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Click here or scroll down to respond to this candidate Candidate's Name
Street Address PHONE NUMBER AVAILABLE EMAIL AVAILABLE
PROFILE/SUMMARY
Dynamic professional employing over 20 years as an IT Senior Business Analyst and Project Manager
11 years as a System Administrator for Oracle Financial Applications- (AP,AR,FA,GL, PA and PO)
Seasoned and enthusiastic individual specializing in Testing, Implementation, Technical Support,
Application Customization, and Security of Financial Modules . Unique blend of functional and technical
experience with accelerated skills in detailed analysis of business and financial operations, strategic planning
and problem solving.
Extensive experience with Oracle Development Tools (TOAD, SqlDeveloper, Sql*Plus,Workflow) and
Microsoft Office Suite (Word, Excel,, Putty, WinSCP, HP s Test Software QC, Ultracompare, and
WebMethods processing software.
SKILLS
Collaboration: SharePoint, Outlook, Exchange, Goto Meeting, Lync, Spark, Lotus
Notes, Sametime
Client/Server: UNIX , Linux
Database: Oracle, Access
Database/Server Access: Putty, WinSCP, TOAD, SQL Developer
Programming Languages: C++, Sql*Plus
Requirements Management: HP Quality Center ( Application Lifecycle Management)
Testing Tracking: HP Quality Center ( Application Lifecycle Management), Excel,
Magic, JIRA, ACT (Change Management Software)
Office Automation/Scheduling: MS Office 97 / Professional 2012 including MS Project and Visio
Data Warehouse: SQL
Other: Oracle Applications GL, AP, AR, FA, HR, Benefits, and Payroll
WebMethods, Snagit, FTP, Internet Explorer, Chrome, Optio, SnipIt
PROFESSIONAL ACCOMPLISHMENTS
Family Dollar IT Department Team Player Award Oracle EBS Business Application Team 9/15/2010
Family Dollar IT Department Team Player Award ePro Project 8/20/2008
Family Dollar IT Department Certificate of Appreciation 5/15/2008
Family Dollar Chairman s Circle Quarterly Award 3/20/2008
PROFESSIONAL EXPERIENCE
CSC, INC. 2013-2014
Computer Sciences Corporation is an American multinational corporation that provides information technology
services and professional services.
Associate Professional: Financial Applications
GENERAL DYNAMICS AIS
R12 Oracle Financial Testing Project Team Forms System Administrator and Application Developer,
General Ledger and General Ledger Setup
R11i Support Customized Projects Application
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TEK SYSTEMS, INC. 2012-2013
An IT staffing and services firm, specializing in providing IT professionals for contract, contract-to-hire, and
direct placements.
Business Analyst
Lincoln Financial Group Digital Business Group, Greensboro, NC
Create Issue and Troubleshooting Tickets in multiple systems, Test changes and updates to the application
Opening and following through to Completion, Defect tickets in HP Quality Center
Test Completed tickets in both the test and production demonstration environments
Test assigned changes to the application by releases and updates
APEX SYSTEMS, INC. 2011-2012
An IT staffing and services firm, specializing in providing IT professionals for contract, contract-to-hire, and
direct placements.
Contract Systems and Data Analyst
Wells Fargo Technical Data Analyst E-Business Systems Consultant, Winston-Salem, NC
Project tester and Technical Writer, moving customers to a new FTU(File Transfer Utility) application,
WebMethods.
Reviewing input and output files for commercial customers to insure the accuracy of the application set up
and seamless move of service to the new application.
Document the testing results in the HP application, Application Lifecycle Management, previously Quality
Center.
Document the current FTU processes in a Receivable Manager User Guide
FAMILY DOLLAR STORES, INC., CHARLOTTE, NC 2001-2011
A small-format convenience and value retail store chain founded in 1959 by Leon Levine with 6,800 stores in 44
states from Maine to Arizona
Senior IT Business Analyst Financials and Procurement
Primary technical support for financial end-users, gathering requirements for innovative and maintenance oriented
projects.
Assist QA team by testing Microsoft patches and HP patches, for updates and virus protection
Support the financial modules for updates and additional reports and functionality.
Implement, test and train new users on ePro Procurement software. Reducing the cost of processing both
Purchase Orders (POs) and Invoices. Supporting the company initiative for paperless invoice processing.
Setup and Implemented additional State Tax book for Oracle Assets, providing the ability to utilize Federal
and State tax incentives and discounts.
Designing, documenting and implementing, with project team, Oracle Payables and Retek Archive and Purge.
Part of a larger Information Lifecycle Management(ILM) initiative; saving budget resources expended for
data storage, improving both associate and system performance.
Test a new POS Sales Audit system for store data collection. Specific responsibility extracts and interfaces.
Implement EDI Vendor Payments by Oracle Payables, with Oracle Payables Director, to meet a requirement
of $2 million a year company contract.
Creation of the group Sharepoint site within the departmental and company structure.
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LIFESTYLE FURNISHINGS INTERNATION, INC., High Point, NC 1998-2001
One of the largest manufacturers and marketers of home furnishings with an excess of $2 billion in annual sales
worldwide. Parent of established names like Henredon, Drexel Heritage, and Lexington.
IT Financial HR/Payroll Project Manager (promoted from IT Financial Project Lead)
System Administrator for Oracle Applications, primary technical support for end-users. Monitored and
coordinated the implementation of Oracle Financial Applications and related projects.
Secured Applications, with functional Project Leads, by customizing responsibilities, menus, and profiles.
Coordinated and directed activities for Oracle Applications upgrade from 10.7 to 11.0.3, without loss of
unscheduled Production down time.
Upgraded banking software suite, resulting in a reduction of monthly bank fees and enhanced accessibility to
financial information.
Designed, set up, tested, and approved, with Project Management Team, additions and customizations to the
applications Appworx scheduling software and Optio file design software.
VANGUARD CELLULAR SYSTEMS, INC., Greensboro, NC 1990-1995 & 1996-1998
One of the nation s largest independently owned all cellular network, merged with AT and T Wireless.
Financial Systems Administrator
Serve as functional leader for Oracle Financials upgrades, and changes. Analyze business processes,
improvements, problem resolution, database administration, and hardware configuration. Supervise the daily
administration of Oracle Financials, including end-user training and support.
Supervised and trained Financial Systems Assistants to support Financial departments, successfully
monitoring hardware restrictions, maintaining, producing and distributing 3000+ reports each month-end,
resolving software issues.
Consulted on selection, testing and implementation of a computerized helpdesk, increasing rate of trouble
ticket resolution, improving documentation and tracking of repeating issues
Structured, as part of a team, Disaster Recovery Plan and Year 2000 Compliance strategy, preventing down
time during January 2000.
Financial Systems Assistant
Supported Oracle Financial Applications, Finance Department, contributed to special projects and month-end
accounting.
Presented Better Utilization of Oracle Support National Oracle Applications User Group, OAUG, fall 1994.
Participated on Oracle s panel for preferred Technical Assistance Request (TAR) process Support Tips and
Techniques during 1995 Oracle Application Users Group meeting.
ORACLE CORPORATION, INC. GOVERNMENT CONSULTING, Herndon, VA 1995-1996
The world s largest supplier of database software, employing professionals in 100+ countries around the world.
Staff Consultant
Travel to various sites assisting in the smooth implementation of Oracle Software, supporting and training users,
solving problems.
Oracle Government Financials Extension, Oracle Corporation, Bethesda, MD
Designed and developed new functionality, as part of an Internal Consulting Team, for Oracle Governmemt
Financial Applications, accomplishing compliance of Core Financial System Requirements defined by U.S.
Government s Joint Financial Management Improvement Program.
Page |4
Entergy Systems and Service, Inc. Memphis TN
Documented and supported implementation of Oracle Assets and General Ledger setup and interfaces,
completing the project within the contracted time frame.
EDUCATION
Bluefield State College, Bluefield, WV
Bachelors of Science, Business Administration Major: Accounting MAGNA CUM LAUDE Completed: 1986
Associate of Science, Mining Engineering Technology HONORS GRADUATE Completed: 1984
TRAINING AND PROFESSIONAL DEVELOPMENT
Provided By Date
Course Name
Advanced Sql Plus Training Family Dollar Organizational Development Training 2010
Project Management 101/102 Family Dollar Organizational Development Training 2010
Model of Excellence Training Family Dollar Organizational Development Training 2009
Training for New On Boarding Partners Family Dollar Organizational Development Training 2008
Goal and Objective Setting for Family Dollar Organizational Development Training 2007
Performance Management
Developing Effective Business Requirements American Society of Professional Education 2006
Intro to Project Management Life Cycle Family Dollar Organizational Development Training 2006
Living Leadership Maximum Impact 2004
Enterprise Data Security Family Dollar Organizational Development Training 2003
Microsoft Access Beginning and Intermediate Family Dollar Organizational Development Training 2003
Appworx Overview Family Dollar Organizational Development Training 2001
R11i System Administration Oracle Education 2000
Workforce Timekeeper Data Collection Manager Kronos Educational Services 2000
Workforce Timekeeper System Administration Kronos Educational Services 2000
Workforce Timekeeper Basic Operation Kronos Educational Services 2000
Discoverer for Administrators Oracle Education 2000
Discoverer for End Users Oracle Education 2000
Receivables Release 11 Oracle Education 1999
Government Financials Workshop Oracle Education 1996
Government Standard General Ledger Department of Treasury 1996
Purchasing Oracle Education 1995
Defining Flexfields Oracle Education 1995
Alerts Oracle Education 1995
Assets Oracle Education 1995
General Ledger Oracle Education 1995
Payables Oracle Education 1995
REFERENCES
Andy Rash, Solutions Family Dollar Stores, Inc. PHONE NUMBER AVAILABLE
Delivery Director 10401 Monroe Road, Matthews NC
EMAIL AVAILABLE
Ellen W. Isley EMAIL AVAILABLE PHONE NUMBER AVAILABLE
Digital Business Web
Trainer
Blondie W. Pate Family Dollar Stores, Inc. PHONE NUMBER AVAILABLE
Fixed Asset Manager 10401 Monroe Road, Matthews, NC
EMAIL AVAILABLE
Patty Coltrane Lincoln Financial Group PHONE NUMBER AVAILABLE (Office)
Manager-Web Business 100N Greene Street (336) 601-8192 (Cell)
Solutions Greensboro, NC 27401
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