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Click here or scroll down to respond to this candidateCandidate's Name D. LEAKE
Street Address Burlington Ave Apt A
Durham,NC Street Address -4205
E-Mail: EMAIL AVAILABLE
PHONE NUMBER AVAILABLE
PHONE NUMBER AVAILABLE
Objective: To Obtain a Customer Service Rep position with Your growing Company and learn new skills and execute my multilayer abilities.
EDUCATION
DURHAM TECH COMMUNITY COLLEGE, JULY 2013
CERTIFICATIONS: Wastewater Treatment Plant Operator, Asbestos worker Abatement, Lead Worker Abatement, 10 Hour OSHA General Industry, 40 Hour HAZWOPER, First-Aid/CPR
NORTH CAROLINA CENTRAL UNIVERSITY,1998 BA, Management
CLARK ATLANTA UNIVERSITY, 1991-92
COMPUTER SCIENCE
WORK EXPERIENCE
(September 2013-Present) United Parcel Service, Durham, NC
Customer Counter
Shipped packages
Received packages
Drop/Pick Up
(February 2003-July 2013) Measurement Inc. Durham,NC
Reader (seasonal school months)
Scored Essays
Operated(Customer Service Rep) in the Michigan Call Center
Coordinated Warehouse
(February 2004-July 2009) FedEx Ground Durham RTP,NC
Package Handler
Unloaded Van line
Loaded Van Line
Swacked/Scanned Packages
Operated Forklift/Picker/Hand Jack
Promoted Warehouse safety
(September 2002-February 2004) BlueCross BlueShield of North Carolina Durham,NC
Customer Service Representative Inbound/Outbound/Kelly Temp Service
Verified Customer benefits according to their benefit year
Checked Customer Status
Read CPT Codes
Utilized Power, MHS,CMID,Cubs,ANSWER programs
Adhered HIPPA guidelines
(June 2001-September 2002) Wyndham Garden Hotel 5 Star Durham RTP,NC
Guest Services Front Desk/Night Audit/Van Driver
Provided excellent Customer Service to ensure a pleasurable stay and repeat business
Handled Front desk responsibilities or greeting customers, assisting with any needs during hotel stay, check in/out
Computed Night Audit to balance profits/losses |
