I have, being associated with people, events and engaging with companies
                      and meeting people. To me this element is very satisfying.

                      Lexington is such a great city, that is growing with unlimited potential.


                      ENERGY UNITED (DAVIDSON EMC)
                      1989-1999

                      Everything with this job related to Power which is an essential to everyday life, I set up all new
                      accounts when people moved to this area or to a different place , this also includes face to face and
                      telephone calls. Also, I handled front desk cash registers collecting bills and formulating daily bank
                      deposits. Also served as Interim Customer Service Manager for 6 months supervising 10 Customer
                      Service Representatives. Presenting training in District Office and several other offices, traveling to
                      Denton, Statesville, Mocksville, Madison and Cornelius.



                      Lexington Furniture Industries

                      1977-1989

                      Customer Service Representative

                      Answered phone and produced orders followed them thru to shipping and also handled customer
                      complaints

                      ASHEMORE BUSINESS COLLEGE
         EDUCATION
                      Took all courses to graduate as Executive Secretary. But many other electives were chose that have
                      been very essential thru life.

   COMMUNICATI        I was chose @ Ashmore to attend a meeting of all executives and the president when they were
                      merging Davidson County Community College and Ashmore, I took all minutes for this meeting and
           ON
                      translated into a booklet as a reference for president for Ashmore.

                      AT ALL MY JOBS, MY FELLOW EMPLOYEES SEEM TO GENERATE TO ME WITH ISSUES,
         LEADERSHIP
                      BECAUSE I HAVE ALWAYS FELT YOU ARE TO DO WHAT NEEDS TO BE DONE FOR THAT
                      BUSINESS. YOU ARE THERE TO BE A POSITIVE INFLUENCE AND ALWAYS PRESENT
                      YOURSELF AND ALL OTHERS INVOLVED IN A PROFESIONAL AND CORRECT WAY AS TO
                      BENEFIT YOUR JOB AND EMPLOYER!



                      I LOVE TO HELP PEOPLE AND THAT HAS ALWAYS BEEN A LARGE PART OF MY JOBS. I
                      AM VERY PASSIONATE ABOUT HELPING PEOPLE.



                      I DO THINK I WOULD BE AN ASSET TO YOUR BUSINESS WITH THE PREVIOUS
                      EXPERIENCE EACH JOB HAS GIVEN ME IN CUSTMER SERVICE. I AM AVAILABLE TO
                      START IMMEDIATELY. THANK YOU!

                      DR. KAREN LANIER PERIODONTIST-HIGH POINT, NC PHONE NUMBER AVAILABLE
     REFERENCES



Page 2
         PHONE NUMBER AVAILABLE

         Mr. Richard Goff Owner Masterwrap & Co., Welcome, NC

         PHONE NUMBER AVAILABLE

         Mr. Mike Turlington, Turlington & Associates CPA, Lexington, NC 27292

         PHONE NUMBER AVAILABLE

         Ms. Paula Turlington, Owner SII Dry Kilns

         PHONE NUMBER AVAILABLE



         AVAILABLE TO START ASAP

         Thank you!




Page 3

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