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Customer Service Rep Resume Dallas, TX
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Name Available: Register for Free
Title Customer service Rep
Target Location US-TX-Dallas
Email Available with paid plan
Phone Available with paid plan
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Customer Service Rep Dallas, TX

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                                Candidate's Name

                               Street Address  Marsh Ln
                     Dallas, Texas, Street Address , United States
                                PHONE NUMBER AVAILABLE
                            EMAIL AVAILABLE
Objective
Interested in the production phase of manufacturing, including production
scheduling, first-line supervision, inventory control, quality control, or
industrial engineering.

Professional Experience
Amazon Coppell TX US
Fulfillment Associate March 2014 - Present
Trailer Dock and Release
Outbound Package shipment
Hand truck operation
Maintain a packing rate of 52 packages an hour
Loading 58' cargo trailers
Lift packages weighing packages weighing 45 to 70 lbs
Sustain a clean working environment

Alamo Draft House Richardson TX US
Janitorial Specialist February 2014 - Present
Perform grounds maintenance tasks, such as removing snow and mowing the
lawn.
Supervise in-house services such as laundries, maintenance and repair, dry
cleaning, or valet services.
Advise managers, desk clerks, or admitting personnel of rooms ready for
occupancy.
Inspect work performed to ensure that it meets specifications and
established standards.
Investigate complaints about service and equipment, and take corrective
action.

American Honda Financial Services Irving TX US
Customer Service Representative October 2013 - December 2013
Determine charges for services requested, collect deposits or payments, or
arrange for billing.
Review insurance policy terms to determine whether a particular loss is
covered by insurance.
Contact customers to respond to inquiries or to notify them of claim
investigation results or any planned adjustments.
Resolve customers' service or billing complaints by performing activities
such as exchanging merchandise, refunding money, or adjusting bills.
Confer with customers by telephone or in person to provide information
about products or services, take or enter orders, cancel accounts, or
obtain details of complaints.

Nichols Dodge Chrysler and Jeep Burlington NC US
Sales Consultant May 2013-July 2013
Contact new and existing customers to discuss their needs, and to explain
how these needs could be met by specific products and services.
Answered customers' questions about products, prices, availability, or
credit terms.
Quoted prices, credit terms, or other bid specifications.
Emphasized product features based on analyses of customers' needs and on
technical knowledge of product capabilities and limitations.
Negotiated prices or terms of sales or service agreements.
Identified prospective customers by using business directories, following
leads from existing clients, participating in organizations and clubs, and
attending trade shows and conferences.
Study information about new products so that equipment and supplies can be
accurately depicted and proper recommendations made.

University of North Carolina at Greensboro Greensboro NC US
Special Event Technician October 2008 - August 2012
Inspected event facilities to ensure that they conform to customer
requirements.
Supervised seven team members in the preparation of special events such as
concerts, comedy shows, lectures and student orientation.
Set up events for 700+ patrons through use of an Electronic Management
System(EMS).
Prepared audio-visual equipment for patron use, such as data projectors,
sound boards, microphones etc.
Provided customer service by resolving problems that may occur quickly and
precisely.
Efficiently delivered packages and messages to various departments on
campus.
Provided information management and logistical support to the UNCG
Chancellor during on campus conferences.
Worked with various hand tools such as drills, hammers and measuring tape.
Lifted up to 75 pounds to various heights.

DOD Child and Youth Services Camp Zama Japan
Child and Youth Services Coordinator May 2008 - August 2008
Chaperoned 20+ middle school and high school students on trips to amusement
parks and beaches.
Created arts and crafts programs that challenged the creativity of
students.
Coordinated after school programs that focused on sports and the creative
arts.
Supervised 15-20 students with ages ranging from 11-18 years old.
Advised students on the responsibilities and expectations of transitions
from middle to high school and high school to college.

Education
University of North Carolina at Greensboro Greensboro NC US
Bachelor of Fine arts, Concentration in Graphic Design and New Media, Dec
2012

Organizations and Extra Curricular
Phi Beta Sigma Fraternity Inc.
Relay for life
March of Dimes
Breast Cancer Awareness
2006-2007 All Europe Jazz Band first Tenor Saxophone
University of North Carolina Jazz Band second Alto Saxophone

Additional Skills
Conflict management
Community outreach
Decision making

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