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Click here or scroll down to respond to this candidateCandidate's Name
Street Address | PHONE NUMBER AVAILABLE | cenaylor@austin. rr.com
S ki lls Profile
- Proficient in M icrosoft Word, Excel, PowerPoint and Outlook.
- Four years experience in real estate.
- Five years experience as an Executive Administrative Assistant.
- Exceptional listener and communicator.
- Effectively convey information verbally and in wri ting.
- Analytical thinker with proven ability to streamline complex work processes.
- Excellent in terpersonal skills and relationship builder.
- Flexible team player who th rives on the challenges of a changing environment.
- Strong leadership skills and able to maintain a productive climate by motivating and coaching employees to meet high
performance standards.
- Detail oriented and organized with good t ime management skills.
- Outstanding problem solver with many years of experience generating results and resolving complaints.
Employment H istory
10/01/2001
Clinical Manager, Austin Diagnostic Clinic
05/31/2013
Austin, TX
- Oversee the daily clinical operations of the Endocrinology and Diabetes Management sections of a large multi-specialty clinic.
- Supervise the clinical support staff consisting of a team of medical assistants and nurses as well as Certified Diabetes Educators
consisting of three Dietitians and a Registered Nurse.
- Hi r ing, t raining and evaluating staff, preparing and conducting monthly staff meetings as well as section meetings with the doctors,
m id level providers and administrator. A lso responsible for budgeting, supplies, facility maintenance issues and customer service
issues.
- Provide coverage for medical assistants and nurse t r iage when needed which consists of taking vitals, finger stick blood sugars and
A 1c s, rooming patients, and t r iaging patient calls.
- As Program Coordinator for the Diabetes Management Center, responsibilities include coordination of a multi-discipline diabetes
education program that is recognized by the American Diabetes Association.
- Responsibili ties include maintaining compliance, collaborating with a team of educators to develop and revise objectives, content
a reas, quality assurance and policies, and conducting annual program review meetings.
- Served on various commit tees such as H IPAA Compliance, Medical Continuous Quali ty Ini tiative and Customer Service Task Force.
P ractice M anager, Longhorn Dental
11/14/2000 8/27/2001
R ound Rock, TX
- Di rected the daily operations of a dental practice consisting of five dentists.
- Supervised 12 employees consisting of dental assistants and business office staff.
- Duties included hir ing, conducting employee evaluations and disciplinary action.
- Conducted regular staff meetings and meetings with the dentists and region manager.
Candidate's Name
Resume
Page Two
HealthSouth Corporation
03/01/1991 - 11/14/2000
Austin, TX
Site Coordinator/Assistant Administrator
- Managed an outpatient physical therapy facility that treated an average of 88 patients per day.
- Supervised all clinical and support staff.
- Conducted routine internal compliance audits at 18 outpatient physical therapy clinics. Responsible for meeting with the site
coordinators to discuss deficiencies and measures to resolve them within ten days. Conducted follow up visits as needed to confirm
deficiencies were resolved and compiled audit reports required by the corporate office
- Collaborated with contractors and vendors during the build out of new start up facilities. Assisted our corporate office in the
completion of each project.
Assistant Administrator and Marketing Representative - HealthSouth Diagnostic Center
- Directed the daily operations of a multi-modality imaging center which included supervision of the radiology techs as well as the
office staff.
- Marketed to 400 physicians in the Round Rock and Austin area by conducting in-services and distributing materials for product
education.
Area Facilities Operations Group Coordinator
- Managed, hired, and trained all support staff at 11 clinics.
- Maintained approximately 70+ personnel files.
- Handled all managed care credentialing.
- Human resource liaison between Austin area and corporate headquarters in Birmingham, Alabama.
Hub Coordinator
- Facilitated the development of a new department responsible for data entry and insurance verification for all of central and South
Texas.
- Obtained office space, equipped and furnished the office as well as coordinated installation of all data and phone lines to insure it
would be fully operational by the deadline.
- Hired, trained and managed a start-up team of 15 employees.
Lead Office Coordinator
- Coordinated front office operations in a physical therapy clinic averaging 45 patients per day.
- Insurance verifications, billing, collections, scheduling, medical records, data entry, etc.
- Supervised one office coordinator.
TEAM BANK/BANK OF THE HILLS Austin, TX 4/89 - 3/92
COLDWELL BANKER REAL ESTATE Round Rock, TX 10/85 4/89
FRONTIER NATIONAL BANK Round Rock, TX 7/83 6/85
FIRST NATIONAL BANK Round Rock, TX 6/82 7/83
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