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Click here or scroll down to respond to this candidateCandidate's Name
Street Address Tom Avenue - Pontiac, MI
EMAIL AVAILABLE - PHONE NUMBER AVAILABLE
I am looking to obtain a position that allows me to contribute my customer service, office support, and exceptional organizational and computer skills.
Work Experience
Customer service representative
Wesley berry flowers - Commerce, MI
October 2013 to Present
Responsible for answering inbound calls, handling and transferring calls, processing over the phone orders, solving customer relations issues and processing refunds. As well as working on the computer typing, printing, faxing and scanning miscellaneous paperwork.
Housekeeping
ABM - Auburn Hills, MI
February 2013 to July 2013
Responsible for maintaining office buildings, greeting customers, handling customer complaints and exercising exceptional time management skills.
Material Inspector/Assembly
Adecco (In Alfa Sunroofs) - Auburn Hills, MI
October 2012 to January 2013
Responsible for attaching motors and power cords onto sunroofs, examining and checking every part for zero defects before being shipped. As well as scanning parts, processing and printing shipping labels.
Package handler
Sentech Staffing - Auburn Hills, MI
May 2011 to December 2011
Responsible for packaging car parts for delivery, prepping supplies for packaging and tagging items for shipping and handling. As well as assisting team members with sorting, stocking and tagging merchandise.
Appointment Setter
Donor Dialogue - Auburn Hills, MI
August 2010 to March 2011
Responsible for handling outbound calls, greeting customers, scheduling appointments, recruiting new donors, establishing rapport, and projecting professional tone. As well as assisting in the training of new staff.
Loader/Packer
Fed Ex Shipping - Lake Orion, MI
July 2009 to April 2010
Responsible for loading items on the trucks by zip code.
Housekeeper
Marriott Hotel - Sterling Heights, MI
December 2008 to July 2009
Responsible for cleaning and maintaining hotel rooms.
Customer Service Representative
Suarez Inc. - N Canton, OH
August 2007 to December 2008
Responsible for answering inbound calls concerning technical support for space heaters. As well as processing over the phone orders and handled billing issues.
Medical Transcriptionist
Tri-County Dermatology - Canton, OH
December 2007 to May 2008
Responsible for listening to voice recordings that physician and other health professionals made then converting them into written reports.
Education
Medical Office Assistant Degree in Medical office/Medical billing
Everest Institute - Southfield, MI
2006 to 2008
Business administration
Ferris State University - Big Rapids, MI
2003 to 2005
High school Diploma
Pontiac Northern High School - Pontiac, MI
1999 to 2003
Skills
Certified Medical Administrative Assistant, Call Center Specialist, Automotive Assembly.
Additional Information
Completed 160 Internship Hours at P.O.H Children's Clinic Patient. |
