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Street Address PHONE NUMBER AVAILABLE
EMAIL AVAILABLE
Objective: Ambitious healthcare professional with work experience related
to customer service, marketing, and admissions. Self-motivated, focused,
and results oriented.
Education:
. Governor State University, Masters of Health Administration
(Candidate) Degree expected December 2013
. Lewis University, Bachelor of Arts in Healthcare Leadership, obtained
December 2008
. Triton College, Surgical Technology Program, July 1991
Skills:
Personal and professional integrity
. Patient-oriented
. Proficient in Microsoft applications, Meditech, HIQA, MEDI and data
entry
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Work Experience:
Circle Family HealthCare Network-Chicago, IL
Intern-(September 2013-November 2013)
Responsibilities:
. Oversee and coordinate the completion of School-Based Health Center at
Proviso West High School. Recruit faculty for Advisory Board at Austin
High School. Shadow Chief Executive Officer in her role. Plan "Open
House" event. Attend and participate in executive management meetings
Accomplishments:
. Plan and coordinate "Open House/Ribbon Cutting event for new Proviso
West School-Based Health Center
Kindred Healthcare/Long Term Acute Care Hospital-Northlake, IL
Patient Assessment Coordinator (February 2009-May 2013)
Responsibilities:
. Conduct patient assessments to identify patients for potential
admission into Kindred Hospitals. Maintain positive relationships
with referrals sources. Coordinate the transmission of patient clinical
information and benefits to Admissions Department. Participate in
morning conference calls regarding patient activity. Facilitated
and coordinate admission for incoming patients to Kindred.
Maintain communication with patients, families and referral source.
Participate in weekly/monthly marketing meetings with upper
management. Participate in coordinating in-services with Clinical
Liaisons.
Accomplishments:
. Interim as Clinical Liaison in the Medical District increasing the
admissions by 3%.
. Train and educate new Patient Assessment Coordinators
Kindred Healthcare/Long Term Acute Care Hospital-Northlake, IL
Admissions Coordinator (April 2008-February 2009)
Responsibilities:
. Process clinical information for incoming referrals. Coordinate
patient admissions with the nursing supervisor. Initiate
precertification/approval on insurance patients. Process activity of
Daily Log.Audit clinical information monthly. Participate in
morning/afternoon conference regarding patient activity.
Cover when Lead Coordinator is not available.
Accomplishments:
. Promoted to Patient Assessment Coordinator position after 9 months of
employment
Odyssey HealthCare/Hospice-Chicago, IL
Admissions Coordinator (March 2006-April 2008)
Responsibilities:
. Receive and process incoming referrals. Maintain and enter statistical
information of all referrals.Verify insurance and benefits eligibility.
Effective interaction with providers, attending physicians, hospice staff,
and other agencies as needed to coordinate hospice services to the patient.
Prepare and maintain contracts for vendor. Share services provided by hospice
program with patients, families,and healthcare professionals. Participated in
orientating and educating healthcare professionals about hospice services
at various hospital venues.
Seasons Hospice-Des Plaines, IL
Admissions/Managed Care Coordinator (October 2001- January 2006)
Responsibilities:
. Receive and process incoming referrals. Maintain and enter statistical
information of all referrals
Verify insurance and benefits eligibility .Negotiate with third party
payor when appropriate.Effective interaction with providers, attending
physicians, hospice staff, and other agencies as needed to coordinate
hospice services to the patient.Prepare and maintain contracts for vendor.
Shared services provided by hospice program with patients, families, and
healthcare professionals.Participated in orientating and educating healthcare
professionals about hospice services at various hospital venues. Hospice panel
presenter at hospital base in-service for physicians, nurses, and social workers
Accomplishments:
. Served as Interim Admissions Coordinator Manger for 6 months and
promoted to Managed Care Coordinator
Advocate Healthcare Systems-Hazel Crest, IL
Certified Surgical Technologist (Team Leader) (January 1998- October 2001)
Responsibilities:
. Organized and managed healthcare for operating room. Develop and
created delivery system designed to improve time management services
to customers and physicians.
Educated, evaluated and mentored surgical technicians and students in
a clinical setting
Skilled at organizing complex projects, defining project priorities,
and delegating tasks.
Community Services: A Touch of Grace Hospice Volunteer
Chicago, IL
2008-2009
References: Available upon request
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