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EMAIL AVAILABLE
Miami, FL PHONE NUMBER AVAILABLE
SUMMARY
Proactive, performance focused Banking and Credit Union Professional with vast experience in residential,
commercial mortgages, consumer and credit card loan servicing sector, including escrow and default
administration, customer service, ARM adjustment, loan booking, payment processing, payoff lien release, REO
liquidation, post-closing final documentation audits. Recognized for getting the job done right the first time,
while training and developing highly effective teams in fast paced multicultural environments. Other areas of
strength include:
Regulatory Compliance | Re-finance & Foreclosure | Quality Control | Process Optimization | Vendor
Management | Problem Resolution/ Title & Closing Management
PROFESSIONAL EXPERIENCE
KORTH DIRECT MORTGAGE INC 2021
Loan Servicing Manager
Manage servicing processes for residential multi-family and commercial RE loan portfolio. Including loan
booking, payment processing, escrow processing and analysis, reserve disbursements, bank and general ledge
reconciliation, pre and post-closing audits.
BRIGHTSTAR CREDIT UNION Sunrise, FL 2018 - 2021
Assistant Manager Lending Services
Manage servicing processes for residential and commercial RE loan, consumer loan portfolio. Supervise team of
5 administrative professionals in day to day customer service of HELOC loans, consumer loans and credit cards,
including post closing.
CITY NATIONAL BANK OF FLORIDA Miami, FL 2017 2018
Assistant Vice President Loan Servicing, Escrow Supervisor
Managed servicing processes for residential and commercial RE loan portfolios. Supervised team of 6
administrative professionals in day to day Escrow, Collateral Release and Letters of Credit logistics.
RED CREEK LOAN ASSET MANAGEMENT SERVICES Miami, FL 2015 2017
Loan Servicing Collateral Analyst
Reviewed sub-performing and non-performing residential mortgage loan portfolios for 3 loan servicing
companies. Maintained open line of communication with vendors, loan servicing entities and documents
custodian.
Analyzed loans collateral documents, identified discrepancies and worked with 3 services to clear title
deficiencies and breaks in chain of title; ensured title insurance policy accuracy.
Examined loan inventory and exception reporting to evaluate risk.
OPTIMUM BANK Ft. Lauderdale, FL 2012 2014
Vice President Loan Servicing
Reorganized servicing processes for residential and commercial loans, payment processing, loan payoff and
releases
Reviewed loan commitments that experienced write-off provisions and foreclosure process,
documented findings and ensured compliance with internal and FDIC regulation.
Oversaw loans post-closing review, loss mitigation, foreclosure, bankruptcy and REO management /
liquidation.
Identified commercial loans interest discrepancies resulting from incorrect assignment of residential
mortgage terms, which facilitated collection of approximately $82K in interest year over year.
AMERICAN RESIDENTIAL EQUITIES, LLC Miami, FL 2004 2012
Senior Due Diligence / Collateral Analysist / Loan Servicing
Implemented due diligence program for purchase and sale of residential loan portfolios
Managed life-cycle of mortgage loan servicing processes serving as Liaison between third party loan sub-
servicer and American Residential Equities.
Controlled and audited mortgage documents.
Rejoined American Residential Equities for brief period in 2014-2015 to assist with various projects.
TRANSSTATE TITLE INSURANCE COMPANY Miami, FL 2003 2004
Real Estate Closing Manager
BERMAN, RENNERT, VOGEL & MANDLER, PA Miami, FL 2000 2003
Residential Closing Coordinator
ADDITIONAL EXPERIENCE
Independent Consultant / Mortgage Servicing Auditor
BANKUNITED, FSB Miami, FL
Division Vice President Loan Servicing Manager (Residential Portfolio)
JEFFERSON NATIONAL BANK Miami Beach, FL
Assistant Vice President Mortgage Loan Servicing Manager
BANKATLANTIC, FSB Ft. Lauderdale, FL
Vice President Loan Servicing Operations Manager
PROFESSIONAL DEVELOPMENT & TRAINING
Certified Adult Education Instructor for State of Florida Loan Servicing Regulatory Compliance / Human
Resources Leadership / Employee Coaching & Counseling / Management Excellence
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