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        Candidate's Name
Street Address  Village Court Drive 	Phone: PHONE NUMBER AVAILABLE
Dover, PA Street Address 	Email: EMAIL AVAILABLE

PATIENT REGISTRATION PROFESSIONAL
A results-oriented Patients Registration Professional with 6+ years of experience greeting incoming patients, distributing paperwork, entering in pertinent information, including insurance and demographic, and handling the processing of insurance in a busy medial office setting. Proficient entering and verifying all patient demographics and billing information at time of check-in. Adept at collecting and recording co-payments, completing forms, and obtaining required signatures. Excellent communicator with the innate ability to manage multiple projects with competing deadlines.

AREAS OF EXPERTISE
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 X	Electronic  Health Records (EHRs)
 X	Insurance Benefits
 X	Patient Admissions	 X	Clerical Tasks
 X	Managing Records
 X	Making Appointments	 X	Financial Transactions
 X	Written/Oral Communication
 X	Patient Care/Service


PROFESSIONAL EXPERIENCE
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WELLSPAN HEALTH, YORK HOSPITAL, YORK, PA 	8/2012  V 10/2014
REGISTRATION SPECIALIST
 X	Greeted patients in a friendly manner and collected accurate financial, biographic, and demographic information to initiate pre-admission assessment process.
 X	Received and recorded patient referrals for admission and prepared patient charts, pre-admissions and consent forms.
 X	Entered orders into the EMR system efficiently and without errors.
 X	Updated patient financial information and verified insurance benefits to determine if insurance coverage meets appropriate standards.
KEY ACCOMPLISHMENTS
 X	Requested by upper management to assist in the maintenance of medical charts and EHRs with tasks, such as filing, Op Reports, test results, and home care forms.
 X	Recognized for treating all patients, their families, visitors, peers, staff and providers in a pleasant and courteous manner.

WELLSPAN HEALTH, THOMAS HART FAMILY PRACTICE, YORK, PA 	3/2008  V 3/2011
PHYSICIAN OFFICE ASSISTANT/REFERRAL SPECIALIST
 X	Responded to telephone inquiries, screened calls to determine nature and urgency of inquiry, and scheduled appointments with practitioners.
 X	Acquired insurance authorizations for procedures and tests ordered by the attending physician.
 X	Performed insurance verification and pre-authorizations.
 X	Checked out patients and scheduled return and/or referral appointments.
KEY ACCOMPLISHMENTS
 X	Noted for providing exemplary patient service.

Career Note: Also worked for Cintas as a Sanis Tech, for Commerce Bank as a Customer Service Representative, and for People Staffing as a Staffing Coordinator and Operations Manager.


EDUCATION
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Currently Pursuing:
Associate of Science, Healthcare Management, HACC, York, PA
Associate of Science, Medical Secretary, Yorktowne Business Institute, York, PA (2008)
Certified Healthcare Access Associate (CHAA)

TECHNICAL SKILLS
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Allscripts, EMR, ECARE, insuranceEclipses, PowerChart, & MS Office